Many thanks for your feedback, Ian! Glad to know you liked DocHub as it is and in integration with Google Drive (we actually use it too as a team, in house).
Trying to locate those negative reviews you saw though. Just went through Yelp (which does not normally have reviews for software?) and Google (was it Google Maps?), and can't place it. If you have a minute, could you please write us more? Our email is [email protected]. Thanks!
他们宣称可以从 PDF 中删除背景。我找不到任何选项来执行此操作，因此我回顾了从谷歌获得的他们的广告页面，然后他们的解释是“仔细选择要擦除的背景区域。确保调整任何有助于优化您的选择以获得更清晰结果的设置。”哈哈，抱歉，我必须在文本周围使用橡皮擦来删除背景？浪费了很多时间试图弄清楚一些事情，但这是不可能的。
DocHub 回复2026-07-13
Sorry if any confusion with the text! It was just a warning about minding the borders of the background. You won't need to erase background around your text/letters manually, of course.
If you need our help, please email [email protected]. We can do a small video manual for you, no worries. Thank you!
이
이재찬 · 写过 1 条评价 · 体验于 2026-06-15 ·
★★★★★
没有保存我写下的任何东西
没有保存我写下的任何东西。我复制了老师的 PDF 文档，其中写下了我的评分答案，并且我清楚地登录了。它运行良好，但是，当我重新打开它时，我认为很好的一个小时或一个半小时的进度消失了。我尝试从任何以前的版本获取它，但什么也没找到。我感到非常沮丧，此时我直接用 Chat-GPT 处理了一切。
DocHub 回复2026-06-15
Very sorry to read this! Please email us, it's [email protected].
Thank you!
H
Hayk Mkrtchyan · 写过 1 条评价 · 体验于 2026-06-13 ·
★★★★★
非常好的客户支持。
S
Simran Malhotra · 写过 1 条评价 · 体验于 2026-06-03 ·
★★★★★
优秀的客户服务
我的卡上出现了欺诈性收费，Sasha 立即帮助我，确保我拿回正确金额的钱。我真的很感谢今天的帮助！
A
Adam · 写过 16 条评价 · 体验于 2026-06-02 ·
★★★★★
浪费时间
花了几个小时试图让他们笨重的界面来做我想要的事情。最终只能放弃并转向另一个平台。
DocHub 回复2026-06-03
Adam hi! Very sorry to read this!
Any chance you can tell us more? What exactly were you trying to do? Any specific feature you did not find?
Apologies for any confusion, William!
(And honestly, it is absolutely unnecessary to be that rude because of a textbox)
The feature you've described is actually available on our free plan. Sorry if this was not obvious. The free plan is somewhat limited by the number of documents per month, but not in fillable field options.
You can compare our plans over here, there's a detailed table with all the features:
https://dochub.com/pricing
Harlem hi! Could you please make a screenshot or a quick video for us? Cause we are not sure what you mean here.
Please email that to [email protected].
Many thanks in advance for your cooperation!
Hello there! Our apologies if our free plan did not match your expectations. It was actually designed for individual use mostly, not for small companies. It indeed can be rather limited for business use.
The choice of software is totally up to the user, of course. We would never insist on anything. Just keep in mind though: if you are looking for legally binding e-signatures (as required for business purposes), none of the currently compliant solutions on the market offers electronic signature in a combination "for free" + "unlimited signatures".
We fully understand the necessity to cut costs on software usage. Just asking you to do a thorough research before uploading your business documents (with probably sensitive data) to a free web site.
Gurshan hi! Very sorry to read about such an unfortunate experience!
We've just sent you an internal request for more info via Trustpilot here.
Please let us know your login credentials, we'll check performance stats for your account internally and will then get back to you.
Many thanks in advance!
D
Deborah Ohiomoba · 写过 1 条评价 · 体验于 2026-02-16 ·
★★★★★
用法
使用起来不直观。
DocHub 回复2026-02-19
Deborah hi! Sorry to hear the ride has not been easy for you!
Please do let us know more details by updating your review here.
Alternatively, we have just sent you a request for more information internally, via Trustpilot tool. Please let us know your email, and our Support will contact you shortly.
Thanks!
