Fusing fashion and function, shop the best outdoor menswear brands on the market today, so you can stay dry and warm while looking your best.Cotosen is the leading online store that combines function with fashion, convenience with comfort.
以上内容由商家自行提供，未经平台核实。Cotosen（cotosen.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 868 条用户评价，属于运动的分类，口碑一般。23% 的评价为 1 星，差评比例偏高；商家回复了 94% 的差评；评价主要围绕产品、质量、价格。数据最后更新于 2026-10-24。
Most reviewers were somewhat happy with their experience overall. Customers frequently mention that they really like the attractive styles available on the site, noting that items such as hoodies and casual wear look nice and provide good comfort for daily use. Consumers also share that browsing the online store is straightforward, pointing out helpful product photos and a simple ordering process that makes shopping easy. Some reviewers were not happy with unexpected shipping charges applied at checkout, alongside very long delivery delays that left buyers waiting weeks for their packages. Others noted frequent issues with sizing inconsistencies across different garments, as well as fabric quality that felt significantly thinner or cheaper than anticipated.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。If you want cheap clothes, made badly then Cotosen is the retailer for you. When your items arrive 5 weeks later and realize you made a mistake and want a refund, YOU WON’T GET ONE. This is not a reputable company. I learned the hard way so my mission is to warn you. Buyer beware!
Can't get in touch with anyone or anything for that matter. Email doesn't exist. No phone number
Easy to shop with! Very stylish and very cost saving. Measurements guide pretty accurate.
Hi Danny West, Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force in continuing to deliver the best products. Have a great day!
Cotosen’s product quality is sh*t and their return policy is a lie…it only exists on paper. You won’t get any of your money back regardless of what you read on their website. This is an aweful foreign company just trying to rip you off. Warn everyone you know to stay away from Cotosen.
Hi Milt, We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
How does this bogus scamming operation continue to exist? Why doesn't the FTC shut this fraudulent operation down completely?
Hi MARK STONE, We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
Ordered a Jumpman oversized hoodie and pants Dec 15, 2025. Today is March 20, 2026. I have never received any product. NOTHING. Kept track on 17track as advised and updates were the same update over and over. No new updates after Feb 02. March 04, I was told refund was being processed. Give 1-3 business days to receive. Contacted AGAIN yesterday (March 19) and got reply today that "As we checked, the refund might got delayed as the account is restricted to make any refund. Please kindly send your PayPal account here and we will try to manuall send the payment thru paypal. " I know I will never see this money again. BUYER BEWARE!!!
Hi Miss Behave, We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
Fake clothes. Low quality and counterfeit. I returned the item at my expense that was refused at their end. No refund, avoid!
Hi Ben Chapman, We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
Beware this website/vendor. I ordered a jacket. They sent me a shirt. The quality was poor. The fit was terrible. I asked them to allow a return five different times. Never heard back from them.
Hi Ronald Crew, We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
The website was good but I couldn't find the pants that go with a top I purchased
Hi Huang Gai, Thank you for taking the time to share your positive feedback. We truly appreciate your support. Please don't hesitate to reach out if you need any assistance in the future.
Got a faux-leather jacket that was waaay too small for me or for its stated size. Also, more like vinyl than leather. Wanted to return, tried to call their phone---number not in service. Followed their directions. Boxed up coat with a copy of all correspondence and sent to the Santa Fe Springs address. Came back, not opened, not even received. Wrote to ask why (don't they want the coat back for resale?). Never responded. They're crooks, all right. I'll donate the coat to charity, and I'm glad the merch was cheap so I'm not out that much money.
Hi John Osborne, We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
My name is Denise and I left a bad review here a few days ago as I’ve been totally ignored by Cotosen. They relied saying contact us using the email they provided on trust pilot or ring our uk speaking number +852800931299 and guess what!!! The number doesn’t exist and there has been no reply to my email. Do not order from them they are scammers! This issue is over a week now of me trying to return tat that they sent me. All their advertising is AI you don’t get what you see. You have been warned!
Hi Denise, We understand your concern and are doing our best to provide the best solution for your problem. Kindly coordinate with our customer support to ensure proper assistance. Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
Your selection was great! It's my own fault for ordering late, but it would be nice to have options for overnight or two day delivery.
Hi Darrin Amundson, Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force in continuing to deliver the best products. Have a great day!
DON’T BUY FROM THIS COMPANY OF CRIMINALS!!! Product as advertised=0 out of 10 (Looks nothing like what you see online) Product Quality=1 out of 10 (Cheapest sh*t you can stitch together) Product Fit = 1 out of 10 (If you follow their size chart or go even larger, it fits like sh*t and nothing is even) **Return Policy=0 out of 10** (Their return policy is a bold faced LIE! There’s no refund if you’re unhappy…period!) Any response posted after this review stating they want to help me is a LIE. It’s written for the sole purpose of enticing the next unsuspecting chump. Don’t be that person. Run from this company, don’t walk. Cotosen is as bad as it gets in the online retail world!
Hi Milt, We understand your concern and are doing our best to provide the best solution for your problem. Kindly coordinate with our customer support to ensure proper assistance. Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
Received a coat six days ago which stated it was swede with fur faux collar. It is not swede, so that’s false information so I am wanting to return it. On their website it states you have to inform them before you start the return/refund process. I have emailed them every day and no one is answering me at all. Is this a scam business?
Hi Denise, We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
Wow--where do I start? As a Christmas present for me, my husband ordered several items from Cotosen's online store, assuming the photos were a representation of the quality. Holy crap--NOT EVEN CLOSE. As soon as we received them, we realized we'd been duped by AI fakes. NONE of the items matched what was ordered, other than perhaps a loose interpretation of "shirt" or "jacket". The photos were apparently created using an AI generator like MidJourney (I've seen similar models on the site). I attempted several times to return the items for a refund, but kept getting a canned response from the company. Finally, I contacted our credit card company and filed a complaint. The rep told me she'd been getting a LOT of these kinds of complaints (not just for Cotosen). They opened an inquiry and tried to contact Cotosen. They also issued a refund with the caveat that if the company responded and tried in good faith to remedy the situation, that refund would be removed. Well, surprise, surprise, they didn't respond and I kept the refund. DO NOT ORDER FROM COTOSEN. THIS IS A SCAM, like so many on the interwebs these days. Lesson learned. Edited***The response below from the company is laughable. I sent my concerns to the email address multiple times and called the phone number, but no one ever got back to me. My credit card company did the same. They never received a response. DO NOT USE COTOSEN. I repeat, it is a SCAM.
Hi Mymiddlenameisdanger, We understand your concern and are doing our best to provide the best solution for your problem. Kindly coordinate with our customer support to ensure proper assistance. Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
The product looked appealing but can't really tell until I get it.
Hi Lou DeBonis, Thank you for taking the time to share your positive feedback. We truly appreciate your support. Please don't hesitate to reach out if you need any assistance in the future.
AWFUL Company! This is the company you fear buying from when shopping online. Forget the low prices and computer generated images of products that are shown. It’s ALL A SCAM! I was scammed and there’s many more like me. Lastly, ignore the reply they’ll write following this review stating they want to resolve the issue because they haven’t and they won’t. You have been warned.
Hi Milt, We do understand your concern, and we are doing our best to provide the best solution for you. Please coordinate with our customer support to receive assistance. Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
Do not buy anything from this company I got ripped off the picture isn’t what you get when you order the clothes. The quality sucks and they charge you more for shipping and don’t tell you.
Hi Ron Brasili, We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
My wife ordered me a coat February 4th and paid $86.98. We have not received it and their 2 numbers listed are out of service. Sounds like a scam. Robert Ranieri
Hi Robert Ranieri, We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
The materials are not as advertised not leather very thin and only one out of the three items fit the tops run small
Hi Steven, We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
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