City Cruises

Thank you for taking the time to write about your experience. We’re disappointed to hear you were not satisfied with your recent visit and to understand the situation better, we’d like to have a team member personally connect with you. At your convenience, please email us directly at [email protected] with the contents of this review. Thank you again for your time.

Thank you for taking the time to write about your experience. We’re disappointed to hear you were not satisfied with your recent visit and to understand the situation better, we’d like to have a team member personally connect with you. At your convenience, please email us directly at [email protected] with the contents of this review. Thank you again for your time.

Sweating in Jersey, We are truly sorry to hear that your experience on the afternoon cruise did not meet your expectations, especially regarding the tall ships parade. We understand your frustration with the change in boarding time and the discomfort of waiting in the extreme heat without shade. We are reviewing our communication and operational procedures to prevent similar situations. We appreciate you acknowledging the food and service.

Janelle Bergmann, We are truly sorry to hear about your experience. We understand your frustration regarding the ride schedule and the distressing medical emergency you witnessed. We are reviewing our procedures to improve time management and staff response in such situations. Your feedback is invaluable as we work to prevent similar occurrences.

Teresa N Mark, We are very sorry to hear about your disappointing experience with the heat, water bottle policy, and food service on your cruise. We also regret that the noise from the birthday party affected your enjoyment. We are reviewing these issues to prevent similar occurrences.

Thank you for your honesty. We really appreciate you taking the time to share your feedback.

MCC, We appreciate you sharing your concerns about the boat's capacity and safety equipment. We are taking your feedback seriously and are reviewing our procedures to ensure the safety and comfort of all our guests.

Oscar Nunez, We're so happy you enjoyed your cruise and found our staff friendly! We look forward to welcoming you back.

Mariette, We're so glad you enjoyed your cruise! We appreciate your kind words and recommendation.

Sameer Bhurke, We're so happy you enjoyed your thrilling boat ride! We appreciate your positive feedback.

Marlene, We appreciate you sharing your experience and feedback regarding the cruise.

Larisa Mihajlova, We are so happy to hear that you had an amazing experience on our cruise and that seeing the New York City skyline from the water was breathtaking! We are delighted that the views of the Statue of Liberty, the bridges, and the Manhattan skyline were unforgettable for you. It truly warms us to know that our boat was clean and comfortable, and that our staff was friendly and professional, making the entire tour well-organized. We appreciate your high recommendation to both visitors and locals; it means a lot to us that it was one of the highlights of your trip!

Alan, We're glad to hear your group enjoyed their experience! We appreciate your feedback regarding the food ordering and will certainly consider offering more flexibility for additions like mushy peas.

Steven Yarbrough, We're so glad you enjoyed your Fourth of July cruise in Baltimore and that the dinner was great! We appreciate your positive feedback.

Jeralynn Strong, We are so happy to hear you enjoyed the food, views, and entertainment! Seeing whales, dolphins, and sea lions truly makes for a joyful journey. We appreciate your kind words.

Thank you for taking the time to provide us with your feedback. Please know it is never our intention to provide a less than exceptional, and it’s reviews like yours that help us continually improve. Again, we truly appreciate your feedback and thank you for your time.

Coral Servais, We're so happy to hear you had such a good trip! We appreciate your valuable feedback regarding the ferry location for the Statue of Liberty and will certainly look into making that clearer for future guests.

Gilbert Martinez, We are so happy to hear that you had such a positive experience with us! It's wonderful to know that our team was helpful and informative during your visit.