Chamberlains Chocolate Factory and Cafe 回复2026-07-01
The sender chose GROUND SHIPPING to Florida, when it's 98 degrees outside, rather than accepting the additional cost of overnight shipping as suggested.
We package our products in insulated wrapping whenever it’s warm outside. However, we cannot control the cost ups send chocolate overnight so that it arrives still intact.We are not responsible for this, however we did provide a refund as a courtesy. Perhaps if the customer had elected to pay the additional shipping, the chocolates would arrive without a problem.
Chamberlains Chocolate Factory and Cafe 回复2025-09-16
Thank you for the review. Unfortunately the shipping to you was $18 of the $55 total, due to expedited shipping to do what we can to make it there without melting in the heat. We appreciate your feedback. Thank You.
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Narayanarao · 写过 4 条评价 · 已认证 · 体验于 2025-08-25 ·
★★★★★
非常好
非常好。没什么可说的
Chamberlains Chocolate Factory and Cafe 回复2025-09-16
Thank you Narayanarao. We appreciate your business.
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Darcy Lynn · 写过 4 条评价 · 已认证 · 体验于 2025-08-15 ·
★★★★★
我们的巧克力绝对是……
我们的巧克力绝对令人难以置信,我们一定会回来的!
Chamberlains Chocolate Factory and Cafe 回复2025-09-06
Thank you so much Darcy. We really appreciate your business!
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ZB · 写过 1 条评价 · 已认证 · 体验于 2025-08-07 ·
★★★★★
很棒的客户服务和巧克力……
很棒的客户服务和巧克力草莓非常美味!
Chamberlains Chocolate Factory and Cafe 回复2025-08-21
Thank you so much for your review. We are glad you enjoyed them. See you soon!