Truly great customer service they are…
Truly great customer service they are swift and address problems quickly!
About Cymbiotika
Data updated- Website
- cymbiotika.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 100% (6/6)
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About this business
"Sym-bi-ot-ik-uh"Living in harmony within oneself, nature, and all humanityWe believe that food is the best medicine, but modern diets often leave us lacking vital nutrients. That’s where Cymbiotika comes in.Our story began with a need to fill nutritional gaps and provide our bodies with everything vital for optimal health. We recognized an alarming lack of transparency in the supplement industry, with products full of fillers, toxins and synthetic ingredients. We were reluctant to take supplements because we couldn’t trust them.We don’t want you to feel the way that we felt.After years of research, Cymbiotika has created the best supplements on earth. We combine scientific innovation with traditional Eastern medicine to design formulas that synergize with the body. Our supplements are sourced from only the highest quality plant-based ingredients and utilize the most advanced absorption technology.
Written by the business, not verified by us.Is Cymbiotika legit?
Cymbiotika (cymbiotika.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers often express deep appreciation for the friendly support team, noting that representatives are always kind, responsive, and quick to resolve issues. People also love the daily wellness products, mentioning that the convenient packaging and high-quality ingredients make daily routines much easier. Reviewers frequently share how helpful the staff is when managing subscriptions or adjusting orders. Some reviewers were not happy with adverse physical reactions, noting that certain items led to unexpected discomfort. A few other people also felt that strict company return policies and delayed communication regarding refunds created frustrating experiences.
Auto-generated from all reviews of this business. For reference only.What people say
They were so responsive and honest.
They were so responsive and honest. After I messaged the company, a service rep called me and explained my subscription so I understood everything. I had to cancell,but not because of product. They responded and cancelled quickly. I was impressed.
Prompt service and solution!
My issue was handled extremely promptly. And offered to replace the item after we went through a few steps gathering info. Wonderful to deal with especially while handling a frustrating issue.
I appreciate you taking the time to…
Thank you Karina for all your assistance. I appreciate you taking the time to assist me with decisions on what is best for my health and my long term goals. Thank you very much Karina
First-Class Customer Service Rep
Kelli was professional and made the issue right - great service - she went above and beyond to make sure I was satisfied. She kept a customer and increased my trust in the customer service experience.
Responding to my question was quick!
Responding to my question was quick the answer to my question was somewhat helpful but felt unresolved based on my previous experience,thank you though I definitely love Cymbiotika’s product💕.
Avery provided phenomenal service
Avery provided phenomenal service! Makes me want to be a life-long customer, especially when it's so rare to see companies actually take care of their customers these days.
Avery was A+ helpful
Avery was responsive, kind, helpful and followed up as promised in a very prompt manner. Her customer support was A+ & made me trust the brand even more!
Customer service was responsive and…
Customer service was responsive and made my replacement order easy. I appreciate the quick resolution. Thank you.
Great customer service
Great customer service, very responsive
I received a damaged product and…
I received a damaged product and reached out.I got a response immediately, and not only that, I received the replacement the next day! Extremely happy with the products.And especially the customer service! Great Job😃
I was able to receive quick and…
I was able to receive quick and informative customer service.
I love this company
I love this company. They take the time to listen and answer any questions that I Have.
Great service quick response and…
Great service quick response and guidance to what to take
Very helpful with solving my problem
Very helpful with solving my problem. Went above and beyond. Love this company!
At your convenience
At your convenience, please review the delivery date of each month's order, as that may be the 30+ day gap. Thank you.
Top- tier Customer Service!
Cymbiotika always goes above and beyond with customer service! On top of them having an amazing product, I am always genuinely impressed by the back end customer support. Just with few times that I have had to reach out to customer support have always been a pleasant experience. The reps have always been responsive, kind, professional, and helpful. I talked to Emma most recently, and she was excellent. Thank you Cymbiotika for always providing a great experience across the board for your customers! With all the supplement companies out there right now, having a company like Cymbiotika that provides a true quality product with incredible back-end support really sets it apart from the rest.
Ignoring customer emails after their product caused severe adverse health reactions
I ordered the Liposomal Advanced Creatine (Order #CYM2808772) directly from Cymbiotika’s website to a US address. This was my very first time purchasing from this brand, and it will definitely be my last. After trying the product, I experienced severe physical health reactions, including intense dizziness and nausea. Because it made me feel physically ill, I had to discard it immediately. According to Cymbiotika's official website, they offer a "Hassle-Free, 60-Day Money-Back, Happiness Guarantee" which explicitly states: "If you're not completely satisfied with your first Cymbiotika product, you may request a refund within 60 days... no questions asked and no need to return the product. Whether you choose to keep it... or discard it, the product is yours." I perfectly meet all the eligibility requirements for this policy. However, their customer service team is completely ignoring my emails and refusing to respond to my urgent refund request. It is unacceptable for a wellness company to ignore a customer who got sick from their product and is simply asking for the refund they legally promise on their website. I demand that Cymbiotika honors their 60-day guarantee and processes my full refund of $65.00 USD immediately.
Reply from Cymbiotika2026-07-07
Hi Murad, We're truly sorry to hear that the product wasn't the right fit for you, and we hope you're feeling much better. We received your request over the Fourth of July holiday weekend, when our office was closed. As soon as our team returned, we prioritized your case and made four attempts to reach you by phone because we wanted to personally address your concerns and make things right. While we weren't able to connect, we honored our 60-Day Money-Back Guarantee and processed a full refund for your first purchase. We sincerely appreciate you giving Cymbiotika a try, and we're sorry your first experience wasn't the one we strive to provide. We wish you nothing but the best and thank you for taking the time to share your feedback.
Product was on time and customer…
Product was on time and customer service was great. A little bit of the expensive side, but everything else was great.
I needed to change my order and cancel…
I needed to change my order and cancel some things while adding others and customer service took care of it immediately. I was able to reorder with minutes of talking to them.
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