零件部门非常了解……
零件部门非常了解我们正在寻找哪些零件。订购过程非常顺利,零件在几天内就到达了我们的所在地
Custom Truck One Source 是第一家真正的专业卡车和重型设备解决方案单一来源提供商。通过销售、租赁、售后零件和服务、设备定制、再制造、融资解决方案和资产处置,我们的专家团队、广泛的设备范围和遍布北美的综合网络为我们的客户提供卓越的服务和无与伦比的效率。
以上内容由商家自行提供,未经平台核实。Custom Truck One Source(customtruck.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 101 条用户评价,属于建筑与制造分类,口碑优秀。好评高度一致,93% 的评价为 4 星及以上;商家回复了 67% 的差评;近 12 个月新增 18 条。数据最后更新于 2026-08-12。
零件部门非常了解我们正在寻找哪些零件。订购过程非常顺利,零件在几天内就到达了我们的所在地
几个月来,埃尔默·格里斯比(Elmer Grigsby)一直在帮助我处理这个订单。我终于得到了客户的批准下订单。非常感谢您的帮助。
购买了一辆 2019 年款 Freightliner 斗式卡车,行驶里程为 36,*** 英里。 运输公司来接卡车,发现检查发动机灯亮了。 等了6个小时,服务人员关灯后就离开了。 550 英里的行程到了 200 英里时,灯又亮了。 一旦我拥有了它,我的任务就是找到当地的经销商,并将卡车运回重新修理的地方。 经过一周的等待批准后,我们取回了卡车并用我们公司的标志包裹起来。 检查发动机灯重新亮起,并再次负责将车辆退回当地经销商处。 在运输过程中,我们还注意到空调发出很大的振动噪音,我们立即向定制卡车提及。 再次等待授权后,发现卡车的涡轮增压器损坏。 我们再次等待资金批准,一周后订购了涡轮机的零件,但没有订购空调的零件。 涡轮完成后我们又问“空调呢?” 我们被告知,由于我们没有购买延长保修期,定制卡车将不再支付任何其他费用。 自交付以来,我们从未驾驶过这辆卡车超过 50 英里,也没有使用过它一次。 已经为他们支付了两笔款项,基本上可以说“我们已经完成了”修复其他任何事情。 我们永远不会再推荐或使用这家公司! 从来没有接到过任何管理层的电话......
优质的服务,我们能够在截止日期前完成
我和埃尔默·格里格斯比谈过,他非常乐于助人,唯一的问题是很多零件都缺货了
买家要小心。好人。 不过,我不建议从他们那里购买任何芯片卡车。一辆价值 88,000 美元的卡车支付了 5 个多月的付款,该卡车无法正常倾倒。需要前往商店 5 至 6 次,并损失大量业务。
周五下午,现场服务技术人员蒂姆·布拉德古德 (Tim Bloodgood) 前来解决卡车自交货以来出现的问题。尽管那是周五下午,而且他距离家有 3 到 4 小时的路程,但他还是慢慢地解决了问题。当他解决这个问题时,又发现了另一个问题,他也解决了这个问题。他花时间解释了问题和解决方案。很高兴看到服务技术人员花时间并享受他所做的事情。
Eddie, We're thrilled to hear that Tim was able to resolve any issues with your truck! Like all of us at Custom Truck One Source, our Field Service Techs take great pride in their work, so it's great to hear that he communicated the process to you along the way! Thank you for your positive feedback. I will be sure to share it with the team! -DA
很棒的经历。易于合作。货物准时发出。
Chris, We're glad to hear that you had a positive experience working with us, and that your shipping was sent on time! Thank you for taking the time to share your feedback. -DA
Hi there! We're thrilled to hear that you found our products and parts accessible! Thank you for your positive feedback; I will share your message with our parts team. -DA
尽管这是一个涉及小部分的小问题,但响应很快,我被引导到适当的部门来处理问题
Richard, We're happy to hear that our response was rapid and that we directed you to the right department to resolve the situation. Thank you for your positive feedback!
对于建立帐户和验证所需零件非常有帮助。 谢谢你 乔尔 斯凯沃斯设备
Joel, We're happy to hear that we could help you with your account setup and parts verification. Thank you for sharing your positive experience with us! Please email us at [email protected] if you ever need further assistance! DA
James, thank you so much for the 5-star review! Our Parts team is passionate about making the parts ordering experience as seamless as possible. If you ever need anything, please reach out! -DA
埃尔默提供了很多帮助。 感谢你们大家。
Marc, We appreciate you taking the time to leave us your feedback; it means a lot to us. We are thrilled to hear that Elmer was helpful. I will be sure to pass this note along to Elmer and his team! -DA
伟大的。穿帮
Ashin, Thank you for leaving us a 5-star review! If you ever need anything from us, don't hesitate to reach out. -DA
Patty, Thank you so much for leaving us a 5-star review! I will pass this along to Elmer and his team. Please reach out if you ever need anything! -DA
第一次体验似乎很容易在订购零件时使用。运送更新非常有用。
We're happy to hear that your experience was easy to navigate, and the shipping updates were useful. Thank you for your feedback!
人们不会接受零件的订单。他们让你上网订购零件
We appreciate your feedback and regret the difficulty placing your order. We'll review our parts ordering process to see how we can improve the customer experience.
We're happy to hear that we provided quick responses and correct parts. Thank you for your positive feedback; we appreciate it.
每当我打电话给安吉时,她总是专业而有礼貌,安吉总是让我了解正在发生的一切。蒂姆·布拉德古德(Tim Bloodgood)是一位顶尖的机械师,知识丰富,您可以打电话给蒂姆并解释您遇到的情况,他会告诉您解决问题的方法,如果您无法解决问题,他将很乐意出面解决问题。蒂姆是一个非常善于沟通的人,也是一个非常好的人。
We appreciate you taking the time to share your positive experience. We're so glad that you found our team to be professional, courteous, and knowledgeable. It's great to hear that their communication and expertise were helpful to you.
共 101 条符合条件的评价