Di Bruno Bros. (dibruno.com) has a 4.5 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. 81% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
J
Jane D. S. Wahl · 18 reviews · Verified · Experienced 2026-07-28 ·
★★★★★
Just knowing I am getting a product…
Just knowing I am getting a product that has past all scrutiny by a reputable main stay company
Reply from Di Bruno Bros.2026-08-05
Hi Jane,
Thank you for your understanding and kind words. We truly appreciate your trust in Di Bruno Bros.
We take great care to ensure all of our products meet our quality standards before they are shipped, and we're glad we could provide you with that reassurance.
If there's anything else we can assist you with, please don't hesitate to let us know.
Best,
Annie
Hi Tisa,
Thank you so much for your kind feedback! We're delighted to hear your order arrived quickly and that you enjoyed the product.
We truly appreciate your support and look forward to serving you again soon!
Best,
Annie
Great selection of wonderful. Shipping was quick and easy
Reply from Di Bruno Bros.2026-08-05
Hi Lisa,
Thank you so much for your wonderful feedback! We're delighted to hear you enjoyed our selection and that your order arrived quickly and without any issues.
We truly appreciate your support and look forward to serving you again soon!
Best,
Annie
Always comes packed well, on time, and of course Delicious.
Reply from Di Bruno Bros.2026-08-05
Hi MargaretMary,
Thank you for your wonderful feedback! We're so glad to hear your orders always arrive well packed, on time, and delicious.
We truly appreciate your continued support and are grateful you chose Di Bruno Bros. We look forward to serving you again soon!
Best,
Annie
Hi John,
Thank you for your kind feedback! We're so glad to hear you enjoyed our selection and that your order arrived quickly.
We truly appreciate your support and look forward to serving you again soon!
Best,
Annie
Products on the site were great for viewing and was happy to see the different selections offered. Upon putting my order in the site was not easy to navigate through as. I wanted to add a note to the recipient but didn’t give me an option. The biggest issue was upon delivery. The recipient notified me that the ice had melted and the cheeses I ordered were soft and warm and had to be thrown out. I would have paid more for delivery to have it packaged properly especially in the summer months but I was not given an option to do so. Therefore I am disappointed that the recipient received his gift this way and embarrassed. I thought I’d change it up and send something from a different company but lessons learned sometimes it’s worth not changing anything. Sorry this did not work out
*****
Upon receiving a response from you, I am sorry your company had delivery problem which caused the delay. I appreciate the quick and professional response I received. I’m glad my review was not left unnoticed and appreciate your accommodations to resend the product. Like I mentioned your website looks amazing and plan to order again. Thank you
Reply from Di Bruno Bros.2026-08-05
Hi Elizabeth,
Thank you for taking the time to share your feedback, and we're truly sorry to hear about your experience.
We sincerely apologize that the cheeses arrived warm and were no longer safe to enjoy. We understand how disappointing and embarrassing this must have been, especially since it was intended as a gift.
Unfortunately, UPS delayed the shipment by at least three days, which is beyond what our packaging is designed to accommodate and outside of our control. Even so, we completely understand your frustration and are sorry the gift did not arrive in the condition you expected.
To make this right, we've arranged to resend the perishable items at no additional cost. You'll receive a confirmation email shortly, followed by another email with tracking information once the replacement order ships.
We appreciate you bringing this to our attention and the opportunity to make things right. If there's anything else we can assist you with, please let us know.
Best,
Annie
T
Tom H · 1 review · Verified · Experienced 2026-07-28 ·
★★★★★
Online ordering super confusing
As always, timely delivery and quality products, but had major issues with ordering interface. Selecting items more confusing than usual (I somehow ended up with four pounds of goat cheese) and the default quantity on most items was inexplicably set at 2 which seems kind of random.
Reply from Di Bruno Bros.2026-08-04
Hi Tom,
Thank you for your feedback and for your continued support! We're glad to hear your order arrived on time and that you enjoyed the quality of the products.
We're sorry to hear the ordering experience was frustrating. We'll be sure to share your comments about the item selection and default quantities with our development team so they can review and improve the checkout experience.
We appreciate you bringing this to our attention, and we hope your next order is much smoother!
Regards,
Annie
I sent a basket to my mother in Florida. She loved getting all of the delicious South Philly Italian treats!
Reply from Di Bruno Bros.2026-08-04
Hi Dawn,
Thank you so much for sharing! We're delighted to hear your mother loved her gift basket.
We're honored to have helped send a little taste of South Philly all the way to Florida. We truly appreciate your support and hope to be part of your next special occasion!
Regards,
Annie
I ordered 4- 8OZ sliced pks of cooper cheese. The pkg arrived with every pkg inside melted together so badly I couldn't separate the slices for sandwiches. The ice packs were fully melted as well. During the summer I suggest wax paper separating each slice. Also shipping container could be Styrofoam.
Reply from Di Bruno Bros.2026-08-04
Hi James,
Thank you for taking the time to share your feedback. We appreciate your suggestions regarding the packaging and will be sure to pass them along to our fulfillment team for review.
We're sorry to hear about the condition of the cheese. If it arrived melted or is no longer usable, we'd be happy to send a replacement. Just let us know, and we'll be glad to take care of it for you.
Thank you, and we look forward to hearing from you!
Regards,
Annie
Annie saved the day. I really appreciate her.
I don't believe people would mind paying extra for next day delivery especially to the hotter cities on the west Coast, like Las Vegas.
Quality of food is excellent. However, since you don't put paper between the slices before you vacuum seal, they are impossible to get apart. We had to crumble the cheese over the burgers which wasn't ideal.
Reply from Di Bruno Bros.2026-08-03
Hi Wendy,
Thank you for taking the time to share your feedback. We're so glad to hear you enjoyed the quality of the cheese.
We appreciate your suggestion about placing paper between the slices before vacuum sealing. We'll be sure to share your feedback with our fulfillment team as they're always looking for ways to improve our packaging and customer experience.
Thanks again for your support, and we hope to serve you again soon!
L
Lena U · 1 review · Verified · Experienced 2026-07-27 ·
★★★★★
Best olive oil ever.
Reply from Di Bruno Bros.2026-08-03
Hi Lena,
Thank you so much for your wonderful feedback! We're thrilled to hear you're enjoying the olive oil.
We truly appreciate your support and look forward to serving you again soon!
Regards,
j
jane mike · 1 review · Verified · Experienced 2026-07-27 ·
★★★★★
Less meat items to choose from
Less meat items to choose from. Pricing increase. Maybe going down hill with the online ordering.
Reply from Di Bruno Bros.2026-08-04
Hi Jane,
Thank you for taking the time to share your feedback. We appreciate your honesty and are sorry to hear that your recent experience didn't meet your expectations.
We'll be sure to share your comments with our team, as customer feedback helps us improve our product selection and overall experience.
We truly appreciate your support and hope to have the opportunity to serve you again.
Regards,
Annie
The product is amazing the stores are with making the trip to Philly. However this product was not clearly defined as a subscription. It was for a loved one and they have really enjoyed it. Which I've decided makes it with while but cleared identification would be great
C
Christina Nelson · 1 review · Verified · Experienced 2026-06-30 ·
★★★★★
The recipients of the monthly pasta…
The recipients of the monthly pasta club LOVE what you have sent this year. And thank you for adding a cheese a month or so ago when requested. You are the best.
Reply from Di Bruno Bros.2026-07-14
Hi Christina,
Thank you so much for your kind words! We're thrilled to hear that the recipients are loving this year's Monthly Pasta Club, and we're so glad we could accommodate your request to add the cheese.
We truly appreciate your support and look forward to continuing to delight you with future shipments!
Best,
Annie
Your products are high quality, ordering is easy and delivery is quick . Thanks
Reply from Di Bruno Bros.2026-07-14
Hi Frances,
Thank you so much for your kind words! We're delighted to hear that you enjoy the quality of our products and that you've found ordering easy and delivery quick.
We truly appreciate your support and look forward to serving you again soon!
Best,
Annie
G
Gina M Johnson · 1 review · Verified · Experienced 2026-06-29 ·
★★★★★
Cheese Spreads
We thoroughly enjoy your variety cheese spreads, especially the Gorgonzola. The taste is outstanding, and we have varieties on a regular basis. The delivery of orders has been outstanding! Unfortunately for us but great for you, the stores in our area do not carry your products! Stop & Shope carried it for only a very short time; Gorgonzola was not included in their display. We look forward to trying some of your other products and hope to visit your store when visiting family near Philadelphia.
Reply from Di Bruno Bros.2026-07-13
Hi Gina,
Thank you so much for your wonderful feedback! We're delighted to hear how much you enjoy our cheese spreads, especially the Gorgonzola, and that you've had such a positive experience with our delivery service.
We truly appreciate your support and hope you get the chance to visit us the next time you're near Philadelphia. We look forward to introducing you to even more of our favorite products!
Best,
Annie
Hi Richard,
Thank you for your wonderful feedback! We're delighted to hear you enjoyed our products and had a great shipping experience.
We truly appreciate your support and look forward to serving you again soon!
Best,
Annie
Delicious and super fast delivery. Top Notch from order to our dinner plate.
Reply from Di Bruno Bros.2026-07-08
Hi James,
Thank you for the wonderful feedback!
We're thrilled to hear that you enjoyed the food and that your order arrived so quickly.
We truly appreciate your support and look forward to serving you again soon!
Best,
Annie
