Thank you for the wonderful review! We're so glad our support team could get a replacement out to you quickly. We appreciate you!
L
Loyd Smith · 写过 2 条评价 · 已认证 · 体验于 2026-05-04 ·
★★★★★
完美的钱包。
CODE 118® Wallets 回复2026-08-03
Hi Billy,
Thank you for reaching out, and I appreciate you explaining why you'd like to switch to the silver wallet.
I completely understand that having better contrast in low-light conditions would be helpful.
However, under our Lifetime Warranty Policy, warranty replacements are provided with the same color and style as the item originally purchased. Because of this, we're unable to exchange your blue MagSafe wallet for a silver one as part of a warranty replacement.
If you'd like a silver MagSafe wallet, you're welcome to purchase one separately through our website.
I apologize for any disappointment, and I appreciate your understanding. If you have any other questions, please don't hesitate to let me know.
Kind regards,
Jeth
CODE 118 Customer Support
Hi Kyle,
We're truly sorry to hear you feel this way. Upon reviewing your order, I can confirm that your return has already been received and your refund has already been processed.
We appreciate your feedback and will use it to improve our customer experience.
Best regards,
Customer Support
Hi Kevin,
Thank you so much for your kind words! We're thrilled to hear you're enjoying your wallet and had a great experience with our customer service.
Best regards,
Code 118
Customer Support
T
Tim Breaux · 写过 1 条评价 · 已认证 · 体验于 2026-05-04 ·
★★★★★
第二天无法返回
第二天无法返回,被告知我必须有东方运输箱。真是个骗局,你们都是骗子。希望您尽快获得 CARMA
CODE 118® Wallets 回复2026-08-03
Hi Tim,
We're truly sorry to hear about your experience and understand your frustration. Upon reviewing your case, I can confirm that one of our customer support representatives has already addressed your concern, and we sincerely apologize that the outcome was not what you had hoped for.
We appreciate you taking the time to share your feedback, and we'll use it to help improve our customer experience.
Best regards,
Code 118
Customer Support
Hi Romeo,
Thank you so much for your kind words and support! We're honored that you chose our wallets for yourself and your wife, and we truly appreciate you being a valued customer.
Best regards,
Code 118
Customer Support
I
Ian · 写过 4 条评价 · 已认证 · 体验于 2026-05-03 ·
★★★★★
出色的产品
出色的产品
交货快捷
CODE 118® Wallets 回复2026-08-03
Hi Ian,
Thank you for your wonderful feedback! We're delighted to hear you're enjoying the product and that your order arrived quickly.
Best regards,
Code 118
Customer Support
Hi Sampson,
I sincerely apologize for the inconvenience.
One of our Support Team members will be reaching out to you shortly to assist you further and help resolve your concern as quickly as possible.
Best regards,
Code 118
Customer Support
Hi Kristján,
Thank you for the update.
We completely understand, and we’re sorry to hear again about the loss of your wallet due to the fire. We truly appreciate your kind words and are glad we were able to assist with the warranty process.
We understand that the shipping and customs costs make it difficult to proceed with the replacement, and we appreciate you letting us know.
If you ever need any assistance in the future, please don’t hesitate to reach out — we’ll be happy to help.
Thank you, and take care.
Best,
CODE 118™ Support
K
Kyle DeCook · 写过 1 条评价 · 已认证 · 体验于 2026-05-05 ·
★★★★★
只是不适合我。
CODE 118® Wallets 回复2026-08-03
Thanks for giving it a try, and we're sorry it wasn't the right fit for you. If there's anything we can help with, please reach out to our support team.
Thank you so much! We're thrilled you love the spring action and the wallet. Enjoy!
R
Rowell · 写过 1 条评价 · 已认证 · 体验于 2026-05-04 ·
★★★★★
令人惊叹的客户服务
CODE 118® Wallets 回复2026-08-03
Hi Rowell,
Thank you so much for your kind words!
We truly appreciate you taking the time to share your feedback. We’re glad to hear that you had a great experience with our customer service team.
Your support means a lot to us, and we’re grateful to have you as part of the CODE 118 community.
Thank you again!
Best,
CODE 118™ Support
Hi Ron,
Thank you so much for taking the time to share your wonderful feedback!
We’re thrilled to hear how much you’re enjoying your CODE 118 wallet and that it has exceeded your expectations. It’s great to know that you’re loving the smooth card access, strong magnetic hold, durable bill holder, carbon fiber design, and the performance of the tracker.
Your kind words truly mean a lot to our team. We’re grateful to have you as part of the CODE 118 community, and we’d be excited to welcome you back whenever you’re ready for your next wallet.
Thanks again for your support!
Best,
CODE 118™ Support
Hi Terry,
Thank you so much for sharing your experience with us!
We truly appreciate your continued support and are happy to hear that you’re enjoying your second CODE 118 wallet. We’re glad it fits comfortably in your pocket and that you would recommend it to others.
We also appreciate your feedback regarding card capacity, and we’ll be sure to share it with our team as we continue improving our products.
Thanks again for being part of the CODE 118 community!
Best,
CODE 118™ Support
A
Aria Gard · 写过 1 条评价 · 已认证 · 体验于 2026-05-04 ·
★★★★★
来自真人的优质产品和服务
客户服务非常棒。我最初的包裹很快就寄出去了,当承运人丢失时,公司很快就处理了。一个月后,当原始包裹神秘出现时,他们非常帮忙将其退回。感觉就像一个真正关心自己声誉的人在处理一切,我很欣赏这一点。钱包本身很棒。与该领域的其他一些竞争对手相比,触发器是我想要的主要功能。效果很好,卡片不会掉出来,做工精良,很酷。另一方面,追踪卡还有很多不足之处,在我拿到它后很快就被破解了。它的工作还不错,但如果我重新做一遍,我就会得到航空标签带而不是跟踪卡。不过非常满意,并且会推荐给任何正在寻找一款坚固的 RFID 简约钱包的人,该钱包不会让您难以访问您的卡。未来有更多颜色选择也很棒。 😊😉
CODE 118® Wallets 回复2026-08-03
Hi Aria,
Thank you so much for taking the time to share your detailed feedback with us!
We’re thrilled to hear that you had a great experience with our customer service and that we were able to assist you with your lost package situation. We truly appreciate your kind words about our team and are glad we could help make the process easier.
It’s wonderful to hear that you’re enjoying the wallet, especially the trigger mechanism, secure card hold, and overall build quality.
We also appreciate your honest feedback regarding the tracker card and the suggestion for more color options.
We’ll be sure to share your comments with our team as we continue improving our products.
Thank you again for your support and recommendation. We’re grateful to have you as part of the CODE 118 community!
Best,
CODE 118™ Support
A
Andrew Stott · 写过 1 条评价 · 已认证 · 体验于 2026-05-04 ·
★★★★★
客户服务非常好
客户服务非常好。有反应。解决了我的问题。保修非常棒。
CODE 118® Wallets 回复2026-08-03
Thank you so much! We're thrilled our team was responsive and that the warranty came through for you. We appreciate you!
Thanks for the honest feedback, and we're sorry the wallet wasn't the right fit for you. We understand the shipping and return costs are frustrating. Please reach out to our support team so we can see how we can help.
T
Tarek · 写过 2 条评价 · 已认证 · 体验于 2026-05-05 ·
★★★★★
出色的产品和卓越的品质...
优质的产品和物超所值的品质
CODE 118® Wallets 回复2026-08-03
Thank you so much! We're glad you love the product and quality for the price. We appreciate you!
L
Larry Taylor · 写过 1 条评价 · 已认证 · 体验于 2026-05-05 ·
★★★★★
花了很长时间才到达...
花了很长时间才到达 2 周多
我询问有关可以让我携带额外卡片的物品的信息,但没有收到任何信息。
CODE 118® Wallets 回复2026-08-04
We're sorry your order took longer than expected to arrive, and that you haven't heard back about the add-on for extra cards. That's not the service we want for you. Please reach out to our support team and we'll get you the information right away. Thank you for your patience.