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车辆与交通

Classic Industries

203 条评价

4.3203 条评价
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关于 Classic Industries

数据更新
网站
classicindustries.com
分类
车辆与交通
所在地
United States · Huntington Beach
状态
待认证
近 12 个月
203 条评价
差评回复率
92%(24/26 条)
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Classic Industries靠谱吗?

Classic Industries(classicindustries.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 203 条用户评价,属于车辆与交通分类,口碑良好。82% 的评价为 4 星及以上,10% 为 1 星;商家回复了 92% 的差评。数据最后更新于 2026-08-10。

用户怎么说

D
Dennis · 写过 3 条评价 · 已认证 · 体验于 2026-06-26 ·

所有零件均有库存

所有零件都有库存,状况良好,并且发货迅速。

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customerBarry Bryan · 写过 2 条评价 · 已认证 · 体验于 2026-06-25 ·

一切都很好

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customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-23 ·

非常感谢 很好

谢谢,干得很好。

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Dave Ernst · 写过 3 条评价 · 已认证 · 体验于 2026-06-23 ·

仅在绝对必要时才从 CP 购买

一旦到达并得到,就需要永远。我是周三 9:30 左右来的,花了一个小时只有 2 个人在柜台工作。您的匹配价格具有误导性,它应该声明制造必须相同,而不是项目相同。我想匹配汽车商店中相同商品的价格,您说不,制造商不同,但商品相同,非常具有误导性

Classic Industries 回复2026-07-24

Hi Dave, We sincerely apologize for the extended wait time you experienced during your visit. We understand your frustration and would like to get more details from your experience if you could please reach out to us at [email protected] We value your business and hope to continue to serve your automotive needs. Karla Roman Customer Care Specialist

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customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-19 ·

我希望你不必打电话

我订购的商品不是到达的商品。与之前的车型类似。我不得不打电话三遍才能解决问题。每次人们都很友善,但这只是第三次他们能够完全解决问题。主要问题是我三次都要等待 20 多分钟才能与人交谈。他们都提到他们人手短缺。起初他们应该给我发一份 RMA 并要求先将替换产品送去检查。我不得不在一周后回电,因为我从未收到 RMA。那个人立即提交了 RMA,但我从未听说过新零件正在检查/验证/发货。 又一周后我回电话,这次对方说没有任何检查请求,但解释说这不是受欢迎的产品线,很可能是同一个零件。他很快就处理了我的退款。所以总的来说,这并不是一次非常棒的体验,但他们最终确实做到了。

Classic Industries 回复2026-07-24

Hi Leslie, Thank you for taking the time to share your experience. We sincerely apologize for the incorrect part, the long hold times, and the delays you encountered. While we're glad we were able to resolve the issue with a refund, we understand your frustration and appreciate your feedback as we continue working to improve our service. We appreciate your business and hope to continue to serve your automotive needs. Karla Roman Customer Care Specialist

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Jamar · 写过 5 条评价 · 已认证 · 体验于 2026-03-14 ·

好难找零件

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David Sydow · 写过 3 条评价 · 已认证 · 体验于 2026-06-25 ·

目录很容易购买物品……

目录可以轻松购买商品,然后通过网站订购。始终提供优质的服务和零件。

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customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-26 ·

订购的方便性和…的状况

订购很方便,收到时产品状况良好 - 很好

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Rich Mordue · 写过 1 条评价 · 已认证 · 体验于 2026-06-26 ·

易于订购和产品质量

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eTC · 写过 1 条评价 · 已认证 · 体验于 2026-06-25 ·

1969 充电器发热芯

为我的 1969 年款道奇 Charger 订购了替换加热器芯。 发现管子未对准,固定芯子的支架尺寸不合适,需要大量打磨才能安装。 终于把它装好了,当我试图将(未对齐的)管子弯曲成一条直线时,一根管子突然从我手中弹出。 尝试过重新焊接,还是不行。 称为经典,当然,由于我修改了该项目,他们对我无能为力。 多年来我从 Classic 买了相当多的东西,这是第一个不好的部分。 因为我试图修复一个蹩脚的部分,所以我无法交换/退款,只是对这种特殊的体验不满意。

Classic Industries 回复2026-07-24

Hi Thomas, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced with the heater core and understand how frustrating that must have been. Your feedback is valuable we'd appreciate the opportunity to speak with you directly to learn more about your experience and see how we can further assist. We thank you for your patience and understanding during this time. Karla Roman Customer Care Specialist

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Lavalier Brown · 写过 1 条评价 · 已认证 · 体验于 2026-06-19 ·

我收到了错误的零件 8325267134

Classic Industries 回复2026-07-24

Hi Lavalier, Thank you for your feedback, we are sorry to hear the 1967-72 Pickup seat adapter did not fit as you had expected. We have not had any issues with this part before and a return has been issued with an agent. If you feel there's more we can do on our end to further assist please do not hesitate to reach out to us at 1.800.854.1280 or [email protected] We appreciate your business and hope to continue to serve your automotive needs. Karla Roman Customer Care Specialist

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Bill · 写过 2 条评价 · 已认证 · 体验于 2026-06-26 ·

零件好而且准时

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customer · 写过 4 条评价 · 已认证 · 体验于 2026-06-26 ·

你们所做的一切都很棒

你们所做的一切都很棒。如果我有什么意见的话,那就是稍微快点拿起电话。有时我必须等待太长时间才能下订单。

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ronald stahr · 写过 5 条评价 · 已认证 · 体验于 2026-06-24 ·

我似乎总能找到一个人……

我似乎总是找一些知识渊博的人,这有很大帮助

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Allen Rule · 写过 4 条评价 · 已认证 · 体验于 2026-06-23 ·

经典总是帮助我找到……

Classic 总是帮助我为我的任何项目找到正确的部件!

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Tommy Tatum · 写过 1 条评价 · 已认证 · 体验于 2026-06-24 ·

得到了我需要的东西

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Jesus · 写过 1 条评价 · 已认证 · 体验于 2026-06-24 ·

我的燃油发送装置命令不起作用……

我订购的燃油发送装置与我的燃油系统上的踏板不符长话短说,我的日常司机客户服务说可能都是一样的,将其退回,不得不等待 10 天才能退款

Classic Industries 回复2026-07-23

Hi Jesus, Thank you for taking the time to share your experience with the fuel sending unit. We understand how frustrating it can be when a part doesn't fit as expected, especially when it's for a daily driver. We also apologize for the delay in your refund being reflected on your account. Your feedback is important to us, and we are reviewing both the fitment concerns and our processes to help prevent similar situations in the future. If there is anything more we can do to assist, please don't hesitate to contact us at 1-800-854-1280. We're happy to help in any way we can. We appreciate your business and hope to continue to serve your automotive needs. Karla Roman Customer Care Specialist

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customer · 写过 2 条评价 · 已认证 · 体验于 2026-06-25 ·

最后一个订单有延期交货部分......

最后一个订单有延期交货部分,直到我提交订单时我才意识到。我假设当所有部件都可用时,整个订单都会发货,但现在我要支付双倍运费、进口费和换货费。当我收到这份订单时,我的 frt 刹车蹄将超过 200 美元。也许您应该为客户提供一个运输订单的选择,而不是仅仅因为我们支付运费而直接敲定订单?

Classic Industries 回复2026-07-23

Hi Brian, We appreciate you bringing this to our attention and sincerely apologize for the separate shipments and fees caused by the backordered item. We understand how frustrating that must have been. Your feedback is helping us improve our ordering process to provide greater transparency and a better customer experience. As a token of our appreciation for your business, we've issued a store credit to your account for use on a future order, with no expiration date. We value your business and hope to continue to serve your automotive needs. Karla Roman Customer Care Specialist

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customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-25 ·

挑战者

快速交货和正确的零件

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Dean Moyer · 写过 2 条评价 · 已认证 · 体验于 2026-06-25 ·

当我打电话询问问题时,有……

当我打电话询问问题时,没有任何问题,他们解决了问题。