Cloaked

Hi there, Thank you for sharing your experience. We understand you've had trouble with your cancellation request and reaching our team. We'd like the opportunity to review your cancellation and refund to resolve this for you. Please reach out at [email protected] or +1 (888) 857-5490 and our team will be happy to assist.

Hi there, Thank you for sharing your feedback. We're glad to hear Cloaked initially helped reduce spam, but we're sorry to hear you've seen an increase in spam calls after a few weeks. Spam activity can change over time and may come from many different sources. We'd be happy to review your account and Call Guard setup to better understand what you're experiencing and help ensure everything is configured correctly. Please reach out to us at [email protected] or +1 (888) 857-5490, and our team will be happy to assist.

Hi there, Thank you for your feedback! It sounds like your Call Guard setup may need to be reviewed. We're happy to assist! Please reach out at [email protected], call (888) 857-5490, or chat with our bot or team at "Chat with support" while logged in on the app or a browser so we can help!

Hello Sally! It’s fantastic to hear that Ray was able to help you regain your service! Your patience during this process is truly appreciated, and we’re grateful for your understanding as you navigated through the situation. If you have any more detailed feedback on your experience or need further assistance, please don’t hesitate to reach out to our support team at [email protected]. Thank you for sharing!

Hi there, Thank you for your feedback about Call Guard and calls. We are releasing an app fix that should resolve your issue with Call Guard by the end of this week! After this update, if you are still experiencing issues, please reach out to us at [email protected] or +1 (888) 857-5490, we're happy to assist!

Hello Eugene Gustilo! It’s wonderful to hear such positive feedback about your support experience! We truly appreciate you highlighting Haze's professionalism and genuine care that made a difference. It’s great to know that the support provided was thorough and clearly communicated. If you have any more detailed feedback or issues you'd like to discuss, please feel free to reach out to our support team at [email protected]. Thank you for sharing your thoughts; they mean a lot to us!

Hi there, Thank you for sharing your experience. We understand you've had trouble with your cancellation request and reaching our team. We'd like the opportunity to review your cancellation and refund to resolve this for you. Please reach out at [email protected] or +1 (888) 857-5490 and our team will be happy to assist.

Hello Jonathan Brunell! It's fantastic to know that our quick response helped resolve your ordering issue so efficiently! We appreciate your recognition of our support team’s efforts to assist you promptly. If you have any more detailed feedback or further questions, please don’t hesitate to reach out to our support team at [email protected]. Thank you for sharing your positive experience!

Hi there, Thank you for sharing your feedback. We're glad to hear Cloaked initially helped with spam calls, but we're sorry to hear Call Guard is now affecting important calls from your doctors and other organizations. Saved contacts and expected callers should not be blocked, and we'd like to review your setup to understand what may be happening. Please reach out to us at [email protected] or +1 (888) 857-5490, and our team will be happy to help troubleshoot.

Hello moe! It sounds like you've had quite a journey trying to navigate the sign-in process, and we appreciate you sharing your experience. We recognize that the one-time code option can limit access to certain features as it is a way to protect encrypted information. We would love to hear more about your experience, so please feel free to reach out to our support team at [email protected]. We're here to support you on this journey, and we hope your experience gets better moving forward!

Hello Mary Faith Robb! It's fantastic to hear that Tammy was so helpful and friendly during your registration process. We truly appreciate your feedback about her clear instructions and commitment to supporting our community. If you have any more detailed feedback or further issues, please feel free to reach out to our support team at [email protected]. Thank you for sharing your experience!

Hi there, Thank you for your feedback! It sounds like your Call Guard setup may need to be reviewed. We're happy to assist! Please reach out at [email protected], call (888) 857-5490, or chat with our bot or team at "Chat with support" while logged in on the app or a browser so we can help!

Hi Brad Bednarski! Getting stuck during sign up can really throw off your day, so it is great you stuck with it. We love reading that once you reached the team by phone, things finally got sorted and the representative stayed with you until you were fully set up. If you are able, please share what you saw during the sign up step (any message on screen) so we can help prevent this for others. If you still need a hand, the support team at [email protected] can take a closer look. Your recommendation means a lot, and it sounds like we earned your trust the right way!

Hi there, Thank you for sharing your experience. We understand you've had trouble with your refund request and reaching our team. We'd like the opportunity to review your cancellation and refund to resolve this for you. Please reach out at [email protected] or +1 (888) 857-5490 and our team will be happy to assist.

Hello Cheryl Beach! It's fantastic to hear that you were able to connect with Michael and received such friendly and helpful support. We truly appreciate your feedback! If you have any more details about the issues you faced, please feel free to share them. You can also reach out to our support team at [email protected] for any further assistance. We're here to help!

Hi there, Thank you for your feedback! It sounds like your Call Guard setup may need to be reviewed. We're happy to assist! Please reach out at [email protected], call (888) 857-5490, or chat with our bot or team at "Chat with support" while logged in on the app or a browser so we can help!

Hi there, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand your frustration. We'd like the opportunity to review what happened and address your concerns regarding account setup and your attempts to contact our support team. Please reach out to us at [email protected] with the email address associated with your account, or call us at +1 (888) 857-5490. We'll be happy to assist you further.

Hello Jean M N-S! It's wonderful to hear that the assistance you received had such a positive impact! We're glad Chris was able to guide you through everything and turn things around for you. If you have any detailed feedback on your experience or any other issues, please don't hesitate to reach out to our support team at [email protected]. Your feedback is truly appreciated!

Hi there, Thank you for sharing your feedback. We're sorry to hear about your frustration with the trial and subscription process. We’d like the opportunity to review your account details, subscription status, and any questions you may have about billing. Please reach out to us at [email protected] or +1 (888) 857-5490, and our team will be happy to assist you with reviewing your account.

Hi Pat Murray! It is so great to hear you had patient answers and a smooth setup call for both of your phones. Your kind words really mean a lot to our team! If you can, share a bit more about which features were unclear and what made the setup go smoothly for your phones. If you run into anything else, you can reach our support team at [email protected].