Cymbiotika

Hi Barea, We are so sorry for the frustration this has caused. I truly do want to make this right. Our team has been actively reviewing this with the payment provider, and while the funds were confirmed as released from our side, we understand your concern regarding the receiving bank’s international transfer limitations and the need for further clarification on the transfer path. We appreciate the documentation you provided and apologize if our communication made you feel unheard at any point. Your case remains under review with the appropriate teams as we continue working toward a resolution and additional visibility into the transfer status. Can you please email [email protected] so we can look into whether there may be an alternative resolution we can offer here? Thank you again for your patience while we navigate this process.