"From this day forward I will promote their company" — we are truly grateful for that and we do not take it lightly for a single second.
Charlie deserves every kind word in this review and we will make sure she sees it. Caring about every customer is something we ask of our whole team, and it is incredibly rewarding when that comes through the way it did for you.
Thank you for the trust and the loyalty!
CARMOUNT
Really glad we were able to find the right solution for your setup.
A curved windshield is a common challenge and the F2 is a great call - really glad it found its perfect spot and is working exactly as it should.
Thank you for the kind words!
CARMOUNT
W
William White · 写过 5 条评价 · 体验于 2026-06-29 ·
★★★★★
我的卡蒙特遇到了问题……
我购买的卡蒙特产品出现问题。我向卡蒙特客户服务部发送了一封电子邮件,解释了我购买的产品发生了什么情况。 1 天后,我收到了卡蒙特客户服务部 Georg 的回复。乔治非常专业并且善解人意。他让我给产品拍张照片并发送给他。所以我完全按照他的要求做了。第二天,我收到了乔治发来的另一封电子邮件,其中写道,“怀特先生,这个问题不应该发生,我们将尽快向您发送替代品”。第二天,我收到了乔治发来的另一封电子邮件,说我的替代品已经发货。卡蒙特绝对是一家拥有优质客户服务的五星级公司。肯定要向乔治大喊。
Carmount.com 回复2026-07-02
We truly appreciate you taking the time to share your experience!
While we're sorry the issue happened in the first place, we're glad Georg was able to get everything sorted out quickly. Providing fast, hassle-free support is something we take great pride in, and your kind words mean a lot to our entire team.
Thank you for choosing us, and we hope your replacement serves you well for years to come!
CARMOUNT
Thank you so much for taking the time to write this - it genuinely stopped us in our tracks.
Seeing the Clutch X on a plane and being so impressed that you ordered five for the family before landing - that is one of the most incredible origin stories we have ever heard, and as someone who has flown several million miles, your impression means more than you know.
Charlie will be deeply moved to read this. Professional, understanding and going beyond what was expected is the standard we ask of our team, but hearing it described so warmly and in such detail reminds us exactly why that commitment matters.
Thank you for the trust you have placed in CARMOUNT - both in the product and in our team. We are beyond grateful to have you and your family on board!
CARMOUNT
Really glad Siim was able to jump on it quickly and get everything sorted without any fuss. Back to the cooking segments without missing a beat - that is exactly how it should go.
Thank you for the kind words!
CARMOUNT
The kitchen, the car and the shower - now that is a full coverage setup and we are here for every bit of it!
Really glad it has found a home in all three and that missed calls and recipes are now a thing of the past.
Thank you for sharing this - it genuinely made us smile!
CARMOUNT
A quick rinse and suddenly everything clicks - that is the nano suction doing exactly what it is designed to do.
Really glad it went from skeptical to getting more use than expected.
Thank you for sticking with it and for the honest review!
CARMOUNT
N
Nick Dice · 写过 2 条评价 · 体验于 2025-07-01 ·
★★★★★
效果很好
我有 3 个,一个用来放我的手机,两个用来放我的 iPad,它们工作得很好!
Carmount.com 回复2026-06-21
Three mounts, all working perfectly - really glad they are pulling their weight across both phone and the iPad. Thank you for the kind words!
CARMOUNT
A
Anju Rajendran · 写过 1 条评价 · 体验于 2026-06-17 ·
★★★★★
我的产品没有交付...
由于物流团队的问题,我的产品未能交付。 carmount.com 的 Charlie 先生几乎立即帮助我解决了问题,并且还给了我一件免费物品作为对麻烦的补偿。肯定会推荐他们。
Carmount.com 回复2026-06-21
Thank you for sharing this!
Delivery issues are never acceptable and really glad Charlie was able to get on top of it straight away. A little compensation for the trouble is the least we could do - we appreciate the patience and the kind words!
CARMOUNT
Not meeting our own standard means we make it right — no questions asked. Really glad the replacement landed well and that it has proven itself since.
Thank you!
CARMOUNT
L
L.T. · 写过 1 条评价 · 体验于 2026-06-15 ·
★★★★★
良好的客户服务
当我遇到问题时,他们支持产品并快速响应。提供免费更换!
Carmount.com 回复2026-06-17
Thank you for sharing this!
Getting things resolved quickly and making sure every customer is taken care of is the standard we hold ourselves to every single day.
Really glad it came through that way for you!
CARMOUNT
A last resort that turned into the best one yet - we will take that every time.
Thank you for the recommendation!
CARMOUNT
R
Robyn Anderson · 写过 1 条评价 · 体验于 2026-06-15 ·
★★★★★
最好的车载支架
最好的车载支架。抓地力非常强
即使在崎岖不平的道路上。在房屋和大篷车周围发现了多种用途。
Carmount.com 回复2026-06-16
From bumpy roads to the house to the caravan - versatility like that is exactly what we had in mind when building it.
Really glad it is delivering across all three.
Thank you for the kind words!
CARMOUNT
R
Rick Brown · 写过 2 条评价 · 体验于 2026-06-09 ·
★★★★★
优秀的客户服务
我已经在 2 辆不同的车辆上使用磁性车载支架大约 3 年了,并且非常喜欢它们。它们足够坚固,可以将我的三星 Galaxy 手机穿过橡胶保护套。但是,我最近订购了更多粘性金属板来粘在新手机壳上。在这个过程中,我不小心错误地订购了一件商品。于是,我赶紧给我的确认邮件发了一封回复邮件,要求取消意外的物品。第二天,查理五世就给我退款了,没有任何问题或疑问。这是 Carmount 公司如何提供卓越客户服务的一个例子。 在我与这家公司的每一次经历中,我都对他们感到非常满意。衷心感谢 Charlie V. 持续提供的优质客户服务!
Carmount.com 回复2026-06-11
Three years, across two vehicles and still going strong - that kind of loyalty means everything to a small team like ours.
Really glad the mounts have held up through it all!
Thank you for the kind words and for sticking with us for so long. We truly appreciate it!
CARMOUNT
Thank you for your feedback, and we are sorry to hear about your experience - this is not the standard we hold ourselves to and we want to make it right.
We are concerned to hear that our customer service did not pick up when you called. Our team operates Monday to Friday and we make it a priority to respond to every customer - we want to understand what went wrong on our end.
We have already requested your contact details through Trustpilot and would really like to get to the bottom of this for you. Please get back to us through the letter - we do not want to leave this unresolved.
CARMOUNT
Thank you so much for taking the time to write such a detailed and thoughtful review - this one genuinely moved the whole team.
Reviews like this remind us exactly why we do what we do.
A mount rotating over bumps is not the experience we build for, and we are really glad Ats was able to step in personally, understand the full picture and make sure the right solution was found. That personal approach is something we care deeply about at every level of the company - from the CEO to the customer support team - and it means a great deal to hear it recognised so clearly.
Arranging a free replacement and including the MagSafe case to make sure everything was tested is exactly the kind of ownership we ask of our team every single day. Seamless, fast and generous - that is the standard we hold ourselves to and it is incredibly rewarding to hear it landed that way for you.
You put it better than we ever could - products occasionally have issues, but how a company responds is what defines it. We never want any customer to feel like they are chasing us or being left without a solution, and your experience is a reminder of why that commitment matters so much to us.
Thank you for the trust, for the kind words about Ats and Charlie, and for giving us the chance to make it right. We are proud to have earned your future business and we promise to keep deserving it.
CARMOUNT
Thank you for sharing this - we hear the frustration and we genuinely want to address it.
What you have described across quality, service and the returns process is not something we are comfortable leaving unaddressed. Every point raised matters to us and we want the chance to look into your specific case properly and find a fair outcome for you.
We have already reached out through Trustpilot requesting your order details. Please get back to us - we are committed to getting this resolved and showing you a side of CARMOUNT that does not match the experience you have had so far.
CARMOUNT
Losing one in a rental hurts but coming back for four more tells us everything we need to know.
Thank you for sticking with us and for the kind words!
CARMOUNT
Skeptical going in and walking away impressed - that is always the best kind of outcome. A ribbed F150 dash is no easy surface to crack and really glad the Clutch X held firm where everything else fell short.
The charging suggestion is noted and appreciated - thank you for the honest feedback and the kind words!
CARMOUNT
This is one of the most thorough reviews we have ever received and we are genuinely grateful for it.
From the extreme temperature swings to the magnet strength to the twist-lock system - every detail covered and every box ticked in some of the harshest conditions imaginable. Saskatchewan winters and summers are no joke and really glad the Clutch X has proven itself through both.
Thank you for the recommendation to friends and family - it means the world to the whole team!
CARMOUNT