Hi Ronnie
So nice to talk to you, hopefully our Sales Manager has been in touch. If there's anything further you need from us please do get in touch.
Caplor Energy Team
Dear Mr Hardy
Thank you for taking the time to leave us a review - if we could take the opportunity to address some of the points you have made above.
While Caplor does not currently undertake maintenance on systems installed by other companies, we did attend on more than one occasion to assess the issues you had been having. Having spoken with our Service & Maintenance Team Leader they have confirmed that no further work could rectify the issues you were having. That given the age of your system (17 years) and the presence of copper piping that you would require a new solution to achieve your water heating requirements.
Amy would be more than happy to continue the conversation about further options available to you should you wish to contact her direct to discuss.
Very best
Caplor Energy Team
Dear Tim
Thank you for taking the time to leave us a review, I will ensure that this gets fed back to our Service & Maintenance Team.
Very Best
Customer Care Team
Dear Mr Smith
When your initial enquiry was made, this was at a time that we were experiencing an extremely high volume of calls through to the Service & Maintenance Coordinator. As such, we have to prioritise maintaining Caplor installations above those initially installed by other companies.
Very best
Caplor Energy Ltd
a
annamaria buono英国 · 写过 11 条评价 ·
★★★★★
很棒的客户服务!
优质的客户服务!!快速高效!尊重工程师,沟通良好!!我绝对会推荐🤗
Caplor Energy 回复2022-03-11
Dear Annamaria
We are pleased to hear you are happy with the works completed and thank you for your review.
Caplor Energy Team
Dear Mr Smith,
We are pleased to hear you are happy with the works completed and thank you for your review. I shall pass this onto Rich.
Caplor Energy Team
Dear Brigid,
We are pleased to hear you are happy with the works completed and thank you for your review. I shall pass this onto Amy.
Caplor Energy Team