Do not use Clean Choice company
Do not use this company. They use fraudulent practice.The salesperson in person signed me up with fraudulent practice. Said if I signed with them they would lower my internet bill. Never happened. End of story.
About CleanChoice Energy
Data updated- Website
- cleanchoiceenergy.com
- Category
- Utilities
- Location
- United States · Washington, DC
- Status
- Unclaimed
- Last 12 months
- 64 reviews
- Replies to negative
- 62% (8/13)
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Is CleanChoice Energy legit?
CleanChoice Energy (cleanchoiceenergy.com) has a 4.0 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Utilities and its reputation is good. 73% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 62% of negative reviews. Last updated 2026-08-10.
What people say
Extremely expensive, Cancellation doesn't stick
Price has gone through the roof, and CleanChoice does not provide an easy way to cancel. This would be bad enough, except I originally cancelled my plan with CleanChoice something like a year ago and somehow at some point they ended up back as my supplier. I don't know how.
Reply from CleanChoice Energy2026-07-16
Hi Hex, thank you for reaching out. We’d like to look into this further to assist you. In order to look up your account, we’ll need your account information, including your full name and service address. Please reach out to our Customer Care team by calling us at 1-800-218-0113 (Monday through Friday, 8am to 7pm ET) or by emailing us at [email protected], and we would be happy to assist you. Thank you.
Love this company
Love this company, never have issues and really enjoy the clean energy!
Reply from CleanChoice Energy2026-07-15
Hi Monica, thank you so much for taking the time to leave us a review and for sharing those kind words. We are thrilled to hear that you've had a great experience so far as a CleanChoice customer. Thank you so much for supporting 100% clean, pollution-free energy!
I haven't had it very long to be rating…
I haven't had it very long to be rating it yet but so far pretty good.
Reply from CleanChoice Energy2026-07-10
We're so glad to hear it, Robert! Thank you so much for taking the time to leave us a review, and thank you so much for supporting 100% clean energy!
Great price and love that we are helping the environment…
Great price and love that we are helping the environment
Reply from CleanChoice Energy2026-07-08
Hi Nancy, thank you so much for taking the time to leave us a review. We're so happy to hear that you've been satisfied with your experience so far and that you share our love for the environment. Thank you for making a difference by supporting 100% clean, pollution-free energy! 💚
They walked me through the process step…
They walked me through the process step by step, explained my options for saving, and gave me a clear explanation of how I can save on my electric bill.
Reply from CleanChoice Energy2026-07-10
Hi Danial, thank you so much for the kind words. We are thrilled to hear that you're having a great experience as a CleanChoice customer and that you've received great support from our incredible Customer Care team. Thank you for supporting 100% clean, pollution-free energy!
Clean Choice is just what it’s name implies.
I’m glad that Clean Choice uses strictly renewable energy, helping me lessen my carbon footprint.
Reply from CleanChoice Energy2026-07-08
Hi, thank you so much for taking the time to leave us a review. We are thrilled to hear that you're enjoying your experience as a CleanChoice customer, and we're happy to hear that you share our commitment to a cleaner environment. Thank you for supporting 100% clean, pollution-free energy! 💚
They are who they say they are!
I have had no issues with CleanChoice Energy. My bill has been extremely reasonable and I'm loving the rewards!!
Reply from CleanChoice Energy2026-07-08
Thank you so much for taking the time to leave us a review, Patrice! We're so happy to hear that you're enjoying our CleanChoice Rewards program. Thank you for supporting 100% clean, pollution-free energy!
The transition to Clear Choice was easy…
The transition to Clear Choice was easy and seamless and I save $ every month vs what i would have had to pay to PSE&G
Reply from CleanChoice Energy2026-07-08
Hi Frank, thank you so much for taking the time to leave us a review. We're so happy to hear that you've had a great experience so far! Thank you for supporting 100% clean, pollution-free energy!
good service
I'm saving a little bit is there anything you can offer to lower it a bit more? my husband and I are both retired. we keep the AC at 78 and off at night, What else can we do?
Reply from CleanChoice Energy2026-07-08
Hi Fabiola, thank you so much for taking the time to leave us a review! We're glad to hear that you're saving on your electricity service. We understand that keeping energy costs down is important. We share energy-saving tips on our website and in our customer emails to help customers reduce their energy usage. Check out this blog post for tips on how you can save energy during the summer, and keep an eye out for more tips on our website and in our emails! https://cleanchoiceenergy.com/news/save-energy-during-summer If you have questions about your account, our Customer Care team would be happy to assist you. You can reach us by calling 1-800-218-0113 (Monday through Friday, 8am to 7pm ET) or by emailing us at [email protected]. Thank you so much for supporting 100% clean, pollution-free electricity! We’re grateful for the positive impact that you’re making on our environment!
Extremely helpful for consumers to make the right clean choice
CleanChoice Energy gives us choices to select cleaner energy sources. Customer Services have always been very gracious, kind and very positive in welcoming me and any and all questions I may have. I feel valued and respected and know that I am helping keep this Earth clean. My monthly bill has been much less which is another great incentive
Reply from CleanChoice Energy2026-07-08
Hi Karen, thank you so much for taking the time to leave us a review and for sharing those kind words. We are thrilled to hear that you're having a great experience as a CleanChoice customer and that you've received great support from our incredible Customer Care team. We're also so glad to hear that you share our commitment to a cleaner environment. Thank you for supporting 100% clean, pollution-free energy! 💚
On a daily basis from a user…
On a daily basis from a user perspective, electrons are electrons. We use them and we don’t think about them. They pass through our devices and go on to someone else’s. It’s only when it’s time for selection of a provider of electrons to be added to the grid that we start to think about it. For the past decade or more I shop for renewable energy only. And this year Clean Choice was the best choice. With any luck it will be again next year. Zero complaints, zero issues. Again, the electron passes through and we hardly notice it. I encourage everyone to check that renewable box next time they choose a provider. And certainly give Clean Choice a looksee.
Reply from CleanChoice Energy2026-07-08
Hi, thank you so much for the kind words. We are thrilled to hear that you've had a great experience as a CleanChoice customer, and we're happy to hear that you share our commitment to renewable energy. Thank you for making a difference by supporting 100% clean, pollution-free energy! 💚
I moved due to nysec screwing up the…
I moved due to nysec screwing up the address and charging me for a place I wasn't living now I use sherburne electric
Reply from CleanChoice Energy2026-07-08
Hi David, thank you for taking the time to reach out. We're sorry to hear about your experience. As your third-party electricity supplier, we rely on account information provided by your utility, and we understand how frustrating address or billing issues can be. We apologize for the inconvenience you experienced. If you have questions about your account, our Customer Care team would be happy to assist you. You can reach us by calling 1-800-218-0113 (Monday through Friday, 8am to 7pm ET) or by emailing us at [email protected]. Thank you for the time during which you supported 100% clean, pollution-free electricity. We’re grateful for the positive impact that you made on our environment.
All is good with the electricity side…
All is good with the electricity side of things. Your website however is a joke since it never registers my clicks to the free giveaways. Don't know what the point of having them is, when they never accept my clicks
Reply from CleanChoice Energy2026-07-08
Hi Michael, thank you so much for taking the time to leave us a review! We appreciate you sharing your feedback. We're glad to hear you've had a positive experience with your electricity service. We apologize for the confusion regarding our rewards offerings. Eligible customers can participate in the CleanChoice Rewards program, which includes savings, special offers, and monthly giveaways. Giveaway winners are selected at random, and entries are earned using points deposited monthly. If you're experiencing issues accessing your Rewards account or believe something isn't working as expected, our Customer Care team would be happy to look into it for you. You can reach us by calling 1-800-218-0113 (Monday through Friday, 8am to 7pm ET) or by emailing us at [email protected]. Thank you so much for supporting 100% clean, pollution-free electricity! We’re grateful for the positive impact that you’re making on our environment!
I’m very satisfied
I’m very satisfied. My rating is low that’s the best part I just hope rates don’t do up on me. Thank u so much love ❤️ having clean choice energy
Reply from CleanChoice Energy2026-07-08
Hi Elsie, thank you so much for taking the time to leave us a review. We're so happy to hear that you've had a great experience so far! Thank you for supporting 100% clean, pollution-free energy!
Healing Planet Earth
I could have found a cheaper price but I'd rather do business with a caring company that shares my values. I enjoy their emails about planting trees and cleaning beaches. 100% Clean, green and renewable. (wind - solar). They will make the world a better place and I'm glad to be a small part of that.
Reply from CleanChoice Energy2026-07-08
Hi Belle, thank you so much for taking the time to leave us a review and for sharing those kind words. We're so happy to hear that you've been satisfied with your experience so far and that you share our love for the environment. Thank you for making a difference by supporting 100% clean, pollution-free energy! 💚
Price us amazing me using a/c this…
Price is amazing me using a/c this summer prices are still low
Reply from CleanChoice Energy2026-07-08
Hi Juanita, thank you so much for taking the time to leave us a review. We are so glad to hear that you've had a great experience so far as a CleanChoice customer. Thank you so much for supporting 100% clean, pollution-free energy!
Great rates
So far, so good. Glad to be paying BELOW ConEd's brown-energy rate, for ClearChoice's 100% renewable energy, until 2028!
Reply from CleanChoice Energy2026-07-08
We're so glad to hear it, Dean! Thank you so much for taking the time to leave us a review, and thank you so much for supporting 100% clean energy! We're happy to hear that you've had a great experience so far, and we appreciate your support as a customer.
What made my experience great was very…
What made my experience great was very easy to signup. Excellent pricing and the hassle free service makes life's schedule much better to navigate with the auto-pay option. Glad I signed up!
Reply from CleanChoice Energy2026-07-08
Hi Sharon, thank you so much for taking the time to leave us a review. We are so glad to hear that you've had a great experience so far as a CleanChoice customer. Thank you so much for supporting 100% clean, pollution-free energy!
The transition went very smoothly and…
The transition went very smoothly and timely (less than 2 weeks).
Reply from CleanChoice Energy2026-07-08
Hi Nancy, thank you so much for taking the time to leave us a review. We're so glad to hear that you've had a great experience so far as a CleanChoice customer and that you had a seamless transition to clean electricity. Thank you so much for supporting 100% renewable energy!