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I have purchased a WPS premium 1-year supscription, received a random product key, but actually I cannot use it as found out later WPS Office is not having an option to redeem code. Contact customer service and nothing they can do.
ColorMango 回复2026-06-02
We are so sorry for the frustration this situation has caused. Please don't worry about the WPS activation issue—we are fully committed to resolving this for you.
We would just like to clarify that our team had already stepped in and reached out to you within our standard 24-hour response window—before this review was published. As a dedicated platform, we take pride in supporting our customers immediately, with or without a public review.
Here is how we are taking action right now:
100% Full Refund: If we confirm the key is unusable due to official restrictions, we will issue a full refund without hesitation.
Direct Escalation: We are already contacting WPS official support on your behalf to get this sorted out as quickly as possible.
Our support team has already sent you an email. Please check your inbox and drop us a reply—we’ll take care of the rest immediately and make sure you are fully covered. Thank you for your patience and understanding!
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