Di Bruno Bros.

Hi Jane, Thank you for your understanding and kind words. We truly appreciate your trust in Di Bruno Bros. We take great care to ensure all of our products meet our quality standards before they are shipped, and we're glad we could provide you with that reassurance. If there's anything else we can assist you with, please don't hesitate to let us know. Best, Annie

Hi Tisa, Thank you so much for your kind feedback! We're delighted to hear your order arrived quickly and that you enjoyed the product. We truly appreciate your support and look forward to serving you again soon! Best, Annie

Hi Lisa, Thank you so much for your wonderful feedback! We're delighted to hear you enjoyed our selection and that your order arrived quickly and without any issues. We truly appreciate your support and look forward to serving you again soon! Best, Annie

Hi MargaretMary, Thank you for your wonderful feedback! We're so glad to hear your orders always arrive well packed, on time, and delicious. We truly appreciate your continued support and are grateful you chose Di Bruno Bros. We look forward to serving you again soon! Best, Annie

Hi John, Thank you for your kind feedback! We're so glad to hear you enjoyed our selection and that your order arrived quickly. We truly appreciate your support and look forward to serving you again soon! Best, Annie

Hi Elizabeth, Thank you for taking the time to share your feedback, and we're truly sorry to hear about your experience. We sincerely apologize that the cheeses arrived warm and were no longer safe to enjoy. We understand how disappointing and embarrassing this must have been, especially since it was intended as a gift. Unfortunately, UPS delayed the shipment by at least three days, which is beyond what our packaging is designed to accommodate and outside of our control. Even so, we completely understand your frustration and are sorry the gift did not arrive in the condition you expected. To make this right, we've arranged to resend the perishable items at no additional cost. You'll receive a confirmation email shortly, followed by another email with tracking information once the replacement order ships. We appreciate you bringing this to our attention and the opportunity to make things right. If there's anything else we can assist you with, please let us know. Best, Annie

Hi Tom, Thank you for your feedback and for your continued support! We're glad to hear your order arrived on time and that you enjoyed the quality of the products. We're sorry to hear the ordering experience was frustrating. We'll be sure to share your comments about the item selection and default quantities with our development team so they can review and improve the checkout experience. We appreciate you bringing this to our attention, and we hope your next order is much smoother! Regards, Annie

Hi Dawn, Thank you so much for sharing! We're delighted to hear your mother loved her gift basket. We're honored to have helped send a little taste of South Philly all the way to Florida. We truly appreciate your support and hope to be part of your next special occasion! Regards, Annie

Hi James, Thank you for taking the time to share your feedback. We appreciate your suggestions regarding the packaging and will be sure to pass them along to our fulfillment team for review. We're sorry to hear about the condition of the cheese. If it arrived melted or is no longer usable, we'd be happy to send a replacement. Just let us know, and we'll be glad to take care of it for you. Thank you, and we look forward to hearing from you! Regards, Annie

Hi Wendy, Thank you for taking the time to share your feedback. We're so glad to hear you enjoyed the quality of the cheese. We appreciate your suggestion about placing paper between the slices before vacuum sealing. We'll be sure to share your feedback with our fulfillment team as they're always looking for ways to improve our packaging and customer experience. Thanks again for your support, and we hope to serve you again soon!

Hi Lena, Thank you so much for your wonderful feedback! We're thrilled to hear you're enjoying the olive oil. We truly appreciate your support and look forward to serving you again soon! Regards,

Hi Jane, Thank you for taking the time to share your feedback. We appreciate your honesty and are sorry to hear that your recent experience didn't meet your expectations. We'll be sure to share your comments with our team, as customer feedback helps us improve our product selection and overall experience. We truly appreciate your support and hope to have the opportunity to serve you again. Regards, Annie

Hi Christina, Thank you so much for your kind words! We're thrilled to hear that the recipients are loving this year's Monthly Pasta Club, and we're so glad we could accommodate your request to add the cheese. We truly appreciate your support and look forward to continuing to delight you with future shipments! Best, Annie

Hi Frances, Thank you so much for your kind words! We're delighted to hear that you enjoy the quality of our products and that you've found ordering easy and delivery quick. We truly appreciate your support and look forward to serving you again soon! Best, Annie

Hi Gina, Thank you so much for your wonderful feedback! We're delighted to hear how much you enjoy our cheese spreads, especially the Gorgonzola, and that you've had such a positive experience with our delivery service. We truly appreciate your support and hope you get the chance to visit us the next time you're near Philadelphia. We look forward to introducing you to even more of our favorite products! Best, Annie

Hi Richard, Thank you for your wonderful feedback! We're delighted to hear you enjoyed our products and had a great shipping experience. We truly appreciate your support and look forward to serving you again soon! Best, Annie

Hi James, Thank you for the wonderful feedback! We're thrilled to hear that you enjoyed the food and that your order arrived so quickly. We truly appreciate your support and look forward to serving you again soon! Best, Annie