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Covers&All

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关于 Covers&All

数据更新
网站
coversandall.com
分类
家居与园艺
所在地
美国
状态
待认证
近 12 个月
199 条评价
差评回复率
100%(58/58 条)
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商家自述

在Coversandall在线购买户外罩、户外电视罩、火坑罩、木柴罩、定制烧烤架罩。订单满$99享15%折扣加免运费

以上内容由商家自行提供,未经平台核实。

Covers&All靠谱吗?

Covers&All(coversandall.com)在 OK.one 的综合评分为 3.7 分(满分 5 分),基于本站收录的 199 条用户评价,属于家居与园艺分类,口碑一般。评价两极分化:66% 给出 4 星及以上,同时 26% 打了 1 星;商家回复了 100% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-09-06。

评价综述

AI 生成

查看1,581条评论后,评论者对这家公司给出了很好的评价。顾客经常提到定制罩子非常耐用,设计得完美贴合户外家具和设备。人们也很欣赏协作设计流程,工作人员 routinely 会在生产开始前主动联系确认精确尺寸。买家经常称赞这些定制产品提供的出色防天气性能和可靠表现。 一些评论者对漫长的配送时间表示不满,提到订单需要数周甚至数月才能送达。还有少数人觉得客服难以联系,出现问题时难以获得有效帮助。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

A
Andrea Greene McDougal · 写过 1 条评价 · 体验于 2026-06-19 ·

我已经为我的……订购了几个封面。

我为我的户外家具订购了几套罩子,从未失望过。订单来得很快,封面做工也很好。质量是一流的!而且价格太棒了!强烈推荐给大家!!!

Covers&All 回复2026-06-19

Hi Andrea, thank you for your continued support! We're delighted to hear that you've been happy with the quality, craftsmanship, and value of our outdoor furniture covers. Your recommendation means a lot to us, and we truly appreciate your trust in our products. We look forward to serving you again in the future!

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Rick Roline · 写过 1 条评价 · 体验于 2026-04-15 ·

露台家具套

我们订购的盖子尺寸完美,材质优质。 Covers & All 公司进行了良好的沟通并按时完成。

Covers&All 回复2026-06-19

Hi Rick, Thank you for your wonderful feedback! We’re delighted to hear that your cover fit perfectly and met your expectations in terms of quality. It’s also great to know that our communication and timely completion contributed to a smooth experience. We truly appreciate your support and thank you for choosing Covers & All!

G
Getintolife · 写过 3 条评价 · 体验于 2026-06-15 ·

有0星吗?

到目前为止,毫无疑问,这是我处理过的最大的诈骗公司。公司在过去一个月里推迟了我的订单 3 次,更改了我的预计交货日期 3 次,通过电话和实时聊天挂断了我的电话,并拒绝退款,声称产品正在生产中。尽可能远离这家公司,他们不在加拿大,当他们在印度使用血汗工厂时,他们会炫耀,如果它真的到达,产品质量可能会像他们的客户(缺乏)服务所证明的那样糟糕,没有坐垫插入物,不退款,而且要自掏腰包 380 美元。 更新…。经过多次投诉后,我收到一条消息,说他们将为我订购但从未收到的产品退款。

Covers&All 回复2026-06-19

Dear Customer, We sincerely apologize for your experience and regret the inconvenience caused. Kindly email us at [email protected] along with your order details so our team can thoroughly review the matter and assist you with an appropriate resolution at the earliest.

R
Robert Owens · 写过 1 条评价 · 体验于 2026-06-15 ·

如果我能给-1我会

如果我能给-1,我会的。 他们的设计者在数学上面临挑战,无法破译基本的测量和设计。他们的“24x7”支持团队只能说和听不懂英语。 他们承诺了交货日期,但错过了交货日期,然后未能跟进或协助解决问题。不断的虚假陈述和未能跟进。

Covers&All 回复2026-06-19

Hi Robert, We sincerely apologize for your experience and regret that we fell short of your expectations. We understand your concerns regarding the design, communication, and delivery delays. This is certainly not the experience we aim to provide. Your feedback is important to us and has been shared with the concerned team for review and improvement. We appreciate you bringing this to our attention.

S
Steven Johnson · 写过 1 条评价 · 体验于 2026-06-12 ·

按照…的指示进行操作

遵循全地形车绞盘盖尺寸说明。我的是完全不同的坐骑,位于船上。我真的不认为它会合适,但我错了。非常适合!

Covers&All 回复2026-06-19

Hi Steven, thank you for your feedback! We're delighted to hear that the cover fit perfectly, even with your unique boat-mounted setup. It's great to know that following the measurement instructions helped achieve the right fit. We truly appreciate your support!

g
glenn vermoch · 写过 1 条评价 · 体验于 2026-06-15 ·

天窗遮阳帘采用优质材料制成……

天窗遮阳帘采用优质材料制成。做工质量也很高。客户服务很棒,所有问题都得到解答,帐户和折扣很快得到验证。运输有点慢,但没什么大不了的,又订购了 2 个色调。谢谢

Covers&All 回复2026-06-19

Hi Glenn, Thank you for your wonderful feedback! We’re delighted to hear that you were pleased with the quality, workmanship, and overall experience with our skylight shades. It’s especially rewarding to know our customer service team was able to assist you promptly. We appreciate your understanding regarding the shipping timeline and are truly grateful for your continued trust, especially with your additional order. Thank you for choosing us!

S
Steve Domingues · 写过 9 条评价 · 体验于 2026-06-17 ·

一星评价

一星评论——极其令人失望的经历 如果我能给零星,我会的。 我强烈建议避开这家公司。 我们于 5 月初下了订单,并支付了额外的加急运费,预计交货日期为 2026 年 5 月 11 日。我们当时正在为几场后院娱乐活动做准备,并专门购买了这些盖子,以便及时更新我们的户外空间以应对这些聚会。 一个多月过去了,我们仍然没有收到订单。 最令人沮丧的不仅仅是延误,而是缺乏一致的沟通和问责。我们收到了多种解释,包括: • 等待生产 • 生产积压 • 等待调度 • 等待承运人 • 3-5 天内发货 • 其他未指定的延迟 每一次更新似乎都与前一次相矛盾,并且没有一次更新导致我们的订单实际发货。 我们已在三个不同的场合要求与主管或经理交谈,但尚未接到电话或有意义的升级。 相反,我们继续收到要求更多耐心的通用电子邮件回复。 该公司于 6 月 3 日承认,订单已经制作完成,并将在 3 至 5 个工作日内发货。一个多星期后,仍然没有发货,没有追踪号码,也没有主动沟通。 此时,问题不再仅仅是订单延迟,而是客户服务失败。我们全额付款,支付加急运输费用,错过了计划的活动,并花了数周时间试图获取准确的信息。 客户应该得到诚实的沟通、现实的交付承诺以及在出现问题时与管理层联系。不幸的是,我们的经历恰恰相反。 这是业余操作。 非常失望。

Covers&All 回复2026-06-18

Hi Steve, We sincerely apologize for your experience. As per the latest update, your order has been canceled, and a full refund request has been initiated. We regret the delays and inconvenience caused and appreciate the opportunity to review your feedback.

J
Jude Davies · 写过 2 条评价 · 体验于 2026-06-01 ·

他们交付了!

我告诉他们我想要什么。 他们交付了。 一切都发生得很快。 盖子完全防水(而且我们经历过一些疯狂的夏季风暴),并且完全贴合。

Covers&All 回复2026-06-18

Hi Jude, Thank you for your wonderful feedback! We're delighted to hear that everything was delivered exactly as expected and in a timely manner. It's great to know the cover fits perfectly and is performing well, even through heavy summer storms. We truly appreciate your support and thank you for choosing us!

C
Chris Gilpin · 写过 1 条评价 · 体验于 2026-06-17 ·

订购了 2 个椅套,被告知……

订购了 2 个椅套,并被告知将于 6 月 17 日交付。6 月 17 日到达后,没有椅套。 打电话给支持人员(等待了很长时间),他们告诉我生产延迟了(网站上或通过电子邮件没有任何迹象表明这一点)。 我本来是靠这些保险来计划旅行的,现在我运气不好了,当我要求退款时,他们一直让我等待(最终放弃并挂断电话)。不确定我是否会得到退款或是否会收到产品。买家当心,

Covers&All 回复2026-06-18

Hello Chris, we are sorry for the inconvenience caused to you. We certainly understand your concern, and our team has canceled the order and initiated a full refund request for the same. Moreover, we truly appreciate your feedback and will certainly take it into consideration to help improve our customer experience.

K
Katie Long · 写过 1 条评价 · 体验于 2026-06-11 ·

有点失望。

客户服务非常棒。网站很容易浏览。然而,我们测量了 3 次垫子,垫套仍然太大,看起来很邋遢。我们想要防水罩,但它看起来更像是您需要脱下以保留实际的垫子和罩子的东西,而不一定是您想坐在上面的东西。我感到很失望!

Covers&All 回复2026-06-18

Hi Katie, We sincerely apologize for the inconvenience caused to you. Our team has reached out to you for more details. We are currently awaiting your response to provide further assistance.

D
David Suminski · 写过 13 条评价 · 体验于 2026-06-04 ·

伟大的公司

伟大的公司,定制订单的质量、工艺和价格是无与伦比的

Covers&All 回复2026-06-17

Hey David! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

G
Gordon Gibb · 写过 1 条评价 · 体验于 2026-06-01 ·

定制订单的快速周转

定制订单的快速周转和高质量的产品。看起来和感觉都很棒,到目前为止能够很好地承受各种因素。

Covers&All 回复2026-06-16

Hi Gordon, thank you for taking the time to share your feedback. We're delighted to hear that you're happy with the quick turnaround, the quality of your custom order, and that it's holding up well to the elements. We truly appreciate your support and hope you continue to enjoy your product for years to come.

L
Lynn Chonko · 写过 2 条评价 · 体验于 2026-06-10 ·

照片有帮助!

沟通和反复测量确保了完美契合。预计面料会更厚,但主要担心的是在南卡罗来纳州炎热阳光下的耐用性。

Covers&All 回复2026-06-16

Hi Lynn, Thank you for your feedback! We're glad to hear that the communication and measurement process helped ensure a perfect fit. We appreciate your comments regarding the fabric and would like to assure you that our materials are selected for outdoor use and durability. We hope the cover serves you well in the South Carolina sun for years to come. Thank you for choosing us!

S
Sara Attebury · 写过 1 条评价 · 体验于 2026-06-15 ·

做工很差,而且不防水

盖子上有大量松动的线,很难拉上拉链。我联系了客户服务人员,他们愿意给我商店信用,为什么我想从这家公司购买其他东西,而第一个东西做得这么差呢?然后,更糟糕的是,我支付了升级的防水面料的费用,昨晚我第一次下雨,里面的床垫完全湿透了。在其他地方购买您的产品。

Covers&All 回复2026-06-15

Hi Sara, We sincerely apologize for the inconvenience caused to you. As per the latest update, our team had processed a replacement for the cover with a different fabric. We hope the issue is now resolved.

P
Perry Flemmen · 写过 3 条评价 · 体验于 2026-06-15 ·

花了很长时间才得到设计......

花了很长时间才获得设计批准。终于投入生产并确定了交货日期。没有出现,打电话,被告知他们太忙了。为什么要向我发送交货日期?代理挂断了电话。请使用位于美国的呼叫中心!

Covers&All 回复2026-06-16

Hello Perry, we sincerely apologize for the delay with your order. Please be assured that we have forwarded your concern to the production team and requested that the order be expedited and shipped as soon as possible. You will be notified with the tracking details once the order has been dispatched. We truly appreciate your feedback and will certainly take it into consideration as we continue working to improve the customer experience.

L
Lisa Barooshian · 写过 1 条评价 · 体验于 2026-06-15 ·

非常适合

非常合身 - 定制,难以合身的尺寸! 看起来棒极了。

Covers&All 回复2026-06-15

Hi Lisa, Thank you for your wonderful feedback! We're delighted to hear that the custom cover fit perfectly despite the challenging measurements and that you're pleased with how it looks. We truly appreciate your support and look forward to serving you again in the future.

b
bobbiemars · 写过 2 条评价 · 体验于 2026-06-15 ·

盖子完美贴合,质量……

盖子非常合身,质量也很棒。

Covers&All 回复2026-06-15

Dear Customer, Thank you for your feedback! We're delighted to hear that the covers fit perfectly and that you're pleased with the quality. We truly appreciate your support and look forward to serving you again in the future.

S
Sindy Preger · 写过 2 条评价 · 体验于 2026-06-14 ·

买家小心

买家当心!我2026年4月28日从加拿大下了3个座垫的订单,被告知5月18日发货。已经一个月了,从那以后我每周都会打电话给客服。 该公司运营着一个离岸呼叫中心,他们的代表读取脚本 - 哦,非常抱歉给您带来不便,我们的订单数量超出了我们的处理能力,它正处于生产的最后阶段,将于下周发货。 仍在等待 15% 折扣作为延迟发货的补偿。 今天他们告诉我它将在 48 小时内从印度发货! 他们所有的作品都来自印度,没有任何东西是在北美制造的。 太令人失望了,浪费时间和精力。 如果我知道这会是这个过程,我永远不会订购。

Covers&All 回复2026-06-16

Hello Sindy, we are sorry for the delay with your order. Due to a higher volume of orders than forecasted, our production team is currently experiencing delays, and we sincerely apologize for the inconvenience caused. Please be assured that we have forwarded your concern to the production team and requested that your order be expedited and shipped as soon as possible. You will be notified with the tracking details once the order has been dispatched. Also, please be assured that the 15% discount has already been processed from our end. Additionally, all of our products are manufactured in India, and this information is available on our website for customers' reference. We truly appreciate your feedback and will certainly take it into consideration as we continue working to improve the customer experience.

S
Steve Schmidt · 写过 1 条评价 · 体验于 2026-05-11 ·

购买柴火盖的总体体验

总的来说,购买柴火架盖的体验还是不错的。材料很棒而且质量很好。 唯一的问题是深度。 我提供的深度为 16 英寸,但我的许多木柴都比这个长,因此盖子非常紧密。因此,我不希望盖子的拉链能持续很长时间。

Covers&All 回复2026-06-01

Hi Steve, Thank you for your feedback. We're glad to hear you're pleased with the quality of the material and your overall experience. We appreciate your comments regarding the fit and zipper. Since the cover was made to the dimensions provided, longer firewood pieces may result in a tighter fit. Thank you for sharing your experience and valuable feedback.

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