very trustful!!!
very nice service fast delivery product are all good quality, you can buy with closed eyes; absolutely nothing negativ to say; best website to buy your good stuff !!!
About Cigbest
Data updated- Website
- cigbest.com
- Category
- Food, Beverages & Tobacco
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 26 reviews
- Replies to negative
- 25% (2/8)
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About this business
CigBest is committed to selling high-quality electronic cgr products at the lowest price, delivering products to customers as quickly as possible, and serving every customer sincerely and patiently. We know that the e-cig business is an old customer business, and your satisfaction is the only value of our existence. We are willing to listen to every customer's feedback, carry forward our advantages, improve our shortcomings, treat each other frankly, and strive to create a good, fair and trustworthy shopping environment.
Written by the business, not verified by us.Is Cigbest legit?
Cigbest (cigbest.com) has a 4.3 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 79% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 25% of negative reviews; 26 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Had a great experience with their…
Had a great experience with their customer support so far
Best service and good products seller!
Great variety of vapes
Great variety of vapes, friendly prices, quick shipping from within Europe.
Alles top super Kunden Service
First (but not the last) purchase
Very fast delivery ( a few days), didn't expect that - pleasantly surprised. Equality of products great, taste as well. Definitely will be a return customer.
I have not received my package for a…
I have not received my package for a month, and support has not provided a meaningful response. Order 34435, name Mate Foldesi
Reply from Cigbest2026-05-01
We are sorry, but we couldn't find any order under the name Viktória Földesi, could you please provide your order number so we can assist you?
Customer Service Responsive
About a month ago I ordered 16 products but only 13 arrived, messaged them 3 times since, got no reply back apart from some automatic e-mail telling me they are out of office. Update: Customer service reached out to me and they were super helpful about my missing products. Thank you again for resolving the issue.
Very reliable service and customer…
Very reliable service and customer support. I barely had any issues and when I had issues, the support helped me out in a very fair and kind way. I have been a customer for a good while and would recommend this shop to everyone.
The Kumiho Toth C is underrated
The Kumiho Toth C is absolutely underrated. It gives an undeniably good taste and feels worthy with its leathery body and beautiful colors. The pods are top fill and last long. Meanwhile I have a collection with different colors and can absolutely recommend it!
Fast shipping
Got what I ordered. Fast shipping. Highly recommened
Delivered on time
Delivered on time. Good prices. When I didn’t get my package 1/20 orders, i got a full refund no questions asked.
Every order absolutely smoothly
Every order absolutely smoothly. Every delivery is quickly reached and the goods have been perfect since day one. Order here for years.
Good quality
Easy to buy, quick delivery good quality taste and smell good.
Good site
I always received the product I ordered, and everything was fine with the delivery! I am very satisfied with the products! Thank you very much! I have already recommended the site to many of my friends and several of them order from here
Trustable, fast shipping
Cigbest Shop is 100% trustable, has a very good Customer service, Shipping Times are quite short and they offer lot of payment methods
Excellent service from start to finish
Excellent service from start to finish. Ordering was simple, delivery was faster than expected, and the product quality exceeded my expectations. Everything was well packed and exactly as advertised. I will definitely be a returning customer.
Fast shipping
Fast shipping, correct prices
Prices in cart does not match!
Products are fine, some have fake puffs because Vozol 40 000 gives more puffs than Bang Blaze 60 000. One Vozol had also charging issues. BUT please be aware they are scamming with prices. In cart and orders you see one price but actual price will be 5€ more if you pay by card or apple pay. For me it has been always like that and cigbest support says there is no issues but i have proof that cart and actual payment does not match. Also their cart is in EUR but checkout is in USD and you CAN'T change it!
Reply from Cigbest2026-01-14
We sincerely apologize for this experience. We have consulted with our third-party payment gateway, and they have clarified that the discrepancy is due to exchange rate fluctuations. As you mentioned, our receiving account is in USD; therefore, all non-USD payments are converted at the current market rate, which can lead to these differences. Nevertheless, if you find the exchange rate exceeds a reasonable range, please contact our support team, you will be provided with fair and appropriate compensation. Additionally, if possible, you might consider using a USD account for your next payment. This should help you avoid any exchange rate differences entirely.
wrong colours
i have ordered 3 items with diferent colours. no one from the items have the colour that i ordered. 3 stars because the shippment was ok and the items are complete and original items
Reply from Cigbest2026-01-13
I'm very sorry. Please get in touch with our customer support and let them know what's going on.
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