企业入驻搜索写评价分类关于
简体中文English
食品、饮料和烟草

Cigbest

商家已认领

62 条评价

4.362 条评价
写评价

关于 Cigbest

数据更新
网站
cigbest.com
分类
食品、饮料和烟草
所在地
中国
状态
待认证
近 12 个月
26 条评价
差评回复率
25%(2/8 条)
是 Cigbest 的所有者? 免费认领此主页,验证后即可回复客户评价。

商家自述

CigBest is committed to selling high-quality electronic cgr products at the lowest price, delivering products to customers as quickly as possible, and serving every customer sincerely and patiently. We know that the e-cig business is an old customer business, and your satisfaction is the only value of our existence. We are willing to listen to every customer's feedback, carry forward our advantages, improve our shortcomings, treat each other frankly, and strive to create a good, fair and trustworthy shopping environment.

以上内容由商家自行提供,未经平台核实。

Cigbest靠谱吗?

Cigbest(cigbest.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 62 条用户评价,属于食品、饮料和烟草分类,口碑良好。79% 的评价为 4 星及以上,11% 为 1 星;商家回复了 25% 的差评;近 12 个月新增 26 条。数据最后更新于 2026-10-24。

用户怎么说

Customer Service Responsive

About a month ago I ordered 16 products but only 13 arrived, messaged them 3 times since, got no reply back apart from some automatic e-mail telling me they are out of office. Update: Customer service reached out to me and they were super helpful about my missing products. Thank you again for resolving the issue.

Prices in cart does not match!

Products are fine, some have fake puffs because Vozol 40 000 gives more puffs than Bang Blaze 60 000. One Vozol had also charging issues. BUT please be aware they are scamming with prices. In cart and orders you see one price but actual price will be 5€ more if you pay by card or apple pay. For me it has been always like that and cigbest support says there is no issues but i have proof that cart and actual payment does not match. Also their cart is in EUR but checkout is in USD and you CAN'T change it!

Cigbest 回复2026-01-14

We sincerely apologize for this experience. We have consulted with our third-party payment gateway, and they have clarified that the discrepancy is due to exchange rate fluctuations. As you mentioned, our receiving account is in USD; therefore, all non-USD payments are converted at the current market rate, which can lead to these differences. Nevertheless, if you find the exchange rate exceeds a reasonable range, please contact our support team, you will be provided with fair and appropriate compensation. Additionally, if possible, you might consider using a USD account for your next payment. This should help you avoid any exchange rate differences entirely.

wrong colours

i have ordered 3 items with diferent colours. no one from the items have the colour that i ordered. 3 stars because the shippment was ok and the items are complete and original items

Cigbest 回复2026-01-13

I'm very sorry. Please get in touch with our customer support and let them know what's going on.

大家还看了

Randm Tornado Vape Deutschland
Vapsolo3.9
Vawoo.com
raucherpause.de
Zenx Vape
Cigabuy4.6
Fumot Vape Pro
BangVapes4.4