dotcards.net

Thank you for the great feedback, Dev. We’re glad to hear everything’s been smooth and that you’re enjoying both the experience and design. We appreciate you taking the time to share this and are here anytime you need support.

Hi Ken, thank you for sharing your feedback. This is definitely not the experience we want anyone to have. In some cases, the trial for the optional dot.Profile upgrade (Profile+) begins when the account is set up, which can happen before the device is delivered, depending on when the profile is activated. We understand how that timing could make it difficult to fully try the upgrade with your dot. We’d be happy to take a closer look and help make this right. Please feel free to reach out to our support team at [email protected], and we’ll gladly review your case, extend the trial, and make sure you have the opportunity to properly try your dot. device and profile together.

Thanks so much for the kind words, Iker! We’re glad to hear it’s been working well for you. We really appreciate you taking the time to leave a review and support us.

Hi Sangrok, thank you for sharing your feedback. We’d like to clarify that your dot. profile is highly customizable even without Profile+ or any subscription. With a free account, you can personalize your profile banner with your company branding, add your business website, social links, and other references to present your brand professionally. Profile+ offers additional customization and advanced features, but a subscription is not required to create a fully branded and functional business profile. We’d truly love the opportunity to help bridge any gaps or challenges you’re experiencing. Please reach out to our support team at [email protected], and we’ll gladly work with you to get everything set up the way you envision.

Hi Heath, thanks for taking the time to share your experience. This isn’t the experience we want anyone to have with their dot.card. Each dot. device comes with a 1-year warranty covering quality-related issues, and we’d be happy to review your case and discuss next steps with you. Please feel free to reach out to us at [email protected]. We’re here to help.

Thanks so much for sharing this, Meg! We’re really glad to hear the dot band has been easy to use and convenient for you, especially when your phone isn’t on hand. That’s exactly the kind of flexibility we aim for. Appreciate you taking the time to leave a review!

Thanks for the honest feedback, Bruce. We’re really glad to hear the card itself worked well for you. We’re sorry about the logo not showing up as expected. That’s definitely something we want to make right. Please reach out to us at [email protected] and our team will be happy to help get this sorted.

Hi Jack, we’re sorry for the mix up and for the delay in getting back to you. This isn’t the experience we want to provide, and we’re taking steps to address it. Please check your email for a message from our team, as we’ll be coordinating directly with you to ensure this is taken care of promptly.

Hi Danny, We’re glad to hear the QR experience is working well for you and that it helps simplify how you share your information. If you ever have questions or want to explore other ways to use your dot., feel free to reach out to our support team at [email protected].

Hi Daina, thank you for sharing your experience. I’m really sorry for the frustration this has caused, and I understand how upsetting this situation feels. We definitely want to look into this with you and make sure everything is properly reviewed. Please reach out to our team at [email protected], and we’ll be happy to take care of this directly and clarify what happened with your account and charge. I also want to clarify that your dot. device and dot.profile can be used with no active subscription. The Profile+ subscription is a completely optional upgrade that offers additional customization features, but it is not required to use your device or your basic profile, and there is no mandatory subscription needed for that access. Once you contact us, we’ll be glad to review your account details and help resolve this properly.

Hi Jacques, thank you for taking the time to share this. It’s great to hear that your dot.card has been a helpful part of your day-to-day networking and client conversations. We really appreciate your support, and if you ever need anything or have questions down the line, our team is always available at [email protected].

Hi Roland, thank you for taking the time to share your feedback and for the kind words about dot. We really appreciate you calling out where we can improve. Your note about clearer item descriptions and the idea of a short video or test QR code is very helpful, and we’ll be sharing this with our team as we continue refining the experience on our site. Thank you as well for your patience around shipping timeframes and for your honest thoughts on pricing. It truly means a lot to hear that you would still choose DOTcard again. If you ever have questions or need support, you can always reach our team at [email protected]. We’re happy to help anytime.

Hi Sherrie, we really appreciate you sharing your experience. We’re glad to hear you were able to get the help you needed and that the process went smoothly. If you ever need assistance again, our team is always here at [email protected].

Hi J R, thank you for taking the time to share your experience. I’m really sorry for the frustration this caused, and I understand why this would be concerning. I’d like to clarify that Profile+ is an optional upgrade and is never a mandatory subscription. You can continue using your dot. device and your dot.profile at no additional cost. The subscription only applies if you choose to enable the added features included with Profile+. We definitely want to review what happened with your account and billing and make sure this is addressed properly. Please reach out to our support team at [email protected], and we’ll give the team a heads up to look out for your message so we can ensure you’re taken care of as quickly as possible. We appreciate you bringing this to our attention and the opportunity to make things right.

Hi James, we really appreciate you sharing this and are glad to hear how well your card supports what you’re using it for. It’s great to know it’s been useful for your needs, and we’re excited to hear you’re considering a metal card for your next project. When the time comes, we’d be happy to help and make sure everything goes smoothly.

Hi Troy, thank you for sharing your feedback. I’m sorry for the confusion this caused and understand why this would feel frustrating. To clarify, there is no required yearly fee to use a dot. device. Your dot. device and basic dot.profile work with a one time device purchase and no mandatory subscription. The yearly fee you’re referring to is for Profile+, which is an optional upgrade that provides additional customization and advanced features, but it is never required for the device to function. We’d really like the chance to review your experience and clear this up directly. Please reach out to our support team at [email protected], and we’ll be happy to walk through everything with you and make sure your concerns are addressed properly.

Hi Steve, we’re glad to hear you’re finding it easy to use and helpful when connecting with others. Thanks for sharing your experience. If you ever need assistance or have questions, feel free to reach out to us at [email protected].

Hi Ranbir, thank you for the kind words. We really appreciate your support and are glad you’re having a great experience. If you ever need help or have questions, our team is always here at [email protected].

Hi Mike, thank you for sharing such thoughtful feedback. We’re glad to hear Cindy was able to support you and help answer your questions. It means a lot to know the experience and the product have met your expectations. If you ever need anything or have questions in the future, our team is always here at [email protected].

Hi Kenneth, we appreciate you sharing this. That’s exactly one of the goals behind dot. to remove the need for constant reprints and make sharing your information simple and flexible. If you ever have questions or need help, feel free to reach out to us at [email protected].