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车辆与交通

Classic Industries

203 条评价

4.3203 条评价
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关于 Classic Industries

数据更新
网站
classicindustries.com
分类
车辆与交通
所在地
United States · Huntington Beach
状态
待认证
近 12 个月
203 条评价
差评回复率
92%(24/26 条)
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Classic Industries靠谱吗?

Classic Industries(classicindustries.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 203 条用户评价,属于车辆与交通分类,口碑良好。82% 的评价为 4 星及以上,10% 为 1 星;商家回复了 92% 的差评。数据最后更新于 2026-08-10。

用户怎么说

R
RJ · 写过 2 条评价 · 已认证 · 体验于 2026-06-25 ·

零件及时交付

零件及时交付。客户服务接听电话并帮助解决订购和运输问题。对我的 1979 Z28 相机订购零件非常满意。

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-27 ·

到处都有良好的客户服务

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Peter Romeo · 写过 5 条评价 · 已认证 · 体验于 2026-06-28 ·

最高品质

相关、优质的修复产品和合理的价格使 Classic Industries 成为我的 GTX 产品的唯一来源。

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Bjorn Vandug · 写过 6 条评价 · 已认证 · 体验于 2026-03-18 ·

始终是零件的重要来源。

S
Stephen Massey · 写过 2 条评价 · 已认证 · 体验于 2026-06-26 ·

他们有小野马零件您需要的零件

他们有您需要的零件。小零件的运费通常比零件的运费要高,但为了尽快收到是值得的。

M
Mark T. · 写过 2 条评价 · 已认证 · 体验于 2026-06-23 ·

很棒的产品

很棒的产品。优质服务

C
CL · 写过 3 条评价 · 体验于 2026-07-24 ·

出色的运输和快速的流程......

出色的运输和快速的接收订购物品的流程。向经典工业致敬,谢谢!

P
PMH · 写过 1 条评价 · 体验于 2026-07-24 ·

非常失望,再也不会使用这家公司了!

I called two days ago and got a woman that had no idea what she was doing and couldn't help me at all with ordering some interior plastic for my Camaro. I then hung up with her and tried to order it myself and this company offered free shipping for orders over $300 as well as a 20% discount for new customers.当我订购商品并进入付款部分时,他们的网站表示他们无法处理我信用卡中的信息。所以我挂了电话,今天又尝试了一下,现在免费送货部分已经结束了。我打了电话,一位代表告诉我,免费送货部分于昨晚午夜结束。 I told him it wasn't my fault that their company couldn't process my credit card information and they should honor it, he said there was nothing he could do.所以这里显然是诱饵和切换操作。我继续使用他们的竞争对手之一订购了 700 美元的零件。 Classic Industries 损失了价值 700 美元的零件,而运费本应免费,运费为 140 美元。我永远不会再使用它们!

Classic Industries 回复2026-07-27

Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered, we understand how frustrating that must have been. If you could please email us at [email protected] we'd like to get in contact with you to gather more details and to further assist. We appreciate your time and understanding. Karla Roman Customer Care Specialist

J
James Moody · 写过 1 条评价 · 已认证 · 体验于 2026-06-26 ·

沟通很棒

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customer plym · 写过 1 条评价 · 已认证 · 体验于 2026-06-25 ·

良好的品质和服务

R
Ron · 写过 1 条评价 · 已认证 · 体验于 2026-06-26 ·

很棒的服务

很棒的服务。良好的价格和优质的产品

L
Louis Baileycustomer · 写过 1 条评价 · 已认证 · 体验于 2026-06-16 ·

一切都很完美非常非常高兴

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customerJeff · 写过 1 条评价 · 已认证 · 体验于 2026-06-25 ·

大量购买和回头客

我最近购买了 3 辆野马 Coupe 到 Fastback 的转换套件和其他一些物品,总价值超过 15,000 美元。 当我拿起它们时,其中一个框架有轻微损坏。 由于我等了六个月才收到,所以我接受了。 如果能得到几美元的损坏就好了,因为我稍后必须修复它。

Classic Industries 回复2026-07-30

Hi Jeff, Thank you for sharing your experience. We're sorry to hear one of the conversion kit frames was picked up with damage, especially after such a long wait. We understand how frustrating that must have been. Please contact us at 1-800-854-1280 or send photos to [email protected] so we can review the issue and see how we can best assist you. We value your business and hope to continue to serve your automotive needs, Karla Roman Customer Care Specialist

J
Jutta Simmons · 写过 3 条评价 · 已认证 · 体验于 2026-06-26 ·

对订购过程非常满意。

关于订单(一开始缺货)的沟通非常顺利。 收到订单后我非常高兴。 产品(收音机)与描述的一样,包装完好,运行良好。

J
John Turner · 写过 4 条评价 · 已认证 · 体验于 2026-06-27 ·

沟通是任何成功的关键……

沟通是任何成功企业的关键。接听电话! Like the products but could improve in those areas.

Classic Industries 回复2026-07-27

Hi John, Thank you for your feedback regarding our communication. We understand how important timely assistance is and sincerely apologize for the delays you experienced. Please know that our team is actively working to answer incoming calls as quickly as possible and improve our response times. If you feel there is more we can do to better assist please don't hesitate to reach out to us at [email protected] We appreciate your business and hope to continue to serve your automotive needs. Karla Roman Customer Care Specialist

L
Lee · 写过 2 条评价 · 已认证 · 体验于 2026-06-27 ·

网站易于浏览

网站易于浏览,运输价格和质量始终是一流的!

至少等待 30 分钟...

当我尝试通过电话下订单时,我的经历是至少等待 30 分钟。需要多次致电才能确定我的零件是否确实可用或是否会延期交货。这似乎是不可避免的。销售人员在有效沟通方面并没有过度帮助或特别有效。我打了好几个电话,等待时间都很长。每个人都有不同的人。 如果我能在其他地方找到零件,我可能会在其他地方购买。

Classic Industries 回复2026-07-27

Hi Scott, We sincerely apologize for the frustrating experience you had with our phone service and the difficulty confirming part availability. We understand how valuable your time is and regret the long wait times. We'd appreciate the opportunity to speak with you directly, to better understand your concerns, and provide the level of service you deserve. We appreciate your patience and understanding. Karla Roman Customer Care Specialist

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Wayne Beard · 写过 4 条评价 · 已认证 · 体验于 2026-06-25 ·

你有我需要的零件,而且......

你们以合理的价格提供了我需要的零件。

F
Frank White · 写过 2 条评价 · 已认证 · 体验于 2026-06-26 ·

还在等待回单…

仍在等待背面订购的内部侧板。

Classic Industries 回复2026-07-24

Hi Frank, We understand your frustration regarding the back-ordered panels. We are actively working with the manufacturer to fulfill all pending orders as quickly as possible. You are always welcomed to reach out to us to set up an ETA request to get a proper time frame. We appreciate your business and hope to continue to serve your automotive needs. Karla Roman Customer Care Specialist

D
Dan · 写过 4 条评价 · 已认证 · 体验于 2026-06-26 ·

你们是我常去的公司

你们是我为客户做的所有修复项目的首选公司。我们生产各种各样的车辆,您总能获得优质零件以保证它们在路上行驶! 继续做好工作。