Domestika

Hi, Alessandro Our team has reached out to you privately requesting more information about your case. We'd appreciate it if you could reply to us so we can assist you further Domestika Team.

Hi, We sent an email to the email address linked to your Domestika profile regarding the price changes for the Domestika Plus subscription, in accordance with our Terms of Use (https://www.domestika.org/en/terms). The subscription renewal price is also available at any time in your Domestika profile, where you can review it. Please note that the Plus subscription renews automatically unless it is canceled before the renewal date. The charge you are seeing is related to the renewal of the annual subscription you had previously activated. As stated in our Terms of Use, subscription charges are non-refundable. You can turn off the automatic renewal at any time by following these steps: https://domestika.co/CS-CancelPlusRenewal Once you do so, you will continue to enjoy all Plus benefits until the end of your current subscription period. Regards, Domestika Team

Hi! Our goal is to make every step of the Domestika Plus free-trial clear and easy to manage. How the purchase works: - You can choose between the reduced price or the regular price. With the reduced price, the banner itself explains that a 30-day free trial will start, showing the exact price that will be charged if the trial isn’t cancelled. - Once you move to the checkout page, the subscription details appear again, clearly visible above the course being purchased, to ensure transparency. If you choose not to have the subscription, which is possible at that moment, you can remove it, and the course price will be updated to the regular rate. - Notifications are sent to the email associated with your Domestika account during your trial period and you can cancel before the trial period ends from Profile › Subscriptions. About the charge you received, it seems like the trial wasn’t cancelled before the estimated period, so the annual membership was billed automatically. Please note that you can find more information in our Help Center: https://domestika.co/CS-PlusRefund Regards, Domestika Team.

你好！感谢您分享您的经验。很抱歉，该课程没有提供您期望的实用内容和深度。我们感谢您对课程结构和视频质量的反馈，因为它有助于我们不断改进。 如果您遇到视频技术问题，您可以直接从课程中报告，以便我们的团队进行审核。我们还鼓励您使用课程论坛提出问题并与讲师和其他学生更详细地探讨主题：https://domestika.co/CS-CourseForum 我们希望您在我们的目录中找到更符合您的学习目标的其他课程。 问候， 国内团队。

嗨，杰尼！感谢您分享您的反馈，但我们很抱歉食品造型课程没有提供您期望的实践深度和教学方法。我们感谢您的评论，因为它们有助于我们继续改进我们的目录。 我们鼓励您使用课程论坛提出具体问题，并与讲师和其他学生一起更详细地探索这些技术：https://domestika.co/CS-CourseForum 我们希望您找到更符合您的学习目标的其他课程。 问候， 国内团队。

你好！我们的目标是让 Domestika Plus 免费试用的每一步都清晰且易于管理。 购买如何进行： - 您可以选择折扣价或正常价。随着价格降低，横幅本身解释说将开始 30 天免费试用，并显示如果不取消试用则将收取的确切价格。 - 一旦您转到结帐页面，订阅详细信息将再次出现，在所购买的课程上方清晰可见，以确保透明度。如果您选择不订阅（目前可以这样做），您可以将其删除，课程价格将更新为正常价格。 - 在试用期内，通知将发送至与您的 Domestika 帐户关联的电子邮件，您可以在试用期结束前通过个人资料 › 订阅取消。 关于您收到的费用，似乎在预计期限之前没有取消试用，因此年度会员资格会自动计费。 请注意，您可以在我们的帮助中心找到更多信息：https://domestika.co/CS-PlusRefund 问候， 国内团队。