所有电力供应商都提供...
所有电力供应商都提供介绍性价格，当需要续订时，似乎都不愿意与现有客户合作。不幸的是，虽然我喜欢 Clean Choice，但我的选择非常有限，所以对我来说切换并离开 Clean Choice 更有意义。客户服务代表很糟糕，居高临下，我挂了电话，太糟糕了。
Hello, thank you for reaching out, and thank you so much for the time in which you supported 100% clean, pollution-free energy as a customer. We understand that pricing is important, and we appreciate your feedback. We are working to add new CleanChoice Energy solar farms to the grid to drive down our prices and generate more pollution-free electricity. Looking at our records, it appears that you signed up with a promotional discounted fixed rate. However, the price of electricity increased significantly during the time you were a customer, so our Customer Experience Specialist was not able to offer you a better rate when you called. We did review the interaction, and we agree that the Specialist could have done better on the call. We will retrain the Specialist so that we can provide better experiences in the future. If there is anything else we can assist with, please reach out to us by calling 1-800-218-0113 (Monday through Friday, 8am to 7pm ET) or by emailing us at [email protected]. Thank you so much again for the time in which you supported 100% clean energy. We appreciate the positive impact you made as a CleanChoice customer.