Covers&all (coversandall.ca) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is good. 82% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Quick service. Excellent quality
Hi Catherine, Thank you for your kind words! We're delighted to hear you were happy with our quick service and the quality of your order. We truly appreciate your support and look forward to serving you again!
I would not recommend ordering from Covers and All at all. We ordered 6 shades for our cottage. We ordered in 42 inch widths and they came at 40 inches. We ordered and paid for expedited delivery (7 days) and they were delivered to us in 3 weeks....There was no instructions on installation at all in the package. We got in touch via chat with the company and asked for a pdf of instructions not a Video ( that was useless) and we were directed to.......a video. All in all terrible service, terrible quality. Save yourself the trouble and go into a store where you can actually see what you are ordering and ensure you get what you pay for. Needless to say we will never order from them again.
Hello Kevin, we are sorry for the inconvenience caused. Regarding your concern about the size, please note that under the "How to Measure?" section on our website, we mention that for an inside mount, 50 mm is automatically deducted from the total width provided by the customer to accommodate the mounting hardware. Therefore, the product was manufactured and delivered according to our standard process. Moreover, our team has contacted you via email to address your concern regarding the installation instructions and is currently awaiting your response. We also appreciate your feedback regarding the delay and will certainly share it with the concerned team as we continuously strive to improve the customer experience.
Good product. Exactly as described. Very good communication on shipping process
Hi Karen, Thank you for your wonderful feedback! We're delighted to hear that the product met your expectations and that you found our shipping communication helpful throughout the process. We truly appreciate your support and look forward to serving you again in the future.
I accidentally ordered the wrong color cover and they made the change for me with no hassle. This is my third cover they have made me and I have a few more I will be ordering.
Hey Mike! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Colour, size, quality, and speed of delivery were perfect. Thanks.
Hi Janice, Thank you for your wonderful feedback! We're delighted to hear that you were happy with the colour, size, quality, and speedy delivery of your order. We truly appreciate your support and look forward to serving you again.
The covers look great on the outside but the inside is full of really long stringy bits that get caught in the zipper a lot. It would be nice if there was a custom foam option after selecting the custom cushion sizes. I know you guys offer custom cut foam but you don’t offer angled foam or trapezoid shaped foam. I was looking for an angled foam option so that was a little disappointing when rectangle shaped foam was the only thing available. Thanks
Hi Jeordi, Thank you for your valuable feedback. We appreciate your suggestions regarding the foam options and are sorry to hear about the loose threads inside the cover affecting the zipper. Please email us at [email protected] along with your order details and photos of the issue. Our team will review your concerns and assist you with the best possible resolution.
The product was delivered much earlier than originally posted. The product was excellent as well. Great job
Hi Edwin, Thank you for your fantastic feedback! We're delighted to hear that your order arrived earlier than expected and that you’re happy with the quality of the product. We truly appreciate your support and look forward to serving you again!
Good quality, fits great, short delivery time
Hi Kent, Thank you for your great feedback! We're delighted to hear that the product fits perfectly and that you were happy with the quality and delivery time. We truly appreciate your support and look forward to serving you again.
Thrilled! Easy to order, a perfect product and great customer experience. Excellent quality, for a great price.
Hi Nancy, Thank you for your wonderful feedback! We're thrilled to hear that you had such a great experience with our ordering process, product quality, and customer service. We truly appreciate your support and look forward to serving you again in the future.
The fire table cover fits well. The issue I have is the draw string tie downs. There are only 2 tie downs at opposite corners where I would expect one at all 4 corners. The rope used for the draw strings is stiched only about 6" on each side of the 2 corners. So there is no way to snug the remaining corners. There is nothing in the product write up explaining this short fall. This is the third cover I have purchased from covers & all and I've found they do exceptional work but this cover falls short.
Hi Jay, We're sorry to hear that the fire table cover did not fully meet your expectations. The drawstring placement on this cover follows our standard manufacturing specifications for this size. We also offer additional tie-down options during the ordering process so customers can select the configuration that best suits their needs. Your feedback is valuable to us, and we'll be sure to share it with our team as we continue working to improve both our products and product descriptions. We appreciate your continued support and hope to serve you better in the future.
Keeping me informed each step of the way.
Hey Patricia! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The order was received faster than expected and the final product was great. Covers were well made and exactly what I ordered. This is my second time ordering from covers and all and I find the quality of the covers cannot be beat!
Hey Cynthia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Product was ordered on Jun 20 with a delivery date of July 3rd. Delivery date was then revised to July 10th. After not receiving the product by July 10th I followed up with the company and was told the product was only now going through quality control. I followed up again 24 hours later to see if I would be given a different answer..which i was. Product finally delivered on Jul 21. This was not a custom order. I'm not willing to order anything else if it takes over a month to deliver an item that the company claims to be in stock and ready to ship.
We’re sorry for the delay and the inconvenience caused. Due to an unusually high volume of orders, the processing and delivery of this order took longer than expected. We understand that waiting over a month for an order and receiving revised delivery timelines was disappointing. Please note that whether an order is custom or standard, all our products are made to order, and the high order volume resulted in longer-than-usual processing times in this case. We’re taking this feedback seriously and will work to improve our processing and delivery timelines to provide a better experience going forward.
Ease of ordering Wait time was excellent Quality of the product was fantastic
Hi Derek, Thank you for your feedback! We're delighted to hear that you found the ordering process easy, the turnaround time satisfactory, and the product quality excellent. We truly appreciate your support and look forward to serving you again.
The order process was easy, I had to phone customer service as the order was two weeks late, but that was resolved quickly and my order was delivered in two weeks. The product came as expected. One thing that could be improved this the expiry date on the wallet points, 6 months or more would be better.
Hi Steve, Thank you for your feedback! We're glad to hear that your order process was easy and that our team was able to assist you promptly. We appreciate your understanding regarding the delivery delay and are pleased that your product arrived as expected. We also appreciate your suggestion regarding the wallet points expiry period and will share your feedback with our team for consideration. Thank you for choosing us, and we look forward to serving you again.
Covers and all we're a big help. My pool cover was less than a year old and it was ripping . They replaced it. Much thanks.
Dear Customer, Thank you for your kind feedback! We're glad we could assist you and that we were able to replace your pool cover under warranty. Your satisfaction is important to us, and we appreciate your trust in Covers & All. We look forward to serving you again in the future.
once again another late order with no proper notification of when my product will be delivered. highly do not recommend this company. my order was placed in May it is now mid July for 2 small side cushions
Dear Customer, We sincerely apologize for the delay and the inconvenience caused. Kindly email us at [email protected] with your order details, and we will investigate the status of your order and assist you as quickly as possible.
Good quality patio cushions. Good fabric from sunbrella. Only sat on them a few times so far. But foam seems to be holding up. Seems to bounce back. I had cushions made 5 inches thick for heavier guests to sit on.
Hello Christina, thank you for your thoughtful feedback! We're delighted to hear that you're happy with the quality of your patio cushions and the Sunbrella fabric. It's great to know the foam is performing well so far. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Dear Customer, Thank you for your feedback. We’re delighted to hear that you really like the product. Your support is truly appreciated.
Great quality product; exactly what I ordered.
Hey Linda! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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