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金钱与保险

Collective

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100 条评价

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关于 Collective

数据更新
网站
collective.com
分类
金钱与保险
所在地
美国
状态
待认证
近 12 个月
100 条评价
差评回复率
69%(11/16 条)
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商家自述

Collective is the first all-in-one back office built for solopreneurs. Our members save thousands in taxes each year and get time back to focus on their passion, not paperwork.Members get everything they need in one place for a simple monthly fee: entity setup (state LLC formation fees apply), payroll, monthly bookkeeping, annual S Corp tax filing, invoicing, and a team of experts at your side so you never have to go it alone.Built by solopreneurs for solopreneurs, Collective empowers you to run your business with confidence and peace of mind, backed by a tax-smart solution designed for you.

以上内容由商家自行提供,未经平台核实。

Collective靠谱吗?

Collective(collective.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 100 条用户评价,属于金钱与保险分类,口碑良好。79% 的评价为 4 星及以上,13% 为 1 星;商家回复了 69% 的差评;评价主要围绕使用体验、客户服务。数据最后更新于 2026-09-06。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers frequently praise the supportive and knowledgeable staff members, noting that the overall onboarding process is remarkably straightforward, smooth, and completely painless. Consumers consistently find that the digital platform effectively simplifies business taxes and detailed bookkeeping, significantly reducing daily stress and saving a lot of valuable time. However, some people mentioned that customer support response times can occasionally be quite slow, making it rather difficult to resolve urgent matters efficiently. A few reviewers also shared experiencing frustrating setup hurdles, fragmented communication channels, and occasional mistakes with their official business tax filings.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Collective makes things easy from Incorporation to tax filing

Collective makes things easy from starting an LLC S-Corp to managing it month to month and completing your business taxes each year. They care about their customers and are really willing to support you and work with the ups and downs of business.

Collective 回复2026-01-20

Hey Shawn. Appreciate the kind words and thanks for taking the time to write a review. As former solopreneurs, we understand that income fluctuates when you're self-employed and want to do everything we can to build a platform that support you. Looking forward to supporting your business again this tax season and thanks for being a member and trusting us as your partner. - The Collective Team

LLC member

Been following Collective for awhile but was initially told their services wouldn't be a good fit as I was still in the early stages of building my book of business. They reached back out to me recently, however, because they now accept LLC clients. Happy to say I'm now officially a member! Onboarding was simple and straightforward -- so far so good.

Collective 回复2026-01-13

Hi Carol, Thank you for sharing your experience—and welcome to Collective! We’re glad we were able to reconnect once we expanded support for LLC clients and that the timing aligned with where you are in building your business. It’s great to hear that onboarding was simple and straightforward. We’re committed to continuing to support you as your business grows and to making sure you get ongoing value from your membership. Thanks again for joining, and we look forward to working with you. – The Collective Team

Amazing platform overall very organized…

Amazing platform overall very organized and streamlined and best for any business that wants to minimize cost and maximize efficiency! Jonquala was super helpful with my first year tax info and calls are not that far out when you need to speak with someone like a specialist over Zoom! Love it!!

Collective 回复2026-01-13

Hi Serra, Thank you for the great feedback, we really appreciate it. We’re glad to hear you found the platform organized and streamlined, and that it’s helping you minimize costs while maximizing efficiency. We’ll be sure to pass along your kind words to Jonquala as well. It’s also great to hear that access to specialists and timely Zoom calls have been meeting your needs. We’re committed to continuing to deliver that level of support as you grow. Thanks again for being part of Collective. – The Collective Team

It was an ok process

It was an ok process, but the questions were too vague for an SCORP situation. It asks for example what is paid in federal taxes in my paychecks of me or my wife, but it was unclear if this was to include my Gusto Fica paychecks. If so, you already know this, so could include this in the wizard.

Collective 回复2026-01-06

Hey Pete - really appreciate the feedback here. We've implemented the change to make that more clear. Thanks for taking the time to comment and for being a member.

Super simple Only gripe I had was not…

Super simple Only gripe I had was not being able to attach my BlueVine Business Account.

Collective 回复2026-01-13

Hi Luis, Thank you for the feedback—we’re glad to hear you found everything super simple overall. We appreciate you flagging the issue with attaching your BlueVine Business account. Our team has already reached out to help get this resolved. Thanks again for being a Collective member and for sharing your experience. – The Collective Team

I love having collective as a part of…

I love having collective as a part of my small business team! It allows me to focus on my work without worrying if I'm filing my business taxes correctly.

Collective 回复2026-01-06

Hi Alexa! It’s so wonderful to hear that. Helping you stay focused on your passion while we handle the paperwork is exactly why we do what we do. Thank you for being a part of the Collective community!

FIVE STARS!

The team at Collective is attentive, responds to my emails quickly and make everything about running my own business a breeze!

Collective 回复2026-01-13

Hi Nia, Thank you for the kind words. We’re glad to hear that our team has been responsive and that we’re helping make running your business feel effortless. We’ll continue to focus on being attentive, timely, and easy to work with as you grow. Thanks for being part of Collective. – The Collective Team

Amazing external expertise

As a first-time, full-time creative entrepreneur filing as an S-corp, I am new to all of the business practices with which Collective supports my work. The clarity of steps to take and their deadlines are so valuable to me. The service has been worth every penny so far. I appreciate the added-value of outsourcing expertise I lack.

Collective 回复2025-12-17

Hey Greta, Thanks for the kind words. We’re thrilled to hear that we're helping you navigate your first year as a full-time creative entrepreneur. Moving to an S Corp is a big milestone, and we know how overwhelming the transition into business practices like payroll and bookkeeping can feel. You'll be hearing a lot more from us going into tax season - and we're glad the clear deadlines and expert support are giving you peace of mind. We’re proud to be part of your support group as you grow your business.

Seamless and painless onboarding..

Seamless and painless onboarding... I found collective through an instagram ad and have been so pleased at all they have figured out and taken care of for me already in the short time since signing up.

Collective 回复2025-12-17

Thanks for leaving a review Felicity. Glad we've been able to support you and help you set everything up in the right place moving into tax season. Excited to support your business as it grows.

Business tax for dummies needed

Hi - this is the first year I've EVERY operated an LLC with Scorp. You probably mostly have clients who've done if forever, but i'm the newest and dumbest of them all. So i was pretty lost throughout the process. It might help to consider some business tax for dummies videos. Thanks

Collective 回复2025-12-17

Hey Seth - our team has reached out to you to make this right and ensure you feel supported. We work with solopreneurs who have run an S Corp for decades, solopreneurs who are sole proprietors and getting their LLC and S Corp set up, and everything in between. We want to make sure you feel supported throughout the process.

Collective has simplified accounting…

Collective has simplified accounting for me, I had so much fear being a small business owner running my own LLC and they have helped so much.

Collective 回复2025-12-12

Hi Alexus, Thank you for sharing this—your feedback truly means a lot to us. We’re so glad to hear that Collective has helped simplify accounting for your LLC and eased the fear that often comes with being a small business owner. Our goal is to take the complexity out of running your business so you can focus on what matters most, with confidence and clarity. We’ll continue working to make accounting and compliance as straightforward and supportive as possible. Thanks again for being part of Collective. – The Collective Team

Website is great to manage my S-corp

Website is great to manage my S-corp. When I reach out to my support team, I get a quick response and good advice. One thing I wish I had better help with is related to my tax withholdings. I feel like I somehow have over-withheld and the reps seemed not too keen on calcuating my withholdings. Perhaps this is due to legal risk. But that has been a challenge. Worst case, I will get a good refund in 2026

Collective 回复2025-12-12

Hi Christopher, Thank you for the thoughtful review — we’re glad to hear the platform has been helpful in managing your S-Corp and that you’ve had responsive support with clear guidance. We appreciate the feedback on tax withholdings as well. This is an area where we aim to provide direction while staying within compliance boundaries, and your note helps highlight where clearer support can be valuable. Thanks again for being part of Collective. We’ll continue working to improve the experience and support you year-round. – The Collective Team

Good deal w/poor Accuracy

Good deal w/poor Accuracy I hired Collective a few years ago to take over bookkeeping for my LLC / small business. It's saved me about $3k+ per year, which is great. Their data entry accuracy was never stellar, however it's plummeted since switching over to a "team-based" bookkeeping approach. In spite of multiple phone calls, meetings, and very clear instructions about how to categorize my transactions INCLUDING annotated bank statements, their bookkeepers still make egregious mistakes on a monthly basis. I deal with it to save the money, but it's a terrible headache. If you need accurate books & don't want to double check everything (essentially doing the data entry yourself) don't hire this company.

简单易用

Easy to use. The reminders are very helpful.

Collective 回复2025-12-12

Hi Micheal, Thank you for the kind feedback! We’re glad to hear you’re finding Collective easy to use and that the reminders are helpful. Staying on top of deadlines and tasks is critical for small business owners, and we’re happy to know this feature is making things simpler for you. We’ll continue improving the experience to keep everything clear, timely, and stress-free. Thanks for being part of Collective. – The Collective Team

After I hired them and paid them they…

After I hired them and paid them they say I need an accountant and Financial Person. They will not answer questions. I was told that they are Automatic and do everything. They already refused to fix mistakes on business documents they created saying I had to pay a lawyer to change them that they could not make changes after THEY submitted them which caused issues at my bank....... Also they charge extra for services that should be included. These service I do not know how to use ! Also they are saying they dont do taxes I have to pay a tax professional !!!!! 349 a month plus additional fees of 15 dollars