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Food, Beverages & Tobacco

Cigbest

Claimed

62 reviews

4.362 reviews
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About Cigbest

Data updated
Website
cigbest.com
Category
Food, Beverages & Tobacco
Location
China
Status
Unclaimed
Last 12 months
26 reviews
Replies to negative
25% (2/8)
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[email protected]cigbest.com

About this business

CigBest is committed to selling high-quality electronic cgr products at the lowest price, delivering products to customers as quickly as possible, and serving every customer sincerely and patiently. We know that the e-cig business is an old customer business, and your satisfaction is the only value of our existence. We are willing to listen to every customer's feedback, carry forward our advantages, improve our shortcomings, treat each other frankly, and strive to create a good, fair and trustworthy shopping environment.

Written by the business, not verified by us.

Is Cigbest legit?

Cigbest (cigbest.com) has a 4.3 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 79% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 25% of negative reviews; 26 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

HerwigMauritius · 1 review · Experienced 2025-03-07 ·

reliable shop with great products

After about 15 orders I can say that cigbest is absolutely reliable, offering great products at reasonable prices and I keep coming back to purchase e-cigs.

Reply from Cigbest2025-03-09

Thank you for your feedback and trust, happy shopping!

K
KispityuSlovakia · 5 reviews · Experienced 2025-01-29 ·

3 vapes, different flavour

I have ordered 3 vapes, all 3 different flavour. When i got my package all 3 of them were the same flavour. I contacted support and if they could do something, all they said was out of stock. I really like this site, but I didn’t like this part because the site said it was in stock.

Sven SteinHungary · 1 review · Experienced 2024-11-03 ·

not the best.

the ordered goods were incomplete. the customer service is sufficient. 3fape and 2deal are better. very unfortunate. despite the great website.

Reply from Cigbest2024-11-03

We apologize, but we are unable to locate your order based on your name. Could you please tell us your order ID so we can assist you better?

AaronGermany · 2 reviews · Experienced 2024-06-24 ·

Always happy

I've ordered from this shop a few times. Shipping to Germany is a bit slow, but my orders always arrived. One time, they forgot a cheap product under $4, but their support was great and gave me a $5 discount on my next order. I'll definitely buy from them again.

Joao SilvaPortugal · 1 review · Experienced 2024-04-11 ·

CigBest scam!!

CigBest was with uge discount at a Mod Geekvape Legend 3 for 0,00€. Ofc i decided to give it a try, i only had to pay for transport, so yesterday i did the payment . But i was septical about it so i decided to mail the company wwitch so far havn't answered, but my order was canceled without any refound so far. The worst part is that when i try to track my money, the card says it was used at qorshopx.com witch has nothing to do with my vapes buy. Update: The support send me this message without sending me the money back or the product: "Please do not come to our website to place any orders in the future, because trust is mutual and we do not want to continue to serve you." besides never recognizing the mistake, or even saying sorry for inconvinience this was they last statement ignoring all the 6 or 7 other messages that i sent after that. So please be carefull with you money, and they'r miraculous promotions .

ttaammHungary · 12 reviews · Experienced 2023-09-15 ·

I am extremely satisfied

I am extremely satisfied, the prices are very good, the selection of products is huge, the quality of the products is outstanding, your website is very easy to use and simple. The security and service of the payment is perfect. I am very satisfied with Cigbest service. Great store! I highly recommend it!

i
istanbulletDenmark · 19 reviews · Experienced 2023-07-23 ·

Changed amount at purchase

I paid the amount with my credit card and received an order confirmation by email. But could not see the amount on my bank account (and that was surprising). The next day I could see that they had withdrawn more than what I had bought for. They reply the next day:; "This has something to do with the international payment exchange ratewe can add ..USD to your membership account so that you can use it in your next order what do you think" Beware. And keep an eye on your bank account

Orhan YenicePoland · 1 review · Experienced 2023-01-25 ·

No response - no shipment

After I placed my order and paid for the items, the status of the order remained unchanged for 2 weeks, even though it was advertised as 24-48h shipping. There have been several attempts to contact CigBest either through their webpage per message or through email, to get an update of the order and to ask for a refund since the items have not shipped, but I have not received any response at all. This webpage does not seem trustworthy and currently I have neither the ordered items nor my money. I contacted my bank to initiate a chargeback on the credit card and I provided them with the timeline and prove of the interactions. I would advise to stay away.

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