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购物与时尚

Cicinia

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416 条评价

3.4416 条评价
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关于 Cicinia

数据更新
网站
cicinia.co.uk
分类
购物与时尚
所在地
中国
状态
待认证
近 12 个月
17 条评价
差评回复率
60%(91/151 条)
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商家自述

Cicinia offers a complete assortment of bridesmaid dresses, accessories, and personalized gifts for the bride, all reasonably priced. Make your wedding more memorable with gorgeous, trendy and high-quality gowns.

以上内容由商家自行提供,未经平台核实。

Cicinia靠谱吗?

Cicinia(cicinia.co.uk)在 OK.one 的综合评分为 3.4 分(满分 5 分),基于本站收录的 416 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:59% 给出 4 星及以上,同时 30% 打了 1 星;商家回复了 60% 的差评;近 12 个月新增 17 条。数据最后更新于 2026-10-24。

用户怎么说

Haven’t received my samples…

Haven’t received my samples despite ordering over a month ago. Had no update on delivery for a month either. Update: Cicinia customer service have now refunded my money for the samples and issue sorted.

Cicinia 回复2024-02-23

Dear customer, Thank you for your feedback. We are sorry to hear that you were not satisfied with your shopping experience with us. We are willing to provide you with a better solution. We will send you a replacement. And we have contacted you by mail:[email protected]. Thank you for your cooperation in advance. Hope to hear from you soon.

Poor customer Service

Customer Services advise they will respond to all enquiries within 48 hours and they have not delivered on this I am waiting on a response to cancel an order and have no acknowledgement within the timeframe to obtain my refund

Cicinia 回复2024-02-22

Dear customer, Thank you for your feedback. We are sorry to hear that you were not satisfied with your shopping experience with us. We are willing to provide you with a better solution. And we have contacted you by mail:[email protected]. Thank you for your cooperation in advance. Hope to hear from you soon.

Not the best quality

If return is required, you probably won't get it. They say factory is in China and can take 2-3 months

Cicinia 回复2024-02-19

Dear customer, Thank you for your feedback. We are sorry to hear that you were not satisfied with your shopping experience with us.We can only wait passively for the parcel to come out of customs due to the customs time limit. Hope you can kindly understand. We are willing to provide you with a better solution. And we have contacted you by mail:[email protected]. Thank you for your cooperation in advance. Hope to hear from you soon.

Amazing fabric

Amazing fabric, the colour and style is exactly how I wanted my bridesmaid dresses. I do recommended ordering samples as the colours are slightly different online than they are when you get them. They fit amazingly, only a few alterations needed on shoulders and boob area but apart from that I highly recommend and would definitely buy more from here.

Great price, quality & customer service!

Once I ordered the 2 dresses I then recieved an email to make sure the sizing etc that I ordered was what I wanted, I rechecked all the measurements and decided it was safer to size up since it was my first time ordering from here and the customer service was great! They change the sizing and then sent another email to double check the confirmation of the sizing. Once I recieved both dresses I was blown away at how gorgeous they were and the quality of the material and dresses overall. The price is absolutely fantastic and I would definately order from here again.

Poor customer service

Received a bridesmaid dress that I ordered, attempting to make contact to initiate the returns process, however after 4 attempts to contact Cicinia, I still have no response. I would absolutely avoid ordering from this company if you can!

Cicinia 回复2024-02-03

Dear customer, Thank you for your feedback. We are sorry to hear that you were not satisfied with your shopping experience with us. We are willing to provide you with a better solution. As it is the peak season, could you please contact to our:[email protected]. And tell us you're from Trustpilot and we'll prioritise your problem. Thank you for your cooperation in advance. Hope to hear from you soon.

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