Fusing fashion and function, shop the best outdoor menswear brands on the market today, so you can stay dry and warm while looking your best.Cotosen is the leading online store that combines function with fashion, convenience with comfort.
Most reviewers were somewhat happy with their experience overall. Customers frequently mention that they really like the attractive styles available on the site, noting that items such as hoodies and casual wear look nice and provide good comfort for daily use. Consumers also share that browsing the online store is straightforward, pointing out helpful product photos and a simple ordering process that makes shopping easy.
Some reviewers were not happy with unexpected shipping charges applied at checkout, alongside very long delivery delays that left buyers waiting weeks for their packages. Others noted frequent issues with sizing inconsistencies across different garments, as well as fabric quality that felt significantly thinner or cheaper than anticipated.
Dear April Lewis,
Thank you so much for your wonderful review! It's incredibly rewarding to know that our products have met your expectations and have brought joy to your life. We take great pride in crafting items that not only meet but exceed our customers' needs and desires.
Have a great day!
Dear Keith Morgan,
Thank you so much for your wonderful review! It's incredibly rewarding to know that our products have met your expectations and have brought joy to your life. We take great pride in crafting items that not only meet but exceed our customers' needs and desires.
Have a great day!
You offered so many products that it took me a while to choose. I ended up getting something that I think would be functional and warm for the area I live in.
Cotosen 回复2025-11-14
Dear Thomas Spisak,
Thank you so much for taking the time to share your positive feedback about our items! We are thrilled to hear that you are enjoying your purchase and that it has met your expectations. 😊 Your satisfaction is our top priority, and it's incredibly rewarding to know that our products have brought value to your experience.
Have a great day!
I ordered 2 coats in xlg. My free gift was also ordered in Xlg. They sent me XXXL . Have not responded to this screwup.
Cotosen 回复2025-11-13
Dear Craig mcgee,
We apologize sincerely for the inconvenience caused by the size issue with the item/s you received. Your satisfaction is incredibly important to us, and we're committed to resolving this promptly.
We understand how crucial it is for our customers to receive the right fit. To assist you further, could you please provide us with your order details or reach out to our customer support team? We'll be more than happy to guide you through our exchange or return process, ensuring you receive the correct size or explore suitable alternatives.
Contact email: [email protected]
Service number: +852 800 931 299 (All customers, service in English only)
Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ]
Your feedback is invaluable, and we take your concerns seriously. We're dedicated to improving our services based on your experience and ensuring a more seamless experience in the future.
Thank you for your patience and understanding. We look forward to resolving this issue for you swiftly.
I've only just ordered today. I can't really rate my experience until I get my order. I was concerned that you're sight is not saying Carhartt, though the clothes say it. If these clothes are not original Carhartt clothes, than I wouldn't want the order. And why is shipping so outrageously hig
Cotosen 回复2025-11-12
Dear Dawn Lilly,
Thank you so much for taking the time to leave such a wonderful review! We're absolutely thrilled to hear that you're enjoying our items and that they've met your expectations.
We strive to deliver high-quality products that bring joy and satisfaction to our valued customers like you. Your positive feedback serves as a tremendous motivation for our team to keep pushing the boundaries of excellence and providing top-notch items.
We feel privileged to have you as a part of our community of happy customers. Here's to more positive experiences ahead!
I like the easy way to ordering as well the like of the ideas til me alots about the process and company caste fir what it looking as well whst future customers will want t to buy again an yet again
Cotosen 回复2025-11-12
Dear Antone Green,
Thank you so much for taking the time to leave such a wonderful review! We're absolutely thrilled to hear that you're enjoying our items and that they've met your expectations.
We strive to deliver high-quality products that bring joy and satisfaction to our valued customers like you. Your positive feedback serves as a tremendous motivation for our team to keep pushing the boundaries of excellence and providing top-notch items.
We feel privileged to have you as a part of our community of happy customers. Here's to more positive experiences ahead!
You had 2 different options for paying by credit card, it also stated first time buyers receive a 10% discount, I did not receive that.
Cotosen 回复2025-11-12
Dear MT contractor,
We extend our sincerest apologies for the inconvenience you experienced in applying the offered discount. Your satisfaction is our priority, and we regret falling short of your expectations.
We understand the frustration this must have caused. To rectify this promptly, could you please provide us with the details of the discount code or the order in question? Alternatively, contacting our customer support team will enable us to investigate this issue immediately and explore other available options to compensate for this inconvenience.
Contact email: [email protected]
Service number: +852 800 931 299 (All customers, service in English only)
Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ]
Your feedback is invaluable, and we're committed to resolving this matter to your satisfaction. We genuinely appreciate your patience and understanding as we work to address this issue promptly.
Thank you for bringing this to our attention, and we look forward to making things right for you.
I could not update the email address field. I had to start over.
Cotosen 回复2025-11-11
Dear Jameelah Gorden,
We're truly sorry to hear about any concerns you may have regarding our products. Your feedback is important to us, and we are committed to addressing any issues to ensure a positive experience for our customers.
If you have indeed placed an order with us, we sincerely apologize if you encountered any issues or dissatisfaction. We would greatly appreciate the opportunity to learn more about your experience, so we can rectify the situation and ensure your satisfaction.
Please do reach out to our dedicated customer support team through the contact information below and provide us with more information about your order. This will help us investigate the matter thoroughly and take the necessary steps to make things right.
Contact email: [email protected]
Service number: +852 800 931 299 (All customers, service in English only)
Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ]
We value you as a potential customer, and your feedback is incredibly important as we strive to improve and provide the best service possible.
Thank you!
I love the selection I wasn't expecting there to be a 25$ shipping and handling fee and though the order is shipped within 24 hrs I'm hoping it doesn't take weeks for this to come... I olan to buy more things from this sight forsure if everything comes in a timely manner.. I'm excited to continue purchasing.. also do yall off kids clothes!!!
Cotosen 回复2025-11-11
Dear Kerry Johnson,
Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force to continue delivering the best products.
Have a great day!
I never had an option to review my order before payment was taken.
I was unhappy to find that, with shipping and tax, the item ended up costing around $30 more than expected.
Cotosen 回复2025-11-11
Dear C Walker,
We're truly sorry to hear about any concerns you may have regarding our products. Your feedback is important to us, and we are committed to addressing any issues to ensure a positive experience for our customers.
If you have indeed placed an order with us, we sincerely apologize if you encountered any issues or dissatisfaction. We would greatly appreciate the opportunity to learn more about your experience, so we can rectify the situation and ensure your satisfaction.
Please do reach out to our dedicated customer support team through the contact information below and provide us with more information about your order. This will help us investigate the matter thoroughly and take the necessary steps to make things right.
Contact email: [email protected]
Service number: +852 800 931 299 (All customers, service in English only)
Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ]
We value you as a potential customer, and your feedback is incredibly important as we strive to improve and provide the best service possible.
Thank you!
It did not list the shipping cost if I know it cost was as much as the product.I probably would not have ordered it
Cotosen 回复2025-11-10
Dear Jeff Rivord,
We apologize for any inconvenience, but please understand that the shipping fee typically depends on the weight, quantity, and distance of the delivery address. However, you can enjoy free shipping if the total amount of your purchase is exactly or over $139.
If you require any additional assistance or have further questions, please feel free to reach out to our support team directly.
Contact email: [email protected]
Service number: +852 800 931 299 (All customers, service in English only)
Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ]
Thank you for your understanding, and we appreciate your cooperation in resolving this matter.
Dear randall taylor,
Thank you so much for taking the time to leave such a wonderful review! We're absolutely thrilled to hear that you're enjoying our items and that they've met your expectations.
We strive to deliver high-quality products that bring joy and satisfaction to our valued customers like you. Your positive feedback serves as a tremendous motivation for our team to keep pushing the boundaries of excellence and providing top-notch items.
We feel privileged to have you as a part of our community of happy customers. Here's to more positive experiences ahead!
The ordering process was easy. I look forward to getting the jacket. I was surprised that the shipping charge was so high. That's why I gave 4 stars instead of 5 stars.
Cotosen 回复2025-11-10
Dear Doug Turner,
Thank you so much for taking the time to leave such a wonderful review! We're absolutely thrilled to hear that you're enjoying our items and that they've met your expectations.
We strive to deliver high-quality products that bring joy and satisfaction to our valued customers like you. Your positive feedback serves as a tremendous motivation for our team to keep pushing the boundaries of excellence and providing top-notch items.
We feel privileged to have you as a part of our community of happy customers. Here's to more positive experiences ahead!
Just the fact I enjoyed the products I purchased and I am looking forward to receiving them from you
Cotosen 回复2025-11-11
Dear Jeremy,
Thank you so much for taking the time to leave such a wonderful review! We're absolutely thrilled to hear that you're enjoying our items and that they've met your expectations.
We strive to deliver high-quality products that bring joy and satisfaction to our valued customers like you. Your positive feedback serves as a tremendous motivation for our team to keep pushing the boundaries of excellence and providing top-notch items.
We feel privileged to have you as a part of our community of happy customers. Here's to more positive experiences ahead!
The sizing information could have been better, the exact measuremt in cm/in would have been prefered on image with size
Other than that as long as i get my clothes in the timeframe you said then we will go from there
Cotosen 回复2025-11-11
Dear chad mills,
Thank you so much for your wonderful review! It's incredibly rewarding to know that our products have met your expectations and have brought joy to your life. We take great pride in crafting items that not only meet but exceed our customers' needs and desires.
Have a great day!
Dear Wayne Hu,
Thank you so much for taking the time to share your positive feedback about our items! We are thrilled to hear that you are enjoying your purchase and that it has met your expectations. 😊 Your satisfaction is our top priority, and it's incredibly rewarding to know that our products have brought value to your experience.
Have a great day!
Dear David Meldgaard,
Thank you so much for taking the time to leave such a wonderful review about our items! We are thrilled to hear that you had a positive experience with your recent purchase. Your kind words truly warm our hearts and motivate us to continue delivering the best products.
Once again, thank you for choosing our items and for sharing your positive experience. We can't wait to serve you again in the future!
Nice product selection, I thought i met the “Free Shipping” total?
Billing recorded one day later.
Yet to receive the products.
Cotosen 回复2025-11-10
Dear Peter Bourdelle,
Thank you so much for taking the time to leave such a wonderful review! We're absolutely thrilled to hear that you're enjoying our items and that they've met your expectations.
We strive to deliver high-quality products that bring joy and satisfaction to our valued customers like you. Your positive feedback serves as a tremendous motivation for our team to keep pushing the boundaries of excellence and providing top-notch items.
We feel privileged to have you as a part of our community of happy customers. Here's to more positive experiences ahead!
I tried applying the 10% discount on my very first purchase, and your system would not allow me to complete my purchase. I had to use a different credit card, and when I tried to apply the discount, your system would not allow me to apply the discount.
Cotosen 回复2025-11-10
Dear Janine,
We extend our sincerest apologies for the inconvenience you experienced in applying the offered discount. Your satisfaction is our priority, and we regret falling short of your expectations.
We understand the frustration this must have caused. To rectify this promptly, could you please provide us with the details of the discount code or the order in question? Alternatively, contacting our customer support team will enable us to investigate this issue immediately and explore other available options to compensate for this inconvenience.
Contact email: [email protected]
Service number: +852 800 931 299 (All customers, service in English only)
Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ]
Your feedback is invaluable, and we're committed to resolving this matter to your satisfaction. We genuinely appreciate your patience and understanding as we work to address this issue promptly.
Thank you for bringing this to our attention, and we look forward to making things right for you.
The selection of long coats and carhart products I have been looking for. I looking forward to purchasing more items in the future.
Cotosen 回复2025-11-10
Dear Carl Hatch,
Thank you so much for taking the time to leave such a wonderful review! We're absolutely thrilled to hear that you're enjoying our items and that they've met your expectations.
We strive to deliver high-quality products that bring joy and satisfaction to our valued customers like you. Your positive feedback serves as a tremendous motivation for our team to keep pushing the boundaries of excellence and providing top-notch items.
We feel privileged to have you as a part of our community of happy customers. Here's to more positive experiences ahead!