Thank you for your feedback, and we sincerely apologize for the experience you've had - this is not the standard we hold ourselves to on any front.
On the suction - the mount relies on a vacuum seal rather than adhesive, which means surface preparation is critical. The surface must be clean and flat, and the mount needs to be pressed down firmly while locking simultaneously to create a proper seal. If air gets in during installation the hold will fail. We'd love the chance to walk you through this properly.
On the service - we are genuinely concerned to hear that your messages went unanswered. Our team operates Monday to Friday and we make it a priority to respond to every customer. This is not something we take lightly and we want to understand what went wrong on our end.
We have already reached out to you directly requesting some additional information - please check your inbox and get back to us as soon as you can. We are committed to making this right for you.
CARMOUNT
D
David Waters · 写过 3 条评价 · 体验于 2026-04-23 ·
★★★★★
很棒的手机支架!
Carmount.com 回复2026-04-23
Thank you!
Really glad it's doing its job!
CARMOUNT
Three mounts, three jobs, one Ram 3500 - and when the fifth wheel stays home, they move with you. We love hearing about setups like this because it shows exactly what we had in mind when building for real world use. Thank you for the trust!
CARMOUNT
Thank you so much for taking the time to share this - it genuinely means a lot to the whole team. 🙏
Fire apparatus and ambulances - that is about as demanding and high stakes an environment as it gets, and knowing our mounts are holding up reliably in those conditions is something we are truly proud of. The people who rely on those vehicles deserve equipment that never lets them down, and we are glad to play even a small part in that.
Really glad we were able to get the replacement sorted quickly when you needed it. Reaching out fast and making it right is the standard we hold ourselves to, and it's always great to hear when that comes through the way it should.
Thank you for coming back to us multiple times and for the trust you've placed in CARMOUNT across your vehicles.
CARMOUNT
Thank you for sharing this!
The in and out of the car lifestyle is exactly the kind of use case the Clutch X was built for. Secure on the road, effortless to grab when you need it. Really glad it's keeping up with the pace of the job!
CARMOUNT
Thank you for sharing this - over a year of road trips and summer camping with never a mount coming off. That is exactly the reliability we build for.
Really glad the bundle has found a permanent home in the van and that your phone finally has a place to be.
Customers like you are exactly who we build for and we're proud to have you with us. We hope every trip ahead is a great one!
CARMOUNT
A
Andrew · 写过 1 条评价 · 体验于 2026-04-17 ·
★★★★★
这些是有史以来最好的
这些是有史以来最好的。我在采矿环境中工作,他们从未失败过。只需要在换车等时更换贴纸即可👍
Carmount.com 回复2026-04-17
A mining environment is about as demanding as it gets, and never once failed - that says everything.
Thank you for sharing this. We put a lot into building something that holds up in the real world, and it doesn't get more real world than that.
We appreciate the support!
CARMOUNT
J
Jakob · 写过 1 条评价 · 体验于 2026-04-17 ·
★★★★★
对我的卡蒙特很满意
对我的 Carmount 很满意,在我的丰田上运行良好!
Carmount.com 回复2026-04-18
Thank you! Always great to hear when a customer is happy!
We appreciate the kind words and hope it keeps serving you well on every drive!
CARMOUNT
S
Sharon McCommons · 写过 6 条评价 · 体验于 2026-04-15 ·
★★★★★
优秀的客户服务!
Carmount.com 回复2026-04-16
Thank you!
We work hard to make sure every customer feels taken care of, so it's always great to hear when that comes through. We appreciate the kind words!
CARMOUNT
Thank you for coming back and sharing this - it really does mean a lot to the whole team. 🙏
We're glad we were able to work something out together and that the experience left a better impression this time around. Every customer deserves to feel heard and taken care of, and we're happy we got the chance to show that side of us.
CARMOUNT
Thank you so much for taking the time to share this - it really made us smile!
Accidentally placing the last nano sticky incorrectly is one of those moments that can feel really frustrating, and we never want a small shipping cost to stand between a customer and a solution. Really glad Charlie was able to step in with a little extra care and get it sorted for you the right way.
We'll make sure she and the rest of the team see this - "best level of service I've experienced" is not something we take lightly and they absolutely deserve to hear it. We'll do our best to keep that standard every single time!
CARMOUNT
Thank you for the kind words!
It might seem like a small thing from the outside, but we know that how a brand handles the little moments is what builds real trust, and that is something we care deeply about. Really glad Charlie was able to get everything sorted quickly and that it left you feeling confident about coming back.
We'll make sure she sees this . See you next time! 😊
CARMOUNT
Thank you for the feedback!
Sticking where nothing else would - that is exactly the kind of problem we set out to solve. Really glad it works on your dashboard and is delivering at a price that feels worth it.
We appreciate the kind words!
CARMOUNT
N
Natisha McGhee · 写过 2 条评价 · 体验于 2026-04-10 ·
★★★★★
客户服务提供最好的...
客户服务无疑是世界上最好的!
Carmount.com 回复2026-04-12
That is incredibly kind, thank you so much!
We know that a great product is only half the story - the experience around it matters just as much, and our team works really hard to make sure every customer feels taken care of.
Hearing it described as "the best in the land" genuinely means the world to us and will absolutely be shared with the whole team.
We appreciate the love!
CARMOUNT
The fact that you've moved it around to find the perfect spot and it's kept sticking every single time is exactly what we designed it for - no commitment needed, just peel, place and go.
Really glad it's found its home and working perfectly for you.
We appreciate the recommendation!
CARMOUNT
Doors off, parkway speed, rough ride, phone on the far left of the windshield - and not once on the floor in 4-5 months. We genuinely couldn't have written a better test scenario ourselves. 😄
"It has no business being this good" might just be the best thing anyone has ever said about us, and we are here for every word of it. The fact that you trust it in conditions like that and it keeps delivering means everything to a team that puts so much into getting the details right.
Thank you for taking the time to write this - it truly made our day!
CARMOUNT
K
Kimberley Walker · 写过 1 条评价 · 体验于 2026-04-02 ·
★★★★★
我们将车载支架安装在仪表板上......
我们将车载支架安装在仪表板上,效果很好。我们喜欢它并且百分百推荐它
Carmount.com 回复2026-04-12
Thank you for your feedback!
A solid mount on the dashboard doing exactly what it should - really glad it's working well for you!
100% recommendation means a lot to us, thank you!
CARMOUNT
B
Brittany Peddle · 写过 3 条评价 · 体验于 2026-04-11 ·
★★★★★
便宜的产品价格昂贵
2025 年 12 月 16 日收到我的,第一个月内吸力开始不起作用,到了第四个月,吸力都不起作用,现在 O 形环磁铁从支架上掉了下来。该产品无法使用,并且在 14 天后没有任何保修或退货。花了 50 美元获得了我可以从 temu 花 7 美元获得的产品质量。完全浪费钱。
Carmount.com 回复2026-04-11
Thank you for sharing this - a dislodged magnet ring and failing suction within four months is not what our products are built for, and we're sorry you had that experience. This sounds like a bad unit rather than anything you did wrong.
We'll be reaching out to you directly within the next 1-2 business days to make this right. Keep an eye on your inbox!
CARMOUNT
Thank you for sharing your experience.
We completely understand the frustration here. Discovering a compatibility limitation with the stylus just before delivery, through no fault of your own, is genuinely a difficult situation and not one we take lightly.
We'll be reaching out to you directly to make sure this gets resolved in a way that feels fair. Keep an eye on your inbox!
CARMOUNT
The kitchen setup - we love it!
Really glad it's found a place beyond the car and is keeping things hands-free while you cook. Recipes and shows sorted, that's a win.
Enjoy!
CARMOUNT