Classic Industries

Hi Linda, We appreciate your feedback regarding reaching us and the shipping cost. We are always working to improve our customer service and shipping options. We otherwise hope you were satisfied with your part. We value your business and look forward to your next order. Karla Roman Customer Care Specialist

Hi Darrell, We appreciate you taking the time to share your experience with us. We understand your frustration regarding the backordered item and sincerely apologize for the inconvenience this has caused. Please know that we are working diligently to replenish our inventory, and once the part is back in stock, we will process and ship your order as quickly as possible. We appreciate your patience and thank you for your understanding. Karla Roman Customer Care Specialist

Hi David, We sincerely apologize for the frustration and inconvenience you've experienced regarding your backordered item and the unexpected credit card charge. The charge was for the backordered part you had been waiting on. We're pleased to let you know that the part has arrived at our facility, is being prepared for shipment, and will be on its way to you soon. You should have also received an order confirmation email with your receipt and shipping update. We would appreciate the opportunity to discuss our fulfillment process and provide you with a more positive experience. Thank you for your patience and understanding throughout this process. Karla Roman Customer Care Specialist

Hi Mike, We appreciate you sharing your feedback. If you need further assistance with the installation of your rag joint please do not hesitate and reach out to us at 1.800.854.1280 We'd be more than happy to help! We appreciate your business and hope to continue to serve your automotive needs. Karla Roman Customer Care Specialist

Hi Brent, We sincerely apologize for the inconvenience caused by the charges related to the undeliverable order. We hope our representative was able to clarify the situation and address your concerns. A full refund has been issued to your original form of payment. If there is anything further we can do to assist, please don't hesitate to contact us at 1-800-854-1280 or [email protected]. We appreciate your feedback and hope to earn your business again in the future. Karla Roman Customer Care Specialist

Hi Austin, We sincerely apologize for the damaged product and for the lack of communication you've experienced. We completely understand your frustration and are looking into this matter right away to address your concerns. We would appreciate the opportunity to speak with you directly, gather more details, and work toward a resolution. Your satisfaction is important to us, and we're committed to making this right. We appreciate your patience and understanding. Karla Roman Customer Care Specialist