Charmlry

Hi, Thank you for taking the time to leave a review. We're sorry to hear that the bracelet feels more delicate than you expected. While our bracelets are designed for everyday wear, we certainly don't want you to feel disappointed with your purchase. If you experience any issues with the bracelet, please reach out to us through the contact form on our website. We'll be more than happy to look into it and do our best to help. Thank you again for your feedback! Kind regards, The Charmlry Team

Hi, Thank you for providing your order number. Now that we were able to locate your order, I can confirm that we did receive your email and have already replied to it. We can also see that you've since responded, so we'll continue assisting you directly via email to keep all the details in one place. We'll do our best to resolve this for you as quickly as possible. Best regards, The Charmlry Team

Hi Anna, I'm truly sorry to hear about your experience. That's certainly not the experience we want our customers to have. If you haven't already, could you please contact us at our support email with your order number and a photo or short video of the issue? We'd really like the opportunity to look into this for you and see how we can help. We sincerely apologize for the disappointment and hope you'll give us a chance to assist further. Best regards, The Charmlry Team