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爱好与工艺品

Classy Leather Bags

66 条评价

3.066 条评价
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关于 Classy Leather Bags

数据更新
网站
classyleatherbags.com
分类
爱好与工艺品
所在地
United States · West Haven
状态
待认证
近 12 个月
66 条评价
差评回复率
84%(26/31 条)
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Classy Leather Bags靠谱吗?

Classy Leather Bags(classyleatherbags.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 66 条用户评价,属于爱好与工艺品分类,口碑一般。评价两极分化:44% 给出 4 星及以上,同时 39% 打了 1 星;商家回复了 84% 的差评。数据最后更新于 2026-08-10。

用户怎么说

M
M P · 写过 1 条评价 · 体验于 2026-03-25 ·

糟糕的客户服务!

和其他几条评论一样,我还订购了附带免费洗漱包的包作为礼物,但已经晚了!他们确实说 6 到 8 个工作日,但事实并非如此。我也联系了他们,被告知肯定已经在路上了,但事实也并非如此。我们终于收到了包,但里面没有洗漱包。我已经多次联系他们,他们告诉我,它肯定是一起发送的。但是,它不在那里,他们拒绝相信我。由于某些原因,他们只能在晚上回复。从来没有人可以说话。聊天也不起作用。我很失望!这浪费了我很多时间来跟进这个问题。然后真正拿到包里,发现里面没有什么东西。更糟糕的是!他们的客户服务很糟糕!不要从他们那里购买!

Classy Leather Bags 回复2026-04-04

We’re really sorry to hear about your experience—that’s certainly not what we want for our customers. We apologize for the delay, the missing item, and the frustration caused. Please reach out to our support team again, and we’ll make sure this is checked thoroughly and resolved for you as soon as possible.

B
Barbara customer · 写过 4 条评价 · 体验于 2026-03-19 ·

这是一次美妙的经历……

购买我漂亮的周末包是一次美妙的经历。这款周末包品质优良,我喜欢它。我强烈推荐 Classy Leather 包袋,因为他们与客户沟通良好,如果购买出现问题,他们会立即处理。我计划从这家公司购买更多皮包。芭芭拉

Classy Leather Bags 回复2026-04-04

Thank you so much, Barbara, for your wonderful feedback! We’re truly happy to hear that you loved your weekender bag and had a great experience with us. Your kind words and recommendation mean a lot—we look forward to serving you again! 😊

R
Rob KOCH · 写过 2 条评价 · 已认证 · 体验于 2026-02-22 ·

到现在还没收到我的包。

Classy Leather Bags 回复2026-03-19

We’re really sorry for the delay. Please allow us some time to check the status of your order—we’ll get back to you shortly with an update. You can also reach out to our support team for further assistance.

A
AC · 写过 4 条评价 · 体验于 2026-03-18 ·

首次购买

我收到了 Classy Leather Bags 的第一份订单,它超出了我的预期。质量非常好。个性化使其完美。

Classy Leather Bags 回复2026-03-20

Thank you so much for your wonderful feedback! We’re thrilled to hear that your order exceeded expectations and that you loved the quality and personalization. Your support truly means a lot to us! 😊

L
Leon Viljoen · 写过 5 条评价 · 体验于 2026-03-17 ·

推卸责任——失望

我收到了追踪号码,但状态没有改变。他们说 6 - 8 个工作日送达,但 8 个工作日后状态没有变化。联系Classy Leather后,他们说是快递公司,但联系DHL时,却告知包裹尚未移交。对此非常失望。

Classy Leather Bags 回复2026-03-19

We’re really sorry for the confusion and delay—that’s not the experience we want you to have. It seems there may be a delay in the handover to the courier, and we understand how frustrating that is. Please reach out to our support team, and we’ll check this on priority and share a clear update with you.

E
Eric Kapoor · 写过 1 条评价 · 体验于 2026-03-05 ·

完全扯掉!

包包的质量完全是垃圾。它只值20美元左右

Classy Leather Bags 回复2026-03-19

We’re sorry to hear this didn’t meet your expectations. Our bags are made from genuine leather and crafted with care, but we understand preferences can vary. Please reach out to our support team—we’d be happy to make this right for you.

l
lora gilliland · 写过 1 条评价 · 已认证 · 体验于 2026-02-22 ·

我从来没有拿到我的包

Classy Leather Bags 回复2026-03-19

Hi, as per the tracking details, the package shows as delivered. We kindly request you to please check around your delivery location (with family members, neighbors, or your building/security) in case someone received it on your behalf. If you’re still unable to locate it, please reach out to us and we’ll be happy to assist further.

K
KIMBERLY VERDI · 写过 1 条评价 · 体验于 2026-02-11 ·

买家当心!

包包质量还可以;坚硬的皮革。我于 2025 年 11 月购买了包,并于 2026 年 2 月收到联邦快递的关税/税款账单。我给 Classy Leather Bags 发送了电子邮件,被告知联邦快递的费用由我负责。网站明确表示美国客户800美元以下不承担责任;这当然是购买的。我看到另一位买家也提出了同样的投诉,该公司表示他们将努力提高透明度。在此期间做正确的事怎么样?买家当心!

Classy Leather Bags 回复2026-03-19

We’re really sorry for the experience you’ve had—that’s not what we want for our customers. Please reach out to our support team and we’ll be happy to assist you and make this right.

C
Clarissa · 写过 1 条评价 · 体验于 2026-01-10 ·

优雅的皮包很阴暗!

我对优雅皮包的体验令人失望。 结账过程显示免费送货,但交货后,联邦快递向我收取了 20.22 美元的进口关税。这笔额外费用在付款前并未明确列示为总价的一部分。 客户服务部门表示,关税是客户的责任,退货只能获得商店积分。我无法按照原来的付款方式获得退款。 我尝试多次跟进,但没有收到进一步的回复。 考虑到意外的费用和有限的回报灵活性,我鼓励潜在买家在订购前仔细查看公司的政策。

Classy Leather Bags 回复2026-03-19

We’re really sorry for the experience you’ve had—that’s not what we want for our customers. Please reach out to our support team and we’ll be happy to assist you and make this right.

T
Ted Stripling · 写过 3 条评价 · 已认证 · 体验于 2026-02-22 ·

我还没有收到我的包,据...

我还没有收到我的包,根据追踪,联邦快递还没有收到 Evan。我需要取消订单吗

Classy Leather Bags 回复2026-03-19

We sincerely apologize for the delay and the lack of updates—that’s not the experience we aim to provide. Your package is currently in transit and should reach you soon. If you need any further assistance, please feel free to reach out to our support team.

R
Ray Wood · 写过 24 条评价 · 已认证 · 体验于 2026-02-22 ·

交货速度非常慢,没有任何迹象表明...

交货速度非常慢,没有发货指示,没有跟踪信息,没有回复交货信息请求。

Classy Leather Bags 回复2026-03-19

We sincerely apologize for the delay and the lack of updates—that’s not the experience we aim to provide. Your package is currently in transit and should reach you soon. If you need any further assistance, please feel free to reach out to our support team.

S
Shad · 写过 3 条评价 · 已认证 · 体验于 2026-02-22 ·

无法写评论……

无法对尚未到达的东西进行评论。应该像昨天一样在这里,但还没到。

Classy Leather Bags 回复2026-03-06

Hello, Sorry for the inconvenience. Kindly reach out to [email protected]

R
Ray Cotter · 写过 1 条评价 · 已认证 · 体验于 2026-02-22 ·

购买的产品非常出色

购买的产品非常出色!追踪效果很好。快乐的顾客!

Classy Leather Bags 回复2026-03-19

Thank you so much for your kind feedback! We’re really glad to hear you’re happy with the product and tracking experience. Your support means a lot to us! 😊

D
Danny Underwood · 写过 1 条评价 · 已认证 · 体验于 2026-02-22 ·

我订购并支付了我的 21 英寸包的费用……

我于 2 月 22 日订购并付款了 21 英寸的包,但我仍然没有收到。我没有收到任何关于它何时到来的更新。

Classy Leather Bags 回复2026-03-19

Hi, as per the tracking details, the package shows as delivered. We kindly request you to please check around your delivery location (with family members, neighbors, or your building/security) in case someone received it on your behalf. If you’re still unable to locate it, please reach out to us and we’ll be happy to assist further.

R
Rony Ordonez · 写过 1 条评价 · 已认证 · 体验于 2026-03-01 ·

优质的产品和服务!!

优质的产品,购买方便又安全!

Classy Leather Bags 回复2026-03-19

Thank you so much for your kind words! We’re really glad to hear you had a smooth and satisfying experience. Your support means a lot to us! 😊

L
Lee Daniel · 写过 1 条评价 · 体验于 2026-02-25 ·

我刚刚了解到关于……的职责

我刚刚知道十月份我回来的进口包的关税。这很糟糕,但是 Classy Leather Bags 公司把我的信息卖给了诈骗者,现在我每天都会接到几十个诈骗者的电话。 买家在下单时要注意这一点。

Classy Leather Bags 回复2026-03-19

We’re really sorry to hear about your experience—this is certainly not something we take lightly. Please be assured that we do not share or sell customer information. We sincerely apologize for any inconvenience caused and request you to reach out to our support team so we can assist you further and address your concerns.

J
James Mitchell · 写过 2 条评价 · 体验于 2026-02-25 ·

优雅的皮包吉他“盒”不好

Classy Leather Bags 吉他“盒”为乐器提供最低级别的保护。 “箱子”这个词并不合适,因为这是一个吉他“包”。 如果乐器不会离开您的家,那么这个包可以作为装饰性储物袋。 另外,购买两个月后,我的信用卡收到了该商品的关税费用。 避免!

Classy Leather Bags 回复2026-03-19

We’re really sorry to hear that the product didn’t meet your expectations. Your feedback is important to us, and we truly regret any disappointment caused. Please reach out to our support team—we’d be happy to assist you and make this right.

G
Garren Giles · 写过 1 条评价 · 体验于 2026-02-03 ·

我购买了 Denver Slim 笔记本电脑...

我购买了 Denver Slim 笔记本电脑公文包,但不到 1 个月,连接带就断了。 我就破碎的事情与公司联系,有一次我发送了破碎的照片,蟋蟀,没有回复。 21天过去了,我仍然没有收到他们的回复,也没有任何解决方案。 对他们的服务和表带的做工非常失望。 不会再从这家公司购买。

Classy Leather Bags 回复2026-03-19

We’re really sorry to hear about your experience—that’s certainly not the level of quality or service we aim to provide. We apologize for the delay in response and the inconvenience caused. Please reach out to our support team again, and we’ll make sure this is addressed on priority and resolved for you.

T
T Thompson · 写过 1 条评价 · 体验于 2026-02-19 ·

请注意海关费用(关税)!

请注意海关费用(关税)! 皮包很一般。 然而,订购后 3 个月,我收到联邦快递寄来的 10.30 美元关税账单。 应该在他们的网站上注明这些费用是可能的,以便客户可以预见。

H
Hani · 写过 12 条评价 · 已认证 · 体验于 2025-12-25 ·

我期待着比这更好的……

我期待比这个质量更好的, 你的品质需要在细节上提升