Thank you for your feedback, Walt! We appreciate you taking the time to share it. We're always looking for ways to improve, and your input helps us do just that.
If you ever have any questions or need help getting the most out of your dot. device, our team is always happy to help. Feel free to reach out to us anytime at [email protected].
Thank you for your review! We're excited to be part of your journey and hope your dot. device continues to support your business as it grows. We appreciate your support and wish you continued success!
Thank you so much for the wonderful review, Deb! We're thrilled to hear you had a great experience with both our team and your dot. devices. We'll be sure to share your kind words with Erika. We truly appreciate your support and are grateful to have you as part of the dot. community.
Hi Logan, thank you for taking the time to share your experience. We're sorry to hear this left you feeling disappointed, as that's never the experience we want for our customers.
We reviewed your conversation with our support team and confirmed that your device was outside of our 1-year warranty period from the original purchase. While our warranty had expired, we value your business and would still like the opportunity to make things right.
Our team will be reaching out to discuss available options and work toward a solution with you. We appreciate you bringing this to our attention and hope we can restore your confidence in dot.
J
Jeff Cohen · 写过 4 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
艾丽卡很棒
dotcards.net 回复2026-07-27
Thank you for taking the time to leave a review, Jeff! We're so glad Erica made such a positive impression. We'll be sure to pass along your kind words, and we truly appreciate your support.
Hi SuAnne, thank you for taking the time to share your feedback. We're sorry this has been your experience, as it's certainly not the level of service we strive to provide.
We've reviewed your conversation with our support team and can see that we've been actively working toward a resolution. While the shipment was confirmed as delivered by the carrier, we also understand that your concern remains, and we're committed to making sure your order is fulfilled as promised. Our team reached out to confirm a few details so we could move forward with the best solution, but it looks like we haven't heard back just yet.
Whenever you're ready, please reply to our latest email or reach out to us at [email protected]. We'll be on the lookout for your message and will continue working with you until this is resolved.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
代理人知识渊博且速度很快
该代理人知识渊博且速度很快。我经常使用我的点卡,所以我能尽快解决问题是很重要的。
dotcards.net 回复2026-07-13
Thank you for your kind words! We're glad our team was able to get you back up and running quickly. We truly appreciate your trust in dot. and thank you for taking the time to share your experience.
Hi Gina, thank you for taking the time to share your experience. We're sorry your first impression left you with more questions than confidence, as that's certainly not the experience we want to provide.
We take feedback like yours seriously, especially around pricing clarity and the support experience. We'd truly appreciate the opportunity to reconnect, answer your questions, and provide clear guidance so you can make an informed decision. Many of the concerns you've mentioned can be addressed with the right context, and we'd be happy to walk through them with you.
If you're open to it, please reach out to us at [email protected]. We'd love the opportunity to earn back your confidence and help you determine whether dot. is the right fit for your needs.
Hi Tom, thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
Our goal is to provide a seamless sharing experience across a wide range of devices, and we'd love the opportunity to better understand the challenges you encountered. Our team can also help you get the most out of your dot. device by discussing features and workflows that best fit your use case.
Please feel free to reach out to us at [email protected]. We'd be happy to help bridge any gaps and work with you to improve your experience.
L
Lee Pope · 写过 5 条评价 · 已认证 · 体验于 2026-06-15 ·
★★★★★
点卡是完美的现代……
点卡是适合忙碌的网络人士的完美现代名片。该过程非常简单且无压力,运输非常快并且软件非常用户友好。
dotcards.net 回复2026-06-16
Thank you for the great review, Lee! We're delighted to hear you've had a smooth experience from ordering to networking. We appreciate your support and are grateful you chose dot. as part of your professional toolkit.
Thank you for the love, Toneia! We're thrilled to hear you're enjoying your dot. device. We truly appreciate your support and thank you for taking the time to share your feedback. ❤️
Thank you for taking the time to leave a review. We're happy to hear you've had a great experience with dot. and our support team. We appreciate your trust in us.
A
Allison Morrison · 写过 1 条评价 · 体验于 2026-06-11 ·
★★★★★
联系人导出的强制订阅
我购买了金属 DOT 卡,希望它能成为一款耐用、专业的网络工具。不幸的是,我的经历令人失望。
首先,通过 DOT 收集的联系人不会同步到我手机的联系人,因此我收集的信息的人仍然显示为未知呼叫者,除非我手动创建联系人。导出联系人需要付费订阅,这对我来说大大降低了产品的价值。
其次,实体卡的表现并没有达到我的预期。在正常间歇使用下,卡背面 QR 码周围的油漆和表面处理已经开始刮擦和磨损。考虑到该卡的高价以及该卡旨在定期携带和使用的事实,我预计会有更好的耐用性。
该卡确实成功地共享了我的信息,但在耐用性问题和基本联系人便携性的订阅要求之间,我认为它没有提供我预期的价值。
dotcards.net 回复2026-06-11
Hi Allison, thank you for taking the time to share your feedback. We appreciate the detailed context and understand why these concerns impacted your experience.
We'd like to clarify that a subscription is not required to use a dot. device. Every dot. device can be used to share contact information, links, and profile details without an ongoing subscription. Profile+ is an optional upgrade that provides additional features for users who want more advanced functionality.
Regarding contact management and the wear you've experienced with your card, we'd love the opportunity to better understand your use case and help bridge the gaps and challenges you've encountered. Our team regularly works with customers to find solutions that align with their networking and contact management needs.
Please reach out to us at [email protected]. We'd be happy to review your concerns, discuss available options, and ensure that you're taken care of.
Thank you for the wonderful review, Lynne! We're so glad to hear you're enjoying your dot. metal. We love hearing feedback like this, and we're happy the little extras were a pleasant surprise. Thanks for your support and for being part of the dot. community!
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-02 ·
★★★★★
很棒的服务
服务很棒,而且知识渊博
dotcards.net 回复2026-06-08
Thank you for the kind words! We're glad to hear you had a great experience with our team. We truly appreciate your support and your taking the time to share your feedback.
Hi Rina,
Thank you for sharing your experience with us. We are truly sorry to hear that your dot. card did not perform as expected during your conference. This is certainly not the experience we want for our customers, and we completely understand where you are coming from.
Regarding the return, we hear you. Please reach out to our support team at [email protected] directly and share the details of your situation. We want to look into what happened and find the best possible resolution for you.
We appreciate your honest feedback and hope to have the chance to make this right.
Hi Tina, thank you for sharing your experience and feedback. We understand how important it is for networking interactions to feel seamless and natural, especially in professional event settings.
Many of our users do successfully use dot. devices in conferences and networking environments, but we also recognize that setup, profile flow, and how contacts save information can impact the experience depending on the situation and audience. Your feedback around the number of steps involved is valuable and something we continuously work to improve.
We’d still love the opportunity to help bridge some of those gaps and explore ways to make the experience smoother for your use case. Please feel free to reach out to us at [email protected] and our team would be happy to assist.
Hi Shana, thank you for taking the time to share this. We understand how important clear and accurate billing communication is, and this isn’t the experience we aim to provide.
We’d like to take a closer look at what happened and make sure this is properly reviewed and resolved. Please reach out to us at [email protected], and we’ll personally keep an eye out for your message to ensure this gets taken care of.
Thank you so much for the kind words, Pete! We’re glad to hear everything’s been working great for your band, and we’ll be sure to pass your shoutout along to Rachelle. Really appreciate you taking the time to share this, and we’re always here if you need anything.
T
Tommy from TheCanceledPodcast · 写过 1 条评价 · 体验于 2026-03-25 ·
★★★★★
我和吉一起度过了一段奇妙的经历……
我和 Dot Cards 的 Gie 一起度过了一段奇妙的经历。从我提出问题的那一刻起,她就非常乐于助人,反应迅速,并且真诚地希望尽快解决所有问题。
不幸的是,我的订单没有到达我家,这真的很令人沮丧——但吉立即介入并控制了局势。她在整个过程中随时向我通报最新情况,回答了我所有的问题,并确保我一直感到受到照顾。
真正引人注目的是她的专业精神和奉献精神。她没有让事情变得复杂,而是让一切变得简单、无压力,并迅速安排寄出替换物品。
很少遇到这么好的客户服务。 Gie 的表现非常出色,因为她,我一定会继续支持 Dot Cards。真正的顶级支持!
dotcards.net 回复2026-03-27
Thank you so much for taking the time to share this, we truly appreciate it.
We’re really glad to hear that Gie was able to support you every step of the way and help turn the situation around. While we never want orders to run into issues like this, it means a lot to know you felt taken care of and supported throughout.
We’ll be sure to pass your kind words along to Gie, this will mean a lot to her and the team.
Thanks again for your support, and we’re always here if you need anything moving forward.