Hello,
We appreciate you bringing this to our attention. We understand your concern about your email being on an unfamiliar account. We will remove this promptly. We apologize for the inconvenience.
We appreciate your patience and understanding.
Karla Roman
Customer Care Specialist
Hi Bob,
Thank you for sharing your experience with us. We sincerely apologize for the long wait and understand how frustrating it was. If you would like, you can always call in your order for Will Call and we can call you when it's ready for pickup rather than waiting. As far as the 5th gen Camaro catalog, we were sad to see it go but it doesn't mean we can't always bring it back.
We appreciate your business and hope to continue to serve your automotive needs.
Karla Roman
Customer Care Specialist
Hi Anthony,
We sincerely apologize that your mirror arrived damaged and for the difficulty you experienced reaching our Customer Service team. We understand how frustrating this must have been and appreciate you bringing it to our attention. We would like to take care of this for you and we will get in contact with you shortly.
We appreciate your patience and understanding.
Karla Roman
Customer Care Specialist
Hi Steve,
Thank you for your feedback. We understand your concerns about shipping costs and the price difference compared to other platforms. We appreciate you bringing this to our attention and are continually evaluating our shipping options to provide the best value possible.
We appreciate your business and hope to continue to serve your automotive needs,
Karla Roman
Customer Care Specialist
Hi Ray,
We appreciate your feedback on the battery tray for your 1967 Firebird. We understand your concern regarding the shipping cost, we are always working to optimize our shipping processes and pricing. If there is more we can do to better assist please do not hesitate to reach out to [email protected]
We value your business and look forward to your next order.
Karla Roman
Customer Care Specialist
Hi Larry,
We sincerely apologize for the frustrating experience you've had with your windshield deliveries. We understand how disappointing and inconvenient this has been. Please give us the opportunity to get in contact with you to better assist.
We appreciate your patience and understanding.
Karla Roman
Customer Care Specialist