ClearCardio™️

Hi Kelly, We are genuinely sorry to hear you feel this way and appreciate you taking the time to share your experience. A few important clarifications for anyone reading: Transparency about pricing and what is included The ClearCardio program fee you mentioned covers: Personalized concierge cardiology support for 6 months. This includes more than 7 appointments with our team and full admin support. The advanced CCTA scan, labwork and AI analysis Dr. Osborne’s detailed review and personalized prevention plan Six months of clinical follow up, medication optimization, and support Travel costs and any external facilities’ fees (including future lab work or additional imaging ordered outside the initial protocol) are not included in the program fee, and this is outlined in our intake and consent process and patient agreements, which patients sign before starting your journey with us. Imaging experience and bruising The CCTA itself is performed by an independent hospital facility, not by ClearCardio staff. We are sorry you experienced bruising from the IV contrast; that is not the standard we want for any of our patients. While we don’t control the hospital’s staff or procedures, we do take this kind of feedback seriously and share it with the facility so they can review and improve. Follow‑up testing and care Your six months of follow up with our team did include ongoing medication management, Zoom visits, and access to our clinical staff for questions and guidance. Additional imaging or lab work beyond the initial program scope is ordered when medically appropriate, but those tests are billed by the labs or facilities themselves, not by ClearCardio, which is why they are not included in the original fee. Support and resolution Our team spent considerable time helping you with technology and follow‑up, and when it was clear you were not satisfied, we provided a refund to try to make things right. Our mission is to prevent heart attacks and strokes by giving people clarity and control over their heart health, not to leave anyone feeling misled or uncared for. We respect that your experience did not match your expectations, and we are always working to communicate our process and pricing as clearly as possible. If you would like to speak further, you are welcome to contact our team directly so we can address any remaining concerns in more detail. Sincerely, The ClearCardio Team

Hi Alan, It was such a pleasure having you go through the Clear Cardio experience. We’re so happy to hear that you had such an extraordinary experience with Dr. Osborne and the Clear Cardio team. Thank you for taking the time to share your review on Trustpilot and for helping spread the word — we truly appreciate your support. Warm regards, Sherry

Thank you so much for taking the time to post here!