It's great to hear that Rachele was so helpful and accommodating in assisting you with Portal training. If you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help, and thank you for sharing your feedback!
S
Sharon Lee · 写过 1 条评价 · 体验于 2023-11-03 ·
★★★★★
Clarity 确实为我们全力以赴 - Laurie & AJ
Clarity确实为我们全力以赴。感谢 AJ 和 Laurie,我很幸运能够得到他们的商务电话连接支持。他们礼貌而耐心地(非常耐心地)引导我度过了几天,我们找到了解决手机问题的方法。他们优先考虑我们的工作时间,并且了解我所涉及的各个方面。非常感谢劳里和 AJ。给你们俩很多支持。
Clarity Voice 回复2023-11-06
Thank you so much for your amazing review. We will absolutely make sure that both AJ and Laurie are recognized for their efforts in a potentially challenging situation. If anything at all comes up and you need us, do not hesitate to reach out!
I'm delighted to hear that your experience with changing authorized users was positive, and that Gina was able to help. If you run into any questions, or have additional changes, we're available by email or chat as well by phone. Thank you for sharing your feedback!
J
Jane P · 写过 1 条评价 · 体验于 2023-10-17 ·
★★★★★
支持很快
当我们通过电话时,支持快速、简单并完成了任务。谢谢你!
Clarity Voice 回复2023-10-18
Hello and thank you for the feedback! Clarity Voice strives to deliver the best customer experience possible, so any feedback is welcomed and truly appreciated.
Do not hesitate to reach out if you need any additional assistance and we appreciate your business.
Thank You!
S
South Carolina Home Care Director · 写过 4 条评价 · 体验于 2023-10-04 ·
★★★★★
出色的技术支持
Clarity Voice 回复2023-10-05
Thank you so much for taking the time to let us know! We strive to create a great experience when calling in. If you do have any questions or need additional assistance, just let us know!
T
Trisha Gordon · 写过 2 条评价 · 体验于 2023-10-04 ·
★★★★★
感谢您快速帮助重新路由...
感谢您快速帮助重新路由呼叫!
Clarity Voice 回复2023-10-05
Absolutely! We appreciate that you took the time to let us know, and we have will pass along your note to Oscar as well. Let us know if we can assist you further, or if you have any questions!
Thank you for your fantastic feedback! We're thrilled to hear about your positive experience. We will make sure that Oscar is recognized for his efforts, and if you ever need further assistance or have any questions, please don't hesitate to reach out!
We're sorry to hear about the tornado's impact on your business, but we're glad we could provide assistance getting you back up and running. It's great to hear that Oscar was able to quickly resolve the connection issues you faced, and we will make sure to give him a shoutout for his excellent support. If you have any further questions or need assistance, please don't hesitate to reach out!
We're truly sorry to hear about the frustration you're experiencing with our app. Your feedback is important to us, and we're sorry that the app's functionality hasn't met your expectations. We do see that you have an open ticket with us, and we will continue to work with you to optimize the app for your needs.
Thank you for sharing your feedback with us. We're glad to hear that you've had a positive experience with our tech support, and we sincerely apologize for any inconvenience you faced while trying to reach someone for services or equipment replacement. We are continually working to improve our processes and response times to prevent such situations in the future.
D
DJs Pizza · 写过 1 条评价 · 已认证 · 体验于 2023-08-02 ·
★★★★★
乐于助人且彻底
我们怀疑我们的互联网路由存在问题,而该技术对于解决问题的根源非常有帮助和彻底。
Clarity Voice 回复2023-08-10
We're glad to hear that Oscar was able to assist you effectively in identifying and resolving the issue with your internet routing. We appreciate you letting us know, and please do not hesitate to reach out if you have any other questions or concerns!
Thank you for your wonderful review! We're delighted to hear that Jorge could help you navigate the settings and take care of your requests promptly. Please do not hesitate to reach out if you would like any additional training or have questions!
c
customer · 写过 2 条评价 · 已认证 · 体验于 2023-08-03 ·
★★★★★
服务非常及时
Clarity Voice 回复2023-08-04
We appreciate you taking the time to give us feedback. Providing timely assistance is a top priority for us, and we're glad that Sig could take care of you. Thank you!
M
Mr Electric · 写过 9 条评价 · 已认证 · 体验于 2023-08-04 ·
★★★★★
优质的客户服务
Clarity Voice 回复2023-08-04
Thank you so much for reaching out and letting us know! We will make sure to recognize Sig for his efforts. We appreciate your feedback and the opportunity to serve you!
c
customer · 写过 2 条评价 · 已认证 · 体验于 2023-08-03 ·
★★★★★
响应速度非常快
Clarity Voice 回复2023-08-06
Thank you so much for letting us know that Oscar was able to help you quickly and efficiently. We appreciate you taking the time to let us know, and he will be recognized!
c
customer · 写过 2 条评价 · 已认证 · 体验于 2023-08-03 ·
★★★★★
票已关闭,问题不是......
票已关闭,问题未解决。如果有解决方法,我从未联系过我如何使这项工作或纠正我的问题
Clarity Voice 回复2023-08-03
We sincerely apologize for the inconvenience and frustration you experienced. This is not the level of service we aim to provide. Although there is not a current workaround for your issue, our engineering team was informed of your report, and have escalated it for investigation. When a workaround or fix for this option is available, we will be reaching out to you. We very much appreciate you taking the time to let us know, as clear communication is always our goal, and it is important for us to continue to improve in this matter.
c
customer · 写过 2 条评价 · 已认证 · 体验于 2023-08-03 ·
★★★★★
维基非常有帮助
快速响应并且非常有帮助
Clarity Voice 回复2023-08-04
Your satisfaction is our top priority, and we're here to assist you anytime you need. We will make sure to pass this compliment on to Vicki!
S
Sophia · 写过 1 条评价 · 已认证 · 体验于 2023-08-03 ·
★★★★★
所有的客户服务代表都非常…
所有的客户服务代表都非常有帮助!
Clarity Voice 回复2023-08-04
Thank you for your wonderful review! We're thrilled to hear that Nick and TJ have been very helpful to you. If you have any more questions or need further assistance, please don't hesitate to reach out.
We are so glad that Rachele was able to assist you with the web app. If you need any additional support for your employee, please let us know!
M
Michaela · 写过 1 条评价 · 已认证 · 体验于 2023-08-02 ·
★★★★★
帮助很快,沟通也很顺畅……
帮助很快,沟通也很棒!
Clarity Voice 回复2023-08-03
Thank you for your positive feedback! We are delighted to hear that AJ was able to provide quick assistance and clear communication. If you ever need further help, feel free to reach out. We're here for you!