We’re sorry to hear about your experience.
We’ve reached out to you to gather a few more details so we can better understand what happened and work towards getting this resolved. Please get back to us when you can - we’d really appreciate the opportunity to make this right.
Disappointment turned to joy and delivered the next day — that is the kind of outcome we always strive for. Really glad Charlie was able to think on his feet and find a solution that actually worked.
Surprised and delighted is everything we could ask for. Thank you!
CARMOUNT
Having a package stolen is incredibly frustrating and we are really sorry that happened to you. Really glad Charlie was able to step in quickly and get a replacement sorted without any unnecessary back and forth — fast and efficient is exactly the standard we hold ourselves to.
She will be really happy to read this. Thank you for the kind words and we hope the replacement is everything it should be!
CARMOUNT
"I don't have an excuse to buy another one" — honestly one of the best things we have ever read and we will take it as the ultimate compliment.
Years of use, extras bought for friends and family who are all still going strong, and not even close to considering another brand — that is everything we set out to build from day one.
Thank you for the loyalty, the kind words and for spreading the word to everyone around you. Reviews like this remind us exactly why we do what we do. We are proud to have you with us!
CARMOUNT
Through an icy northeast winter and into a hot summer — attached once and still going strong. That is exactly the kind of reliability we build for and really glad it has held up through both extremes.
On the arm rigidity — thank you for the honest feedback. We are constantly working to make the Clutch X even better and notes like this genuinely help us get there. We appreciate it!
CARMOUNT
Thank you for your wonderful feedback!
We're so glad installation was easy and that you had a smooth ordering experience. We truly appreciate your recommendation and hope you continue enjoying your mount!
CARMOUNT
The only one that stays on the dash and leaves no glue mess behind — that is exactly the problem we set out to solve.
Really glad the magnet strength and the flex angles are hitting the mark too. Thank you for sharing this!
CARMOUNT
Solid build, 100° heat, fast shipping and a swivel that does exactly what it should — really glad it is ticking every box.
Three purchased and two gifted to happy family members on top of that. That says it all. Thank you so much!
CARMOUNT
A pebbled dashboard and temperatures above 100 degrees for two weeks straight — and still holding strong. That is exactly the kind of real world test that means more to us than anything else.
Really glad the Clutch X finally cracked the surface that everything else failed on. The best you have ever seen is not something we take lightly — thank you for sharing this!
CARMOUNT
Boat and truck, summer heat and winter cold — really glad both are holding up through it all. That kind of versatility across two very different environments is exactly what we build for.
The color suggestion is genuinely noted and appreciated — thank you for sharing it and for the kind words!
CARMOUNT
A
Alex · 写过 1 条评价 · 体验于 2026-07-20 ·
★★★★★
完美的物品!
非常适合汽车、健身房、厨房!我确信还有更多。刚刚开始😎
Carmount.com 回复2026-07-21
Car, gym and kitchen already covered — we are excited to see where it ends up next!
Thank you for the kind words!
CARMOUNT
Thank you for your feedback and we are sorry to hear the magnetic hold has not performed the way it should — separating twice in a 15 minute drive is absolutely not acceptable and not the experience we build for.
We want to understand your setup a little better to get this properly resolved for you. We have already reached out through Trustpilot to gather more details — please get back to us when you can. We are confident we can find the right solution and we do not want this to be your last impression of CARMOUNT.
CARMOUNT
P
Paul Ross · 写过 9 条评价 · 体验于 2026-07-08 ·
★★★★★
来自……的优质产品和优质服务
乔治的优质产品和优质服务!
Carmount.com 回复2026-07-17
Thank you for the kind words!
Really glad the product delivered and that Georg was able to make the experience even better. He will be happy to hear this!
CARMOUNT
Thank you for your feedback and we are sorry to hear you ran into trouble adding multiple items to your order — that is definitely not the experience we want for any customer.
We have already reached out to you directly through Trustpilot to gather a little more information. Please get back to us and we will make sure you get everything you wanted sent out without any additional shipping costs on our end.
CARMOUNT
We completely understand your frustration and we sincerely apologize — 3 weeks is beyond our standard delivery window and that is simply not acceptable.
We have already reached out to you directly through Trustpilot and would like to look into exactly what happened with your shipment and make this right. Please get back to us as soon as you can — we are committed to resolving this for you and making sure this experience does not define your impression of CARMOUNT.
CARMOUNT
Bumpy forest roads in a WRX and still holding perfectly — that is a proper real world test and really glad it passed with flying colours.
Great tip on the direct sunlight too, we appreciate you passing that on for future customers. And Georg will be really happy to see this — thank you for the kind words and the recommendation!
CARMOUNT
Thank you for sharing this in such detail — we want to address it directly and honestly.
What you have described does not reflect how our mounts are designed to work. The locking mechanism is not cosmetic — it actively compresses the nano suction surface to create a genuine vacuum seal, and when functioning correctly it holds firmly against far more than a slight knock. A seal that breaks that easily and a clicking mechanism that appears disconnected from the suction tells us something is genuinely wrong with your specific unit rather than reflecting how the product works by design.
We take this seriously and want to get to the bottom of it. We have already reached out to you through Trustpilot to gather more information — please get back to us when you can. We are confident this is a faulty unit and we want the chance to make it right.
CARMOUNT
D
Darren Dauzart · 写过 2 条评价 · 体验于 2026-06-26 ·
★★★★★
已经15天了,我还没...
已经15天了,我还没收到。
Carmount.com 回复2026-07-12
We want to get to the bottom of what happened with your shipment and make sure it is resolved as quickly as possible.
We have already reached out to you directly — please get back to us and we will personally make sure this is sorted for you right away.
CARMOUNT
We are really sorry to hear your order hasn't arrived in time for the birthday — we completely understand how frustrating that must feel and we sincerely apologize.
We want to reassure you that your package is in transit and on its way to you. We also want to flag that we send order and shipping update emails at every step of the process, so it is possible there may have been a small typo in the email provided at checkout which could explain why our communications haven't been reaching you.
We have reached out to you directly through Trustpilot to verify this — please check your messages and get back to us as soon as you can so we can share your tracking details and get this resolved right away.
CARMOUNT
Thank you so much for this — "out of this world" and "second to none" from someone who has shared it with the whole circle of friends and family. That genuinely means everything to a small team like ours.
And Siim will be over the moon to read this — a massive thank you right back to you for the kind words and the loyalty.
This is exactly why we do what we do. Thank you!
CARMOUNT