Hi Victor,
We're so glad we could resolve the issue with your dash pad and that the replacement arrived in perfect condition. We truly appreciate you acknowledging our efforts to listen and make things right. Thank you for your positive feedback!
We value your business and hope to continue to serve your automotive needs.
Karla Roman
Customer Care Specialist
Hi Mike,
We sincerely apologize for the extended wait. We're actively reviewing our showroom processing times to improve the pickup experience. If you prefer, you can also place your order by phone for Will Call, and we'll give you a call as soon as it's ready for pickup. If you feel there is more we can do to assist or provide a better experience please let us know at [email protected]
We value your business and hope to continue to serve your automotive needs.
Karla Roman
Customer Care Specialist
Hi Eduardo,
Thank you for your feedback regarding our customer service. We appreciate you taking the time to share your experience, and we're always working to improve. If you'd like to provide any additional details, please feel free to email us at [email protected].
We value your business and hope to continue to serve your automotive needs.
Karla Roman
Customer Care Specialist
与 Peter W. 一起工作是一次非常好的经历。他知识渊博，知道他的产品有疑问，他确实寻求技术人员的帮助来帮助解决一些问题。彼得的表现超出了我的预期。然而，我遇到的唯一挑战是当我收到盘式制动器转换套件时，它缺少一个主要部件，该部件虽小但无法将制动线连接到后制动器上的编织线。彼得确实联系了里克·刘易斯，他随后加快了运输速度，将物品寄出，因为我在太平洋中部的欧胡岛，请您慈悲地完成我的项目，现在我遇到了动力转向转换套件的问题。如果您在套件中添加其他需要考虑的物品（例如可能需要碎布接头或万向接头），将会很有帮助。彼得的知识共享了这些信息。然后他把我送到另一位技术人员那里。不幸的是，谁发出了零件，但它与我的车辆不符，我不得不拦截交货以将其退回给发件人。然而，由于彼得，我的整体体验是四星。我确实向其他正在修复老式车辆的人分享有关行业经典零件的信息。感谢您的帮助。我仍在等待轮辋的缺货，希望能在八月底之前收到。
Classic Industries 回复2026-07-28
Hi Kathleen,
Thank you for taking the time to share your feedback. We're glad to hear about your positive experience with Peter and we sincerely apologize for the fitment issues you encountered. Your feedback is helping us improve our kits and product information. We truly appreciate your patience with your backordered rims, your continued support and recommendation of Classic Industries.
We value your business and hope to continue to serve your automotive needs.
Karla Roman
Customer Care Specialist
Hi Mike,
We are very concerned to hear about your experience with our sales team. Customer satisfaction is our utmost priority here at Classic and we are taking your feedback seriously and will address these issues internally to improve our service.
We appreciate your patience and understanding.
Karla Roman
Customer Care Specialist
