DocHub (dochub.com) has a 4.5 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 88% of negative reviews. Last updated 2026-08-10.
What people say
I
Ian Paiewonsky · 3 reviews · Experienced 2026-07-23 ·
★★★★★
Works fast, goes easy & exports to Google Drive.
The chat that I had today was really helpful so that I understood all of the facets of how dark Hub can be used between my dad and I, as we are in two different cities, working on documents dealing with final arrangements.
I am very happy to hear that they are offering this chat Customer Service as it is really difficult when One is in the middle of an important document and needs to know immediately in a timely fashion, the information to know how to proceed.
I don’t know what the other softwares are out there, but I have to say I do not know why Doc Hub has such a low rating on Yelp or Google.
It makes no sense to me, as Doc Hub has saved me many times when I needed to get a document into the government for my benefits.
Reply from DocHub2026-07-24
Many thanks for your feedback, Ian! Glad to know you liked DocHub as it is and in integration with Google Drive (we actually use it too as a team, in house).
Trying to locate those negative reviews you saw though. Just went through Yelp (which does not normally have reviews for software?) and Google (was it Google Maps?), and can't place it. If you have a minute, could you please write us more? Our email is [email protected]. Thanks!
P
Paul Swearingen · 1 review · Experienced 2026-07-22 ·
★★★★★
Sssha was able to resolve my question…
Sssha was able to resolve my question in a timely and professional manner .
I really appreciated the no nonsense efficiency of the refund process, and that the contact was a natural born English speaker, Nick. He made it a friendly, as well as easy, experience. I appreciated the offer of a discount, but explained I'd have duplicate programs doing the same thing, and he graciously provided the refund. Thanks Nick!
High quality customer service! As a customer I was supported by a responsive team that listened and provided clarity, excellent follow through and communication based on the needs of the customer!
Reply from DocHub2026-07-16
Always happy to help, Blake! :)
k
kaat · 1 review · Experienced 2026-07-10 ·
★★★★★
false advertisement
they advertise that it's possible to remove the background from the PDF. I couldn't find any option to do this so I look back at their advertisement page that I got from google and then their explanation is "Carefully select the background area you want to erase. Make sure to adjust any settings that help refine your selection for a cleaner result." LOL sorry I have to go with an eraser around my text to remove the background? Wasted a lot of time trying to figure something out while it's just not possible.
Reply from DocHub2026-07-13
Sorry if any confusion with the text! It was just a warning about minding the borders of the background. You won't need to erase background around your text/letters manually, of course.
If you need our help, please email [email protected]. We can do a small video manual for you, no worries. Thank you!
이
이재찬 · 1 review · Experienced 2026-06-15 ·
★★★★★
Did not save anything I wrote down
Did not save anything I wrote down. I made a copy of my teacher's PDF document where my graded answers are written down and I was clearly logged in. It functions well, however, an hour or hour and a half of my progress that I thought was very well put was gone when I reopened it. I tried getting it from any previous versions but nothing was found. I felt incredibly frustrated and just straight Chat-GPT'd everything at this point.
Reply from DocHub2026-06-15
Very sorry to read this! Please email us, it's [email protected].
Thank you!
I had some trouble with a fraudulent charge on my card, and Sasha was able to help me right away to ensure I got the correct amount of money back. I really appreciated the assistance today!
A
Adam · 16 reviews · Experienced 2026-06-02 ·
★★★★★
Waste of Time
Spent hours trying to get their clunky interface to do what I wanted. Eventually just gave up and switched to another platform.
Reply from DocHub2026-06-03
Adam hi! Very sorry to read this!
Any chance you can tell us more? What exactly were you trying to do? Any specific feature you did not find?
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William Yeung · 1 review · Experienced 2026-05-22 ·
★★★★★
Wanna Pay 12 dollars a Month for Basic Functions?
Locks basic functionality behind a pro membership. When I last used it about a year ago, I was able to add text like my printed name for free. Now, if I want to add text to a textbox for a form, I need to pay these greedy, lazy, uninventive invertebrates 12 a month for a service I won't use frequently. Ef this enshittified crud, deserves the same treatment as Microslop. Moving to LuminPDF
Reply from DocHub2026-05-25
Apologies for any confusion, William!
(And honestly, it is absolutely unnecessary to be that rude because of a textbox)
The feature you've described is actually available on our free plan. Sorry if this was not obvious. The free plan is somewhat limited by the number of documents per month, but not in fillable field options.
You can compare our plans over here, there's a detailed table with all the features:
https://dochub.com/pricing
J
Jacqueline Guerra · 1 review · Experienced 2026-05-08 ·
★★★★★
I was pleasantly surprised to find tailored training in the form of a demo as I used their Free Trial.
I was pleasantly surprised to find their technical support extremely helpful. They tailored their live demos so they were actual training for us. They answered all our questions via email quickly so I had what I needed to pitch it to my Executive Director. I feel supported and would highly recommend DocHub thus far!
H
Harlem B. · 1 review · Experienced 2026-05-16 ·
★★★★★
why i don't like dochub
I don't like how while typing on laptop after a while it goes to the beginning on its own and i end up typing in the beginning when I did not want to
Reply from DocHub2026-05-21
Harlem hi! Could you please make a screenshot or a quick video for us? Cause we are not sure what you mean here.
Please email that to [email protected].
Many thanks in advance for your cooperation!
Very limited basic signature subscription services that seem to create enough frustration to try to push into the higher tier. Support just makes a comment and closes ticket. Cancelled subscription since my small company get's unlimited free signatures elsewhere. Do not recommend. You can basically find all their services free elsewhere.
Reply from DocHub2026-05-04
Hello there! Our apologies if our free plan did not match your expectations. It was actually designed for individual use mostly, not for small companies. It indeed can be rather limited for business use.
The choice of software is totally up to the user, of course. We would never insist on anything. Just keep in mind though: if you are looking for legally binding e-signatures (as required for business purposes), none of the currently compliant solutions on the market offers electronic signature in a combination "for free" + "unlimited signatures".
We fully understand the necessity to cut costs on software usage. Just asking you to do a thorough research before uploading your business documents (with probably sensitive data) to a free web site.
Worst platform ever. Kept on trying to input information and it would just delete it. These guys need to sort their shit out. Never using this ever again.
Reply from DocHub2026-02-26
Gurshan hi! Very sorry to read about such an unfortunate experience!
We've just sent you an internal request for more info via Trustpilot here.
Please let us know your login credentials, we'll check performance stats for your account internally and will then get back to you.
Many thanks in advance!
Deborah hi! Sorry to hear the ride has not been easy for you!
Please do let us know more details by updating your review here.
Alternatively, we have just sent you a request for more information internally, via Trustpilot tool. Please let us know your email, and our Support will contact you shortly.
Thanks!
