Covers&all (coversandall.ca) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is good. 82% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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Louis Mckay · 3 reviews · Experienced 2026-05-08 ·
★★★★★
We LOVE our new Pergola sail top
We LOVE our new Pergola sail top, just LOVE it, perfect fit and colour. We are sure glad we found this website this is the second time we have used it, oh and the measurements were perfect as well
Reply from Covers&all2026-05-12
Hey Louis! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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Lisa Dadd · 2 reviews · Experienced 2026-05-06 ·
★★★★★
The covers are too big and sloppy…
The covers are too big and sloppy looking and I thought the material was heavier because I order from you a few years ago. Given the price for custom I wish they fit better. I had to buy bungee cords to keep them in place.
Reply from Covers&all2026-05-11
We are sorry to hear that the new cover did not meet your expectations. Upon reviewing the order details, we can confirm that the cover was processed exactly as the order was submitted along with standard leeway. We can see that the fabric selected for this order was different from the fabric chosen in your 2021 order, although the previous fabric option was still available at the time of purchase. We also noted that tie-down options were not selected with this order, which is why the cover was manufactured accordingly. The fabric and specifications provided match the details mentioned on our website for the selected material. Your feedback is valuable to us and will be considered as we continue improving the overall customer experience.
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David Holland · 1 review · Experienced 2026-05-02 ·
★★★★★
High Quality Covers
They have a great website with all the information needed to choose material and ensure you size the covers correctly.
The covers arrived quickly and were well packaged. They were very well made and were obviously a high quality product. They give every impression that they will last for many years
Reply from Covers&all2026-05-06
Hi David, thank you for your wonderful feedback! We’re delighted to hear you found the website helpful and that the covers arrived quickly, well packaged, and exactly as expected. It’s great to know you’re impressed with the quality and craftsmanship, and we truly appreciate your trust in our products.
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Brad Green · 1 review · Experienced 2026-05-01 ·
★★★★★
Fabric didn't match digital sample
From time of order to delivery was quick. The build quality was pretty good. The fabric didn't meet my expectations as I paid for the considerably more expensive belenos material. The digital swatch for Kashmir blue didn't look at all like what I got both in color or visual texture.
Reply from Covers&all2026-05-06
Hi Brad, thank you for reaching out. Please share your order number along with a brief description of the issue at [email protected], and our team will assist you further.
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Don · 7 reviews · Experienced 2026-05-02 ·
★★★★★
Only suggestion I have is that the two…
Only suggestion I have is that the two pole cords go completely around the cover so that it could be pulled tighter
Reply from Covers&all2026-05-04
Thank you, Don! We appreciate your suggestion regarding the pole cords going completely around the cover for a tighter fit. Your feedback has been shared with our team for consideration. Thank you for your support!
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simon houle · 1 review · Experienced 2026-05-02 ·
★★★★★
Ruby answered all of my questions and…
Ruby answered all of my questions and provided good insight for my purchase.
Reply from Covers&all2026-05-04
Hey Simon! We are delighted to hear that you are pleased with our services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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Simone · 2 reviews · Experienced 2026-04-30 ·
★★★★★
Umbrella covers
The umbrella covers were made perfectly. The material provided was nice quality.
Reply from Covers&all2026-05-04
Hey Simone! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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murray henry · 1 review · Experienced 2026-04-24 ·
★★★★★
The product was exactly as described
Reply from Covers&all2026-04-28
Thank you, Murray! We’re glad to hear the product was exactly as described. We truly appreciate your support!
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Marcela · 1 review · Experienced 2026-04-28 ·
★★★★★
I would like to leave a positive review…
I would like to leave a positive review for Spencer Jones. He was incredibly helpful, patient, and professional. He helped me update my custom order for 15 covers, explained the 'Assurance Plus' in detail, and made sure a 3D mock-up was requested. Excellent customer service!
Reply from Covers&all2026-04-28
Hi Marcela, Thank you for taking the time to share your feedback!
We’re delighted to hear about your positive experience with Spencer Jones. It’s great to know he was helpful, patient, and professional throughout the process, and that he ensured your custom order updates and 3D mock-up were handled seamlessly.
We truly appreciate your kind words and will be sure to share your feedback with him. If there’s anything else we can assist you with, please feel free to reach out.
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Carol · 3 reviews · Experienced 2026-04-20 ·
★★★★★
The perfect fit!
All the back and forth questions to make the measurements understood and the fit correct.
Reply from Covers&all2026-04-20
Hi Carol, Thank you for your feedback! We understand the back-and-forth during the measurement process can feel extensive, but it helps us ensure a precise and accurate fit for custom products.
We truly appreciate your cooperation and support!
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Geoff Munt · 1 review · Experienced 2026-04-02 ·
★★★★★
Ordering was super easy
Ordering was super easy, just had to enter in the correct dimensions and when the cover came it fit perfectly. Looks to be good quality and is waterproof, now will have to see how it stands up to the elements over time.
Reply from Covers&all2026-04-13
Hi Geoff, Thank you for your feedback. We’re glad to hear the ordering process was easy and that the cover fit perfectly upon arrival. It’s great to know you’re pleased with the quality and waterproofing. We appreciate your support and hope it continues to perform well over time.
Excellent Quality Cover .Perfect Fit .Dimension were excactly as i've ordered them.
Very happy with this Order !
Reply from Covers&all2026-03-31
Hi Dieter, thank you for your fantastic feedback! We're thrilled to hear the cover met your expectations with excellent quality and a perfect fit, and that the dimensions were exactly as ordered. So glad you're happy with your purchase—really appreciate your support!
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Tony Cioffi · 1 review · Experienced 2026-03-31 ·
★★★★★
The mattress pad feels to soft
The mattress pad feels to soft . Even though I selected the firmer option.
Reply from Covers&all2026-03-31
Hi Tony, thank you for your feedback. We’ve escalated your concern to our team for review and will work on this at the earliest. Appreciate your patience and support.
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Thomas S. · 2 reviews · Experienced 2026-03-20 ·
★★★★★
Great company to work with
Great company to work with. Great service. Followed up through the entire process.
Reply from Covers&all2026-03-25
Hey Thomas! We are delighted to hear that you are pleased with our services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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Roger Cervo · 5 reviews · Experienced 2026-03-03 ·
★★★★★
Very easy process and amazing results!
Very easy process and amazing results!
This is my 7-8th time using Covers and All. All my patio furniture is covered with the custom covers i made and bought through Covers and All. Highly recommend and will use them again for sure.
Reply from Covers&all2026-03-24
Thank you, Roger, for your continued support! We’re glad you found the process easy and are happy with the results. It’s wonderful to know you’ve chosen us multiple times for your patio covers, your recommendation truly means a lot. We look forward to serving you again!
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Ron · 1 review · Experienced 2025-03-31 ·
★★★★★
burdensome customer service
I have never written a review before, but felt compelled to do so, in this instance. It was provoked in part by Covers&all handling of my concern about a leaking air bag. ( these air bags are promoted to create an air barrier and lift the furniture cover off the table top) .
The air bag leaked and deflated repeatedly. When I requested a refund/replacement, the representative requested that I inflate the airbag, place it in a bathtub full of water, record a video of the air leak, and download it to the company. It required special software to video this process. I felt this was an excessive burden of proof and abandoned my request. I have since resorted to purchasing out door pillows to create the desired barrier effect.
In addition, the custom designed table cover has leaked and allowed moisture through to the table top. It has been no more effective as a barrier than a previous cover purchased at a local hardware store for a third of the cost.
Reply from Covers&all2026-03-16
Hi Ron, We’re sorry to hear about your experience. We are unable to locate an order associated with your username from this review, so we kindly request that you please email us at [email protected] with your order number so our team can review the matter in detail and assist you further. Your feedback is important to us and will be taken into consideration as we continue working to improve the overall customer experience.
Incredible experience from the custom design stage down to delivery and excellent communication at every stage. The results was great and fit perfectly.
Reply from Covers&all2026-01-16
Hey Jack! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This is my second time ordering a beautifully & perfectly crafted custom-made vinyl cover from Covers & All.
This review is to provide my highest regards & compliments, as well as my many thanks, to this company for their very fine work, as well as their customer service contact, starting with the initial ordering process, the messages regarding confirmation to confirm accurate sizing of my cover(s), all the way through to the final installation.
Covers and All is the perfect representation of how a company should be run! If you, the customer, have any questions or concerns regarding your item, their resolution team answers your online submission entry very quickly with very helpful & professionally detailed information.
Cover & All, yours is a company I most highly recommend to others with great confidence and will definitely order from you again as the need arises!
Reply from Covers&all2026-01-12
Hey Melanie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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customer · 3 reviews · Experienced 2026-01-06 ·
★★★★★
Third purchase would strongly advise to use them
This is my third purchase from this company. I find the website easy to acquire what I need. You look for the closet cover of the many options that are available. You do the measuring that is required. They have pictures to show you what needs measured. You then send in your measurements with pictures. Viola the product is then looked at by their staff. If they need are any adjustments needed to the design they email you back to confirm or adjust. The tracking of order is always a little off but the end product is awesome
Reply from Covers&all2026-01-07
We are delighted to hear that you are pleased with our product, service and website. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great communication, product, delivery, and quality. Love the covers!!
Reply from Covers&all2026-01-02
Hey Kathryn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
