Hi Robin,
Thanks for the feedback and we are excited to hear of the quick assistance that we were able to provide!
The setup of adding additional services should never be a long, drawn out process. So I am thrilled that our Support Squad quickly and efficiently helped with your request.
Do not hesitate to contact us for any additional Clarity Voice needs.
Thanks!
Hello there!
Thank you for the feedback, as we always strive to improve the Clarity Voice experience for all of our customers.
While we were able to resolve your issue in the end, I am sorry to hear of your initial experience. As the Director of Customer Experience, I will look into why your first experience was way longer than normal and without resolution. The only way we can get better is through effective feedback like this.
We deeply appreciate your business and do not hesitate to contact us for any additional Clarity Voice needs.
Thanks!
G
Grounds Guy of Garner · 写过 1 条评价 · 体验于 2024-04-17 ·
Hi there!
Thank you for the great feedback and we are more than thrilled to assist with any of our customer's routing and configuration needs.
At Clarity Voice, we understand that being a customer is more than just the products and services.....its the experience with good people that can make all the difference.
We appreciate you and do not hesitate to contact us for any additional Clarity Voice needs.
Thanks!
T
Two Men & Truck · 写过 1 条评价 · 体验于 2024-04-05 ·
★★★★★
与 Adam 合作非常愉快
与 Adam 合作非常愉快。他以一种使整个过程非常直观的方式进行阐述和解释。
Clarity Voice 回复2024-04-12
Hi there!
Thank you for the feedback! Adam is one of our best and I am very pleased to hear of your experience with him.
We strive to take care of all of our rock star customers as quickly and efficiently as possible. Please do not hesitate to contact us for any Clarity Voice needs.
Thanks!
Hi Bob,
Thanks for the feedback on your experience with our rock star Support Squad.
Outside of resolving an issue/inquiry, we strive to increase knowledge by educating our customers on the how-tos of Clarity Voice.
I am beyond happy to hear of your engagement and do not hesitate to reach out for any additional assistance.
Thanks and we value our relationship with you!
K
Katie Burkey · 写过 2 条评价 · 体验于 2024-03-14 ·
★★★★★
非常关注电话问题……
非常关注呼叫被阻止的问题。
Clarity Voice 回复2024-03-15
Hello Katie,
Thank you for the feedback and that you are satisfied with our Support Squad!
We strive to ensure that each customer is tended to as quickly and efficiently as possible.
Do not hesitate to contact us for any further assistance you may need regarding Clarity Voice.
We appreciate your business and have a great weekend!
Hello Polly,
Thank you for the feedback and I am pleased to hear of your satisfaction engaging with our Support Squad.
Our aim is to ensure we resolve any and all customer issues in a speedy (yet efficient) timeframe, so I am not shocked at the smile we were able to leave on your face.
Thank you for your business and do not hesitate to reach out if you have any further Clarity Voice needs!
H
Hakim Rasul · 写过 1 条评价 · 体验于 2024-03-11 ·
★★★★★
优质的客户服务
优质的客户服务,知识渊博,立即接听您的电话。
Clarity Voice 回复2024-03-12
Hi Hakim,
Thank you for the feedback and we are super thrilled to hear of the great customer experience you had with Clarity Voice.
We understand that your time is precious, so we strive to ensure that each customer is attended to promptly and efficiently.
Please do not hesitate to contact us for any questions or assistance that you may have.
Thank you again!
c
customer · 写过 5 条评价 · 体验于 2024-03-08 ·
★★★★★
优秀的客户服务
优秀的客户服务! 很好的后续行动
Clarity Voice 回复2024-03-11
Hi there,
We are very pleased to hear of the excellent customer support you recently received at Clarity Voice!
We strive to ensure each customer is attended to promptly and efficiently to resolve any of your needs or issues.
Please do not hesitate to contact us if you have any further questions or requests.
Thanks and have a great one!
Hi David,
Thank you for the feedback and for the long standing relationship with your company!
At Clarity Voice, we strive to ensure each customer is taken care of in a timely manner.
We are always one call or email away for any of your business needs. Your business and the experience you have from our interactions is a top priority for us.
Thank You!
Hi DChalus,
Thank you for the detailed and thorough feedback! I am very pleased to hear of your interaction with Jorge; he is one of our rock stars who always goes above and beyond for our customers.
Please let us know if any additional assistance is needed for this topic or any of your Clarity Voice related needs.
Thanks, we appreciate your business, and have a great one!
Hi Mary,
Thanks for the feedback and as the Director of Customer Experience, I am very pleased to hear of your interaction with our rock star Support Squad.
We aim to resolve each customer issue as quickly and efficiently as possible. Please do not hesitate to contact us if you have any questions/comments or need assistance.
Have a great weekend and we appreciate your business!
A
Allan Argel · 写过 1 条评价 · 体验于 2024-02-27 ·
★★★★★
豪尔赫很棒
豪尔赫很棒。感谢您的帮助。
Clarity Voice 回复2024-02-27
Hi Allan,
Thank you for the feedback regarding your interaction with Jorge. At Clarity Voice, we strive for excellence in resolving any customer issues as quickly and efficiently as possible.
Please do not hesitate to contact us for any further questions, comments, or assistance.
Thank you again and we appreciate your business!
K
Keith Saunders · 写过 7 条评价 · 体验于 2024-02-16 ·
★★★★★
清晰度再一次来了!
我多年来一直是 Clarity 的客户。 今天我的路由器坏了,我冲到最近的商店买了一个新的,这样我们就可以重新上网。 我几乎不知道这个新路由器不会与我的 VoIP 电话系统很好地配合。 经过几个小时并掌握了每部手机的休息时间后,Clarity 让我重新上线,这样我们就可以继续工作了。 谢谢清晰度之声。
Clarity Voice 回复2024-02-19
Hi Keith!
While I am sorry to hear of your router going down, I do love to hear that our Support Team was able to get you back up and running.
As the Director of Customer Experience, I want to ensure that every customer engagement is time effective and efficient. Therefore, I am sorry that it took some time to resolve your issue. I strive to ensure our internal workflows are solid so customer resolution times are as short as possible, so that will be something that I look into.
THANK YOU for being a member of the Clarity Voice Family and we truly appreciate your business!
Hi Tim,
Thanks for the review and Happy Holidays to you and yours!
It looks like Oscar was the Support Agent to assist you and I am not surprised to hear of the excellent customer service he provided. At Clarity Voice, we strive to ensure that each customer is taken care of as quickly and efficiently as possible.
I will be sure to give Oscar a virtual high five for his work and we appreciate you being a part of the Clarity Voice Family, Tim.
Thanks again and have a Happy New Year!
c
customer · 写过 1 条评价 · 已认证 · 体验于 2023-12-07 ·
★★★★★
我与卢安的经历非常棒
我和卢安的经历非常棒。 她非常有耐心,指示清晰并跟进!
Clarity Voice 回复2023-12-19
Thank you so much for your kind words! We can see the extra effort that was made, and we will make sure that Louanne is recognized. Our Support team is here if you do have any additional follow up questions or needs.
J
J C · 写过 1 条评价 · 体验于 2023-12-12 ·
★★★★★
优秀的客户服务
优秀的客户服务。他非常乐于助人而且很有耐心:)
Clarity Voice 回复2023-12-13
Hi JC,
Thanks for the review and feedback! Our Support Team strives to not only resolve issues as quickly as possible, but also ensure that our customers feel fully satisfied and properly educated in the end.
We truly appreciate your business and we are always one call or email away for any of your Clarity Voice needs.
Thanks!
M
Marlene · 写过 1 条评价 · 体验于 2023-12-07 ·
★★★★★
客户支持非常专业
客户支持非常专业。 她对这个问题很了解,并在一个电话内解决了它。 我们很欣赏这项服务。
Clarity Voice 回复2023-12-08
Hi Marlene,
Thanks for the review! We strive to provide the best customer support experience possible. Quick connection with speedy resolution times are focal points for our Support Team, so I am beyond thrilled to read this review.
Thanks again!
C
Chris Lackovic · 写过 3 条评价 · 体验于 2023-11-21 ·
★★★★★
强大的技术支持
与往常一样,您的技术支持很及时且易于使用,最终解决了我的服务问题。谢谢你!
Clarity Voice 回复2023-11-22
Hi Chris,
We truly appreciate the compliments regarding our Customer Support Team. We strive to ensure that every person is taken care of as quickly and efficiently as possible.
Your feedback is always welcome and do not hesitate to contact us for any additional support.
Thank You!
Hi Thomas! Thank you so much for the feedback on your experience with Clarity Voice and for the high praise for Victoria.
Clarity Voice strives to deliver the best customer experience to each person we engage with, so I am beyond pleased to hear of your interactions with Clarity and Victoria.
Thank you again for the feedback Thomas and I will ensure Victoria is recognized for her outstanding efforts.
Take care and we are always one call/email away if you need anything.