Thank you for sharing your feedback. We always strive to make the refinance process clear and transparent. You can find more information about fees that may be included in the refinance process on our FAQs page. If you have any additional questions or would like to discuss your experience, please email us at [email protected], and a member of our team will be happy to help.
Thank you for sharing! We’re glad the process was fast and easy and that our team made you feel supported along the way. We appreciate you choosing Caribou!
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
很棒的客户服务
Caribou 回复2026-08-03
Thank you! We’re glad you had a great experience with our team. We appreciate you choosing Caribou!
Thank you for the great review! We’re so glad your loan officer found an offer that delivered meaningful savings and made the experience easy. We truly appreciate your recommendation!
Hi, thank you for your feedback. At Caribou, we search thousands of rates across our network of lenders to find customers the best options available for their loan.
We wanted to look into this further, but unfortunately, we weren't able to locate your file with the information you provided. Please visit Caribou's FAQ page to find more information about the refinancing process or reach out to us at [email protected], and a member of our team will be happy to help.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·
★★★★★
工作速度很快
干得很快。良好的沟通让我得到了我想要的交易。
Caribou 回复2026-08-03
Thank you for sharing! We’re glad our team moved quickly, kept you informed, and found the deal you were looking for. We appreciate you choosing Caribou!
Thank you for the thoughtful review! We’re glad Isaiah stayed proactive, found another option, and helped you secure a better rate. We’ll be sure to share your kind words with him, and we’d be happy to work with you again!
Thank you for sharing such a thoughtful review! We’re thrilled our team kept you informed, made the process easy, and helped you secure a lower rate and payment so quickly. We appreciate you choosing Caribou and are grateful for your recommendation!
A
Alex · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
贷方和 Caribou 之间的流程……
在我看来,贷方和 Caribou 之间的过程花费了太长的时间。 不断地来回处理文件是痛苦的。
Caribou 回复2026-08-06
Thank you for sharing your feedback. We strive to make refinancing smooth, timely, and easy to follow, and we appreciate you bringing this to our attention.
Please reach out to us at [email protected] with any additional questions. Our Customer Support team will be happy to assist.
E
Eric · 写过 5 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
雷菲
这个过程简单、快速、没有麻烦。
Caribou 回复2026-08-03
Thank you! We’re glad the process was simple, quick, and hassle-free. We appreciate you choosing Caribou!
Thank you for the recommendation! We’re glad Carlo made everything easy and helped you find an option you felt good about. We’ll be sure to share your kind words with him!