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Carmount.com

100 条评价

4.4100 条评价
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关于 Carmount.com

数据更新
网站
carmount.com
分类
车辆与交通
所在地
United States
状态
待认证
近 12 个月
100 条评价
差评回复率
100%(14/14 条)
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Carmount.com靠谱吗?

Carmount.com(carmount.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 100 条用户评价,属于车辆与交通分类,口碑良好。85% 的评价为 4 星及以上,12% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Thomas Hart · 写过 1 条评价 · 体验于 2026-07-08 ·

如果我可以给它更高的评价,我会

如果我可以给它更高的评价,我会的。我想向一个名叫查理的人致敬,她不遗余力地帮助我解决我订购的其中一个手机支架的问题,这告诉我他们关心客户。因此,从今天开始,我将宣传他们的公司,因为他们有很棒的产品,也因为一位名叫查理的善良女士。

Carmount.com 回复2026-07-08

"From this day forward I will promote their company" — we are truly grateful for that and we do not take it lightly for a single second. Charlie deserves every kind word in this review and we will make sure she sees it. Caring about every customer is something we ask of our whole team, and it is incredibly rewarding when that comes through the way it did for you. Thank you for the trust and the loyalty! CARMOUNT

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Jim Z · 写过 2 条评价 · 体验于 2026-07-01 ·

很棒的客户服务

很棒的客户服务。我的挡风玻璃在我想安装手机的地方有两个弯曲。 Carmount 将其更换为 F2,我安装在仪表板顶部下方。效果很好!

Carmount.com 回复2026-07-07

Really glad we were able to find the right solution for your setup. A curved windshield is a common challenge and the F2 is a great call - really glad it found its perfect spot and is working exactly as it should. Thank you for the kind words! CARMOUNT

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William White · 写过 5 条评价 · 体验于 2026-06-29 ·

我的卡蒙特遇到了问题……

我购买的卡蒙特产品出现问题。我向卡蒙特客户服务部发送了一封电子邮件,解释了我购买的产品发生了什么情况。 1 天后,我收到了卡蒙特客户服务部 Georg 的回复。乔治非常专业并且善解人意。他让我给产品拍张照片并发送给他。所以我完全按照他的要求做了。第二天,我收到了乔治发来的另一封电子邮件,其中写道,“怀特先生,这个问题不应该发生,我们将尽快向您发送替代品”。第二天,我收到了乔治发来的另一封电子邮件,说我的替代品已经发货。卡蒙特绝对是一家拥有优质客户服务的五星级公司。肯定要向乔治大喊。

Carmount.com 回复2026-07-02

We truly appreciate you taking the time to share your experience! While we're sorry the issue happened in the first place, we're glad Georg was able to get everything sorted out quickly. Providing fast, hassle-free support is something we take great pride in, and your kind words mean a lot to our entire team. Thank you for choosing us, and we hope your replacement serves you well for years to come! CARMOUNT

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Adrene · 写过 13 条评价 · 体验于 2026-06-22 ·

五个 ClutchX 支架和 Charlie 的五星级服务

我仍然对我所收到的客户服务水平感到敬畏。我在交付方面遇到了问题,但我得到的支持非常出色。尤其是查理,在整个过程中表现得很专业、善解人意,而且非常乐于助人。他的友善和解决我问题的承诺远远超出了我的预期。 我第一次知道这个产品是在飞机上看到有人使用它。作为一个飞行了数百万英里的人,确实需要付出很多努力才能给我留下深刻的印象,但这款产品恰恰做到了这一点。我非常着迷,以至于在飞机降落之前我就为家人购买了五个 ClutchX 手机支架。 我对查理提供的产品和卓越的服务感到非常满意、深深的感激和深刻的印象。

Carmount.com 回复2026-06-29

Thank you so much for taking the time to write this - it genuinely stopped us in our tracks. Seeing the Clutch X on a plane and being so impressed that you ordered five for the family before landing - that is one of the most incredible origin stories we have ever heard, and as someone who has flown several million miles, your impression means more than you know. Charlie will be deeply moved to read this. Professional, understanding and going beyond what was expected is the standard we ask of our team, but hearing it described so warmly and in such detail reminds us exactly why that commitment matters. Thank you for the trust you have placed in CARMOUNT - both in the product and in our team. We are beyond grateful to have you and your family on board! CARMOUNT

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Robyn Gurin · 写过 1 条评价 · 体验于 2026-06-27 ·

令人惊叹的客户服务……

我的 Carmount 遇到了一个随机问题,Siim 太棒了!在超快的时间内帮助了我并让我一切安顿下来。我一直很喜欢用它来帮助我的烹饪部分!

Carmount.com 回复2026-06-28

Really glad Siim was able to jump on it quickly and get everything sorted without any fuss. Back to the cooking segments without missing a beat - that is exactly how it should go. Thank you for the kind words! CARMOUNT

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Amanda DeCarlo · 写过 1 条评价 · 体验于 2026-05-01 ·

意识到我实际上需要这个......

它不仅可以粘附在每个干净的平坦表面上,而且可以调节。您可以将其取下并放在任何地方!我在厨房里有一个,在车里有一个,在淋浴间里也有一个 😂 我不会再错过任何电话或短信。非常适合烹饪和阅读食谱👩🏻‍🍳旅行将永远不一样🛣️

Carmount.com 回复2026-06-26

The kitchen, the car and the shower - now that is a full coverage setup and we are here for every bit of it! Really glad it has found a home in all three and that missed calls and recipes are now a thing of the past. Thank you for sharing this - it genuinely made us smile! CARMOUNT

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Ryan · 写过 1 条评价 · 体验于 2026-06-02 ·

我买了 3 件装的车载支架...

我在打折时买了 3 件装的汽车支架,虽然它最初不想粘住,但在我把它放在水槽上冲洗后,它效果很好!这看起来确实像是一个噱头,但它非常合法,而且我对它们的使用比我想象的要多!它们包含的金属适配器环做得很好并且固定得很好。

Carmount.com 回复2026-06-21

A quick rinse and suddenly everything clicks - that is the nano suction doing exactly what it is designed to do. Really glad it went from skeptical to getting more use than expected. Thank you for sticking with it and for the honest review! CARMOUNT

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Nick Dice · 写过 2 条评价 · 体验于 2025-07-01 ·

效果很好

我有 3 个,一个用来放我的手机,两个用来放我的 iPad,它们工作得很好!

Carmount.com 回复2026-06-21

Three mounts, all working perfectly - really glad they are pulling their weight across both phone and the iPad. Thank you for the kind words! CARMOUNT

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Anju Rajendran · 写过 1 条评价 · 体验于 2026-06-17 ·

我的产品没有交付...

由于物流团队的问题,我的产品未能交付。 carmount.com 的 Charlie 先生几乎立即帮助我解决了问题,并且还给了我一件免费物品作为对麻烦的补偿。肯定会推荐他们。

Carmount.com 回复2026-06-21

Thank you for sharing this! Delivery issues are never acceptable and really glad Charlie was able to get on top of it straight away. A little compensation for the trouble is the least we could do - we appreciate the patience and the kind words! CARMOUNT

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Josh Logik Wilson · 写过 1 条评价 · 体验于 2026-06-17 ·

最好的安装和最好的客户服务!

我最初订购的数量最终不符合他们的标准。联系了他们,他们尽快发送了另一封邮件。像这样支持他们的产品的公司就是我想与之开展业务的人! 坐骑太棒了!它可以粘在任何地方,并且一旦拉紧就很坚固!我用过的最好的坐骑!!

Carmount.com 回复2026-06-18

Not meeting our own standard means we make it right — no questions asked. Really glad the replacement landed well and that it has proven itself since. Thank you! CARMOUNT

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L.T. · 写过 1 条评价 · 体验于 2026-06-15 ·

良好的客户服务

当我遇到问题时,他们支持产品并快速响应。提供免费更换!

Carmount.com 回复2026-06-17

Thank you for sharing this! Getting things resolved quickly and making sure every customer is taken care of is the standard we hold ourselves to every single day. Really glad it came through that way for you! CARMOUNT

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Don Kellough · 写过 1 条评价 · 体验于 2026-02-16 ·

我买了卡蒙特作为最后的手段......

在购买了另外三个手机支架后,我购买了 Carmount 作为最后的手段。它们都不起作用,我的手机都会从每一个上掉下来。我想我应该再尝试一下并购买了卡蒙特。这是最好的!它始终固定在仪表板上,我的手机一次也没有掉落过!强烈推荐!!!

Carmount.com 回复2026-06-17

A last resort that turned into the best one yet - we will take that every time. Thank you for the recommendation! CARMOUNT

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Robyn Anderson · 写过 1 条评价 · 体验于 2026-06-15 ·

最好的车载支架

最好的车载支架。抓地力非常强 即使在崎岖不平的道路上。在房屋和大篷车周围发现了多种用途。

Carmount.com 回复2026-06-16

From bumpy roads to the house to the caravan - versatility like that is exactly what we had in mind when building it. Really glad it is delivering across all three. Thank you for the kind words! CARMOUNT

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Rick Brown · 写过 2 条评价 · 体验于 2026-06-09 ·

优秀的客户服务

我已经在 2 辆不同的车辆上使用磁性车载支架大约 3 年了,并且非常喜欢它们。它们足够坚固,可以将我的三星 Galaxy 手机穿过橡胶保护套。但是,我最近订购了更多粘性金属板来粘在新手机壳上。在这个过程中,我不小心错误地订购了一件商品。于是,我赶紧给我的确认邮件发了一封回复邮件,要求取消意外的物品。第二天,查理五世就给我退款了,没有任何问题或疑问。这是 Carmount 公司如何提供卓越客户服务的一个例子。 在我与这家公司的每一次经历中,我都对他们感到非常满意。衷心感谢 Charlie V. 持续提供的优质客户服务!

Carmount.com 回复2026-06-11

Three years, across two vehicles and still going strong - that kind of loyalty means everything to a small team like ours. Really glad the mounts have held up through it all! Thank you for the kind words and for sticking with us for so long. We truly appreciate it! CARMOUNT

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Cathy Woodland · 写过 6 条评价 · 体验于 2026-05-23 ·

本着诚信购买的

出于善意购买的,但丢失了。东西没用,打电话给客服,没有回复。根据退货检查,您可以将其退回爱沙尼亚,价格约为 40.00 美元,所以我认为每个人都应该了解这家公司。希望我在购买前检查过评论。他们不是一个好公司,做好你的功课

Carmount.com 回复2026-06-06

Thank you for your feedback, and we are sorry to hear about your experience - this is not the standard we hold ourselves to and we want to make it right. We are concerned to hear that our customer service did not pick up when you called. Our team operates Monday to Friday and we make it a priority to respond to every customer - we want to understand what went wrong on our end. We have already requested your contact details through Trustpilot and would really like to get to the bottom of this for you. Please get back to us through the letter - we do not want to leave this unresolved. CARMOUNT

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Sherif Anis · 写过 4 条评价 · 体验于 2026-06-05 ·

来自真正关心的公司的卓越客户服务

我最初通过亚马逊购买了 CarMount Clutch-X。该支架本身固定牢固,工作效果与广告中的完全一样,但我的 iPhone 15 Pro 上的磁性固定力没有预期的那么强,导致手机在颠簸时轻微旋转。 接下来发生的事情确实令人印象深刻。 CarMount 的首席执行官 Ats 亲自联系了我,仔细聆听了问题,并与我一起寻找正确的解决方案。他没有提供一般性的答复,而是花时间了解我的手机和外壳设置,并得出结论,我可能收到了有问题的设备。 客户支持团队的查理随后无缝接手。他安排了完全免费的 Clutch-X 替换件,甚至还附赠了一个免费的 CarMount MagSafe 保护盒,这样我就可以在最佳条件下测试新安装座。整个过程快速、个性化、慷慨且非常简单。 这就是客户服务应该如何进行的。产品偶尔会出现问题,但衡量一家公司的真正标准是当出现问题时它如何应对。 CarMount 没有变得防御,没有找借口,也没有让我追他们。他们主动伸出援手,承担起问题的责任,并远远超出了我的预期,解决了问题。 非常感谢 ATS,特别是 Charlie 提供的出色服务。 CarMount 赢得了我的信任和我未来的业务。与一家明确支持其产品并真正重视客户的公司打交道令人耳目一新。

Carmount.com 回复2026-06-05

Thank you so much for taking the time to write such a detailed and thoughtful review - this one genuinely moved the whole team. Reviews like this remind us exactly why we do what we do. A mount rotating over bumps is not the experience we build for, and we are really glad Ats was able to step in personally, understand the full picture and make sure the right solution was found. That personal approach is something we care deeply about at every level of the company - from the CEO to the customer support team - and it means a great deal to hear it recognised so clearly. Arranging a free replacement and including the MagSafe case to make sure everything was tested is exactly the kind of ownership we ask of our team every single day. Seamless, fast and generous - that is the standard we hold ourselves to and it is incredibly rewarding to hear it landed that way for you. You put it better than we ever could - products occasionally have issues, but how a company responds is what defines it. We never want any customer to feel like they are chasing us or being left without a solution, and your experience is a reminder of why that commitment matters so much to us. Thank you for the trust, for the kind words about Ats and Charlie, and for giving us the chance to make it right. We are proud to have earned your future business and we promise to keep deserving it. CARMOUNT

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Cindy W · 写过 7 条评价 · 体验于 2026-06-04 ·

如果我能给零星我会

如果我能给零星我会的。 真是浪费钱。 沃尔玛的 10 美元的更好! 不要被营销所迷惑。哦,如果您想要退款,地址位于爱沙尼亚! 祝你好运,只需支付 35 美元即可退货。 绝对不值得。质量差。糟糕的产品。 客户服务很差,网站上没有关于公司的真实信息

Carmount.com 回复2026-06-06

Thank you for sharing this - we hear the frustration and we genuinely want to address it. What you have described across quality, service and the returns process is not something we are comfortable leaving unaddressed. Every point raised matters to us and we want the chance to look into your specific case properly and find a fair outcome for you. We have already reached out through Trustpilot requesting your order details. Please get back to us - we are committed to getting this resolved and showing you a side of CARMOUNT that does not match the experience you have had so far. CARMOUNT

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Kendra VV · 写过 3 条评价 · 体验于 2026-05-26 ·

我爱我的汽车支架

我喜欢我的车载支架,不幸的是最近把它留在了租来的车里,不用担心,我又买了 4 个,这样就不会再发生了! 帮自己一个忙,给自己买一对吧😉

Carmount.com 回复2026-06-03

Losing one in a rental hurts but coming back for four more tells us everything we need to know. Thank you for sticking with us and for the kind words! CARMOUNT

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Kevin Flinton · 写过 2 条评价 · 体验于 2026-05-28 ·

卡蒙特正是我所希望的!

卡蒙特正是我所希望的,但最初对此表示怀疑。它确实有效!我一直在努力寻找能够真正贴合 F150 上精美的罗纹仪表板的东西,这太完美了!它举行了! 我现在可以将手机移至驾驶视线之外的区域。唯一更好的是手机充电功能,但我不介意用电线来充电。

Carmount.com 回复2026-06-02

Skeptical going in and walking away impressed - that is always the best kind of outcome. A ribbed F150 dash is no easy surface to crack and really glad the Clutch X held firm where everything else fell short. The charging suggestion is noted and appreciated - thank you for the honest feedback and the kind words! CARMOUNT

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Matt · 写过 1 条评价 · 体验于 2026-06-01 ·

Clutch-X 手机支架

几个月前我买了 Clutch-X 手机支架,经过测试,我发现它具有相当好的吸力和强磁铁,我的意思是强磁铁,你需要稍微滑动支架上的手机,因为拉它绝对会把支架从玻璃表面撕下来。我住在加拿大萨斯喀彻温省,我们有完美的天气来测试任何汽车配件,我们的温度范围从冬季的 -40°C/f 到夏季的 40°C/104°f。第一次尝试保持了 3 天,但当我们遇到奇怪的天气时,它失败了,一夜之间从 25°C 到 -15°C/ 77°f 到 5°f,第二次它保持了大约两周,之后我将其取下并在吸盘上涂了一些护手霜(我们正在进入夏季,这适用于我所有的吸盘),它仍然附着在我的挡风玻璃上,现在已经一个多月了。另外,整个扭转吸盘系统非常方便,有点希望我的工作吸盘能配备相同的系统(瓷砖安装机)。我已经向我的朋友和家人推荐了这个,所以是的,我绝对推荐这个手机支架。顺便说一句,我只在玻璃表面上测试过它。

Carmount.com 回复2026-06-02

This is one of the most thorough reviews we have ever received and we are genuinely grateful for it. From the extreme temperature swings to the magnet strength to the twist-lock system - every detail covered and every box ticked in some of the harshest conditions imaginable. Saskatchewan winters and summers are no joke and really glad the Clutch X has proven itself through both. Thank you for the recommendation to friends and family - it means the world to the whole team! CARMOUNT