Cara Anne Stearns Rohde,
We appreciate your feedback on your recent cruise. We are concerned to hear about the odor in the lower cabin and the issues with seating and audio. We are also reviewing the box lunch offering. We are glad our staff was nice.
Tabitha Motilal,
We are so happy to hear that your 15th vow renewal event with us was such a memorable and enjoyable experience! We are delighted that our captain and staff made such a positive impression, and that you and your guests loved the food, dessert bar, and the entire boat experience. We truly appreciate your recommendation and look forward to hosting another event for you in the future.
Tori Arnold,
We're glad you enjoyed the food on your cruise! We apologize the music volume impacted your experience and made conversation difficult for your group. We appreciate your feedback and will review this to improve our cruises.
Hello Pamela! Thank you for taking the time to write about your experience. We’re disappointed to hear you were not satisfied with your recent visit and to understand the situation better, we’d like to have a team member personally connect with you. At your convenience, please contact us at 800-459-8105 or chat with us on https://www.cityexperiences.com/. Thank you again for your time.