快速服务
快速的服务。品质优良
Hi Catherine, Thank you for your kind words! We're delighted to hear you were happy with our quick service and the quality of your order. We truly appreciate your support and look forward to serving you again!
Covers&all(coversandall.ca)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 100 条用户评价,属于家居与园艺分类,口碑良好。82% 的评价为 4 星及以上,9% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。
快速的服务。品质优良
Hi Catherine, Thank you for your kind words! We're delighted to hear you were happy with our quick service and the quality of your order. We truly appreciate your support and look forward to serving you again!
我根本不建议从 Covers 和 All 订购。我们为我们的小屋订购了 6 种色调。我们订购的是 42 英寸宽度,结果是 40 英寸。我们订购并支付了加急交货(7 天)的费用,它们在 3 周内交付给我们......包装中根本没有安装说明。我们通过与该公司的聊天取得了联系,并要求提供一份 pdf 格式的说明,而不是视频(那是无用的),我们被引导到......一个视频。总而言之,服务很差,质量很差。省去麻烦,走进一家商店,您可以实际看到您订购的商品,并确保您得到您所支付的费用。不用说,我们永远不会再从他们那里订购。
Hello Kevin, we are sorry for the inconvenience caused. Regarding your concern about the size, please note that under the "How to Measure?" section on our website, we mention that for an inside mount, 50 mm is automatically deducted from the total width provided by the customer to accommodate the mounting hardware. Therefore, the product was manufactured and delivered according to our standard process. Moreover, our team has contacted you via email to address your concern regarding the installation instructions and is currently awaiting your response. We also appreciate your feedback regarding the delay and will certainly share it with the concerned team as we continuously strive to improve the customer experience.
好产品。完全按照描述。关于运输过程的良好沟通
Hi Karen, Thank you for your wonderful feedback! We're delighted to hear that the product met your expectations and that you found our shipping communication helpful throughout the process. We truly appreciate your support and look forward to serving you again in the future.
我不小心订购了错误的颜色封面,他们毫不费力地为我进行了更改。这是他们为我制作的第三个封面,我还会订购更多一些。
Hey Mike! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
颜色、尺寸、质量和交货速度都很完美。 谢谢。
Hi Janice, Thank you for your wonderful feedback! We're delighted to hear that you were happy with the colour, size, quality, and speedy delivery of your order. We truly appreciate your support and look forward to serving you again.
封面外面看起来很棒,但里面充满了很长的细绳,经常被拉链卡住。 如果在选择定制坐垫尺寸后有定制泡沫选项,那就太好了。我知道你们提供定制切割泡沫,但不提供有角度的泡沫或梯形泡沫。我一直在寻找有角度的泡沫选项,所以当矩形泡沫是唯一可用的东西时,这有点令人失望。 谢谢
Hi Jeordi, Thank you for your valuable feedback. We appreciate your suggestions regarding the foam options and are sorry to hear about the loose threads inside the cover affecting the zipper. Please email us at [email protected] along with your order details and photos of the issue. Our team will review your concerns and assist you with the best possible resolution.
该产品的交付时间比最初发布的时间要早得多。 该产品也很棒。 干得好
Hi Edwin, Thank you for your fantastic feedback! We're delighted to hear that your order arrived earlier than expected and that you’re happy with the quality of the product. We truly appreciate your support and look forward to serving you again!
质量好,很合身,交货期短
Hi Kent, Thank you for your great feedback! We're delighted to hear that the product fits perfectly and that you were happy with the quality and delivery time. We truly appreciate your support and look forward to serving you again.
激动不已! 易于订购、完美的产品和出色的客户体验。 品质优良,价格优惠。
Hi Nancy, Thank you for your wonderful feedback! We're thrilled to hear that you had such a great experience with our ordering process, product quality, and customer service. We truly appreciate your support and look forward to serving you again in the future.
防火桌罩非常合适。我遇到的问题是拉绳系紧。对角只有 2 个系紧装置,而我预计所有 4 个角都有一个系紧装置。用于拉绳的绳子在两个角的每一侧仅缝制了约 6 英寸。因此无法紧贴其余的角。产品中没有任何内容解释这种短落。 这是我从 Covers & All 购买的第三个封面,我发现它们做得非常出色,但这个封面有所不足。
Hi Jay, We're sorry to hear that the fire table cover did not fully meet your expectations. The drawstring placement on this cover follows our standard manufacturing specifications for this size. We also offer additional tie-down options during the ordering process so customers can select the configuration that best suits their needs. Your feedback is valuable to us, and we'll be sure to share it with our team as we continue working to improve both our products and product descriptions. We appreciate your continued support and hope to serve you better in the future.
让我了解每一步的情况。
Hey Patricia! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
收到订单的速度比预期的要快,最终的产品很棒。封面做工精良,正是我订购的。这是我第二次订购封面,我发现封面的质量无与伦比!
Hey Cynthia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
产品于 6 月 20 日订购,交货日期为 7 月 3 日。 交货日期随后修改为7月10日。 7 月 10 日仍未收到产品后,我向该公司进行了跟进,并被告知该产品现在才经过质量控制。 24小时后我再次跟进,看看是否会得到不同的答案……我确实得到了。 产品终于在 7 月 21 日交付。这不是定制订单。 如果该公司声称有库存并准备发货的商品需要一个多月的时间才能交付,我就不愿意订购其他任何商品。
We’re sorry for the delay and the inconvenience caused. Due to an unusually high volume of orders, the processing and delivery of this order took longer than expected. We understand that waiting over a month for an order and receiving revised delivery timelines was disappointing. Please note that whether an order is custom or standard, all our products are made to order, and the high order volume resulted in longer-than-usual processing times in this case. We’re taking this feedback seriously and will work to improve our processing and delivery timelines to provide a better experience going forward.
订购方便 等待时间非常好 产品的质量非常棒
Hi Derek, Thank you for your feedback! We're delighted to hear that you found the ordering process easy, the turnaround time satisfactory, and the product quality excellent. We truly appreciate your support and look forward to serving you again.
订单过程很简单,我不得不打电话给客户服务,因为订单晚了两周,但很快就得到了解决,我的订单在两周内交付了。产品如期而至。 可以改进的一件事是钱包积分的有效期,6个月或更长时间会更好。
Hi Steve, Thank you for your feedback! We're glad to hear that your order process was easy and that our team was able to assist you promptly. We appreciate your understanding regarding the delivery delay and are pleased that your product arrived as expected. We also appreciate your suggestion regarding the wallet points expiry period and will share your feedback with our team for consideration. Thank you for choosing us, and we look forward to serving you again.
封面和所有我们都提供了很大的帮助。我的泳池盖用了不到一年,已经裂开了。他们更换了它。非常感谢。
Dear Customer, Thank you for your kind feedback! We're glad we could assist you and that we were able to replace your pool cover under warranty. Your satisfaction is important to us, and we appreciate your trust in Covers & All. We look forward to serving you again in the future.
再次延迟订单,并且没有适当通知我的产品何时交付。强烈不推荐这家公司。我的订单是 5 月份下的,现在是 7 月中旬,订购 2 个小侧垫
Dear Customer, We sincerely apologize for the delay and the inconvenience caused. Kindly email us at [email protected] with your order details, and we will investigate the status of your order and assist you as quickly as possible.
优质露台垫。 sunbrella 的优质面料。 到目前为止只坐过几次。但泡沫似乎仍在坚持。看来要反弹了我准备了 5 英寸厚的垫子,供体重较重的客人坐在上面。
Hello Christina, thank you for your thoughtful feedback! We're delighted to hear that you're happy with the quality of your patio cushions and the Sunbrella fabric. It's great to know the foam is performing well so far. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Dear Customer, Thank you for your feedback. We’re delighted to hear that you really like the product. Your support is truly appreciated.
优质的产品;正是我订购的。
Hey Linda! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
共 100 条符合条件的评价