We’re sorry to hear this, Courtney! I wasn’t completely sure about your comments, so I’ve sent you an email to get some clarification and look into this further for you.
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Eri · 写过 1 条评价 · 已认证 · 体验于 2024-08-18 ·
★★★★★
需要创建一个帐户才能发送数字礼品卡??!
我只是想从我姐姐那里买一张礼品卡。我希望不需要创建帐户并注册电子邮件作为该过程的一部分。
Chatbooks 回复2024-08-23
Thanks for the feedback, Erin! We set it up this way so that if the Gift Card gets lost, we can still track it through your account. If you prefer, we also offer physical Gift Cards on Amazon. You can unsubscribe from marketing emails anytime—just let us know at [email protected] if you need help!
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Chris · 写过 1 条评价 · 已认证 · 体验于 2024-08-19 ·
★★★★★
客户服务 …
客服很快回答了我的问题
Chatbooks 回复2024-08-23
Thanks for the feedback, Chris! Photos will automatically load according to the date attached to the photo. We also have a 'sort' button if you long-press on one of the photos in the book, it will appear in the top corner. You can then choose how you'd like to sort them!
We understand your frustration and apologize for the inconvenience. Losing your work can be incredibly stressful. We would be glad to take a further look into this as we are often times able to recover your work! Please reach out to [email protected] if you are still in need of assistance.
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April Turner · 写过 2 条评价 · 已认证 · 体验于 2024-08-14 ·
★★★★★
本书很容易在线制作和设置。
Chatbooks 回复2024-08-20
We're so glad to hear that you had a positive experience setting up your book!
Thank you for taking the time to review our app. I’m sorry to hear about your frustration and have passed along your feedback. I'm glad you could get the book ordered. Please reach out if there is anything else we can do to assist!
We're so sorry to hear about this. Please make sure that your device is fully updated and that you are connected to strong wifi. For further troubleshooting, please reach out to Customer Support at [email protected] or via SMS/Live Chat. Thank you for your valuable feedback and we look forward to assisting!