It's awesome to hear that! We are thrilled our kits served as a great introduction to coding and hardware.
We designed our kits to be the perfect bridge between curious minds and the world of tech. Thanks for the support and for being part of the CircuitMess community. Keep on building.
Best regards,
The CircuitMess Team
Thank you for the high praise!
Our mission has always been to lower the barrier to entry for DIY electronics, and knowing you find it perfect for beginners truly makes our day. We hope this project has sparked a lifelong curiosity for how things work. We can’t wait to see where your engineering journey takes you next!
Thank you so much for recognizing the long-term value behind our kits. We always say that while the physical device is a lot of fun, the real "return on investment" is the knowledge and confidence you gain in electronics and coding along the way. Those are skills that stay with you forever!
We’re so glad you feel the experience was worth every penny.
Best regards,
The CircuitMess Team
Thank you so much for the kind words. Our mission is to bridge the gap between "consuming" and "creating," so hearing that our products truly stand out to you means the world to our entire team.
While we are thrilled you're enjoying our current lineup, please know that we are constantly working behind the scenes, pushing ourselves to be even better and to design even more exciting "Aha!" moments for our community.
Best regards,
The CircuitMess Team
Thank you so much for the feedback! We’re thrilled to hear that the shipping was fast and that you found the instructions clear and easy to follow, that’s exactly the experience we strive for with every kit.
Regarding the delivery tracking system, we sincerely appreciate your honesty. We are sorry it wasn't as smooth as it should have been. Please know that we’ve taken your comments to heart and are already looking into ways to improve our tracking updates to make the wait for your next project even easier.
Thank you for the feedback! We’re so glad to hear that everything arrived in perfect order and that you were able to dive straight into the build the very same evening, that’s exactly the kind of excitement we love to see!
We take great pride in our packaging and quality control, but we know that life happens. If you ever run into a missing piece or a tricky step in the future, please don't hesitate to reach out to our Customer Support team. We're always here to make things right and ensure your building experience stays smooth.
Enjoy your new device, and we look forward to your next project!
Hi,
Thank you for sharing your feedback. We are genuinely sorry to hear that your experience didn't meet the high standards we strive for. Receiving a brand-new NASA Artemis Watch with scratches and damaged packaging for your Beep Boop and Chatter 2.0 is certainly not the "unboxing" experience we wanted for you.
We take your comments about the protective packaging and labeling very seriously, and we are already reviewing this with our logistics team to ensure it doesn't happen again.
Please know that our Customer Support team is always here for you and ready to help at any moment. We want to make this right immediately, whether that is a replacement or a solution that works best for you.
Hi,
I am reaching out personally to apologize. I can assure you that I am a real person and I’m genuinely sorry for the frustration our current warehouse transition has caused you.
We recently received a large shipment, and while the stock is physically here, our team is working around the clock to process and ship the backlog. I completely understand why the delay and the automated ads made it feel otherwise.
Hi,
We’re glad to hear you had a satisfying experience! It’s great to know you felt like you built something real.
If there’s any way we can further improve your experience or help you with anything, please don’t hesitate to reach out.
Thank you very much for the recommendation and for taking the time to share your thoughts. We’re really glad to hear you see real value in it and that it feels both educational and fun. It means a lot to us.
Hi,
Thank you so much for the feedback. We’re really glad to hear you enjoyed the build process and found it both engaging and educational.
Best regards,
CircuitMess
Hi!
Thank you so much for your review! We’re glad everything got resolved and that you’re satisfied with the service, we really appreciate your kind words
Hello,
Thank you so much for sharing your thoughts! We’re glad to hear you’re enjoying the fun and fashion aspects of your gadget.
We also appreciate your feedback regarding the fit and materials — this helps us improve our products for future releases. Your input is really valuable to us!
Thanks again for your support and for taking the time to leave a review.
Kind regards,
CircuitMess
Hello,
Thank you for updating your review and for your patience.
We want to assure you that the remaining product from your order will be sent from our warehouse next week as it is currently on its way from the factory to our warehouse.