Cloaked（cloaked.com）在 OK.one 的综合评分为 3.2 分（满分 5 分），基于本站收录的 63 条用户评价，属于家庭服务分类，口碑一般。评价两极分化：53% 给出 4 星及以上，同时 35% 打了 1 星；商家回复了 89% 的差评。数据最后更新于 2026-08-10。
没有沟通并不能阻止任何诈骗行为
Hi there, Thank you for sharing your feedback. We're sorry to hear Cloaked didn't meet your expectations. We'd like the opportunity to better understand your experience and review your account to ensure everything is set up correctly. Please reach out to us at [email protected] or +1 (888) 857-5490, and our team will be happy to assist.
尼莉莎太棒了！我尝试了很多不同的方法来解决我的问题。然后我就接触到了尼莉莎。她愉快地陪我走过正确的步骤来达到我的形容词。她知识渊博，很有耐心，而且很乐意接受她的帮助。她是一个守门员。
Hi Richard, thank you for your review! We're thrilled to hear that Nerissa was able to help resolve your issue! Please don't hesitate to reach back out to support if you need further assistance. Happy Cloaking!
几天后决定取消续订。产品非常基础。我一取消，公司就停止监控。尽管我还有几个星期的时间。看看别处。那里有更好的产品。
Hi Jman, thank you for your review! We'd love to take a look and see what's going on here, but we weren't able to find any support tickets from you. Could you please reach out at [email protected], call (888) 857-5490, or chat with our bot or team at "Chat with support" while logged in on the app or a browser so we can help?
承诺免费扫描，但收集了我的所有信息后没有提供扫描。 难道他们也是骗子？？？
Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. If you weren't able to complete your free scan, that isn't the experience we want you to have. In some cases, previous scans or account status may affect what you're prompted to see. Please reach out to us at [email protected] or +1 (888) 857-5490, and we'd be happy to review your account and help resolve the issue.
您好，我昨晚打了电话，Nerissa 非常乐于助人，为我妻子和我的手机设置了隐形衣。我向她解释说我不太懂电脑，并问她是否可以帮忙。她说她会的。她对我的情况非常耐心、礼貌、好奇和专业，而且很乐意提供帮助。她引导我逐步完成在我妻子和我的手机上安装 cloaked 的过程。很高兴与她一起解决我的问题，并且非常理解我，因为我年纪有点大，不像我之前说的那样精通计算机。她非常专业，对我很有耐心，我们完成了注册手续。现在，我们的电子设备得到了保护，我感觉好多了。再次感谢 Nerissa，约翰·艾森哈特
Hi John, thank you for your review! We're thrilled to hear that Nerissa was able to help with your plan set up for your wife and that you found her professional and patient! Please don't hesitate to reach back out to support if you need further assistance. Happy Cloaking!
经过编辑的回复，隐形实际上不仅非常擅长回复客户服务，而且值得庆幸的是，我的被动攻击性和过度担心的评论甚至没有让他们变得粗鲁或不专业，我通过删除VPN解决了我的业务手持设备和服务器的问题，这样他们就可以继续抓取数据，并想向他们个人和那些认为这会在一夜之间发生的人道歉，因为有时需要几周到几个月的时间才能从数据经纪人那里获取信息，但有可能有问题的自营企业通常都是 DNS 设置，只有影响我自制设备的 VPN 和 rasberry pi4b 服务器在我断开 VPN 后一切都很好，所以让我担心的负面评论很可能是技术天真，并期望注册后一天甚至一周就能立即得到结果，我说在你像我一样做出鲁莽评论之前至少给他们一个月的时间，因为我永远不会试图毁掉一家提供最终实惠的方式从数据经纪人那里获取信息的公司。所以向 Cloaked 致歉，我会使用 ublock lite，直到我完全看到结果，但知道他们正在积极为我的利益而努力，尽管我是个笨蛋，仅此一点就给我留下了深刻的印象。希望他们能原谅我自己的鲁莽评论，这导致了我的修改，除了第一次之外，我什至还没有给他们打电话，但仅仅一天后，由于连接问题，我对算法感到奇怪，在注册一天后，应用程序上多次为他们展示广告，但这就是算法的工作原理，你点击一个链接，通过第三方广告查看一家公司，你会看到更多。在匆忙下结论之前要进行尽职调查和耐心。抱歉，我做得很好，值得庆幸的是，作为一名开发人员，我在自己的业务、编码程序和应用程序中进行加密和努力实现透明度，我很快就清楚地看到了他们能做什么和不能做什么，每月 10 美元，一个拥有他们提供的一切的人，还没有向我施加任何压力，所以如果公开交易，我可能会购买他们的股票，而不是看着他们在 Reddit 和社会影响力下崩溃。反正也不该在这么可怕的弱点下发表评论，生气时千万不要轻举妄动，等自己冷静下来再做决定。 -Chris J -Outfield - A Steady Heart、Vita Nova Research、Vita Nova Records（很快将成为墓志铭的一部分）和 7 Acre Wood 植物苗圃。 & 复古 Ronin 收藏品。到目前为止，隐形已经成为了一个盟友，并不像我一开始愚蠢地假设的那样相反。
Hi Chris, thank you for your detailed review! We'd love the opportunity to discuss with you how Cloaked can fit into your lifestyle. If you're interested, would you be able to call us at (888) 857-5490 so our support team can discuss with you?
Nerissa 知识渊博，乐于助人
Hi Conrado, thank you for your review! We're thrilled to hear that Nerissa was able to help you with the issues you were facing! Please don't hesitate to reach back out to support if you need help in the future, as well. Happy Cloaking!
客户支持的卢克很快就解决了我的问题。我将之前的 1 星评级提高到了 4 星。 之前我写道： 我错过了被标记为垃圾邮件的重要电话，即使是来自我的联系人列表中的号码。我接受了 3 个小时的服务，并试图取消并获得退款。他们明年取消了我的服务。不予退款。不要浪费你的钱。
Hi Eddie, thanks for your review! It sounds like your Call Guard configuration may have needed some tweaking. We'd love to help with that or with your refund request, but we weren't able to find any support tickets from you. Could you please reach out at [email protected], call (888) 857-5490, or chat with our bot or team at "Chat with support" while logged in on the app or a browser so we can help?
自从成为隐形订阅者以来，我收到的垃圾电话和短信比成为订阅者之前更多。请不要在这项服务上浪费你的钱
Hi Jeremy, thank you for your review! We'd love to take a look and see what's going on here, but we weren't able to find any support tickets from you. Could you please reach out at [email protected], call (888) 857-5490, or chat with our bot or team at "Chat with support" while logged in on the app or a browser so we can help?
当我必须弥补我的失误时，雷整天陪着我！ 他的服务很棒！谢谢😊
Hi Carla, thank you for your review! We're thrilled to hear that Ray was able to help with your issue and that you found him patient and helpful! Please don't hesitate to reach back out if you need help again. Happy Cloaking!
我使用了 cloaked 一段时间，在最初的在线数据删除后，它们似乎没有做太多事情。您可以查看他们甚至阻止了多少。然后，当您取消电话时，会不断接到随机电话和短信。当您取消时，他们会出售您的信息。
Hi Travis, thank you for your review! Cloaked does not sell your data regardless of your paid status. You can view our full privacy policy at https://www.cloaked.com/legal/privacy-policy if you'd like. We take claims like this very seriously and are happy to discuss with you if you'd like. We were able to find your support ticket, but we haven't gotten a response from you yet. Please feel free to continue in that existing thread or call our team (888) 857-5490.
非常有帮助 积极的结果 谢谢你简！
Hi Kayellen, thank you for your review! We're so glad to hear that you've been finding Cloaked effective so far. Happy Cloaking!
即使您获得无限的电话号码和电子邮件，但如果您的电话号码和电子邮件不经常使用，该公司也不会经常永久删除您的电话号码和电子邮件。 他们不会提供有关删除哪些电子邮件和电话号码的任何警报或警告。此外，在停止服务一年后，我的个人信息仍然存在于 700 多个数据代理网站上。
Hi there, Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations. We'd like the opportunity to review your account and clarify how inactive aliases are managed, as well as discuss your data removal results. Data removal is an ongoing process, and information may reappear as data brokers continually collect and republish personal data. We'd be happy to review your account and answer any questions about your removal progress. Please reach out to us at [email protected] or +1 (888) 857-5490, and our team will be glad to assist.
Nerissa 非常有帮助地指导我对我的隐形帐户进行硬重置。我感谢她的耐心和愿意和我一起坚持下去。
Hi Melody, thank you for your review! We're so happy to hear that Nerissa was able to help you get back into your account and that you found her patient and knowledgeable. Please don't hesitate to reach back out to support if you need help in the future. Happy Cloaking!
我的帐户遇到了问题，Jho 处理得非常迅速且专业。 Jho - 感谢您使用 Cloaked App 重新运行。这表明他们有一个非常强大的支持团队来回答您的问题。
Hi Simba, thank you for your review! We're thrilled to hear that Jho was able to help resolve your issues. Please don't hesitate to reach back out to support if you need further assistance. Happy Cloaking!
我们从未与他们最终确定服务，他们通过 Paypal 建立我们，他们的公司通过人工智能机器人存在，这些机器人不知道他们到底在做什么，也不知道当你打电话试图与人联系以解决你无法解决的问题时如何为你提供服务，我不在乎你是否在电话上呆 10 个小时，他们不会接电话我相信这家公司是一个骗局
Hi there, Thank you for your feedback. We'd like the opportunity to review your billing concerns and previous support interactions. Please reach out at [email protected] or call +1 (888) 857-5490 with the email address associated with your account.
很棒的应用程序正如它所说的那样。还有很棒的客户服务。 10 分中的 10 分。巴斯特
Hello Buster Sparks! We're delighted you're enjoying the app and experiencing excellent service! Your feedback truly means a lot to us. If you have any detailed thoughts or suggestions, please reach out to our support team at [email protected]. We're here to help!
我打电话给 Cloaked 询问一个棘手的订阅问题（在升级过程中，我无意中取消了整个事情），并联系了 Frederik，他花时间了解我需要的帮助，并清楚、仔细地解释了我们如何解决该问题。一旦我们明确了这一点，他就开始了这个过程，并且在我意识到之前实际上已经处理了它的第一部分。然后，他完成了正确设置年度订阅并处理小额退款的所有步骤，并始终保持冷静。他很友好、乐于助人、知识渊博，并且花时间做我需要的事情，所以我不需要回电，尽管这比普通电话要花更长的时间。感谢 Cloaked 出色的客户服务！
Hello Susan! It's wonderful to hear about your experience with our service team! We're grateful for your kind words about Frederik and are so glad he could assist you effectively. Your feedback truly highlights the dedication we strive for, and it's great to know we resolved your subscription concern smoothly. If you have any more detailed feedback or further issues, please don't hesitate to reach out to our support team at [email protected]. Thank you for sharing!
我三个月前注册了，但刚刚取消，因为我接到的电话实际上比以前多了。 我没有看到任何改善。 我想知道他们是否像我接到的所有电话一样都是骗局。 我花的最差的100美元。
Hi there, Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations. While spam call activity can fluctuate over time, we'd be happy to review your Call Guard setup and ensure you're getting the most out of the available call protection features. We'd also like to reassure you that Cloaked does not sell your personal information. If you're open to it, please reach out to us at [email protected] or +1 (888) 857-5490 so we can review your account and assist further.
我不喜欢呼叫筛选系统。大多数时候我不接电话。我两周前取消了这个应用程序，但无法摆脱它们。
Hi there, Thank you for sharing your feedback. We're sorry to hear Call Guard didn't meet your expectations. If you're still experiencing call screening after canceling your subscription, it's possible that Call Guard is still active. You can deactivate it by opening Cloaked and navigating to Call Guard Settings and tapping Deactivate Call Guard. If you've already removed the app or need help fully disabling Call Guard, please reach out to us at [email protected] or +1 (888) 857-5490, and our team will be happy to assist.
共 63 条符合条件的评价