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dotcards.net

61 条评价

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关于 dotcards.net

数据更新
网站
dotcards.net
分类
电子与科技
所在地
United States · Carson
状态
待认证
近 12 个月
60 条评价
差评回复率
100%(15/15 条)
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dotcards.net靠谱吗?

dotcards.net(dotcards.net)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 61 条用户评价,属于电子与科技分类,口碑一般。21% 的评价为 1 星,差评比例偏高;商家回复了 100% 的差评;近 12 个月新增 60 条。数据最后更新于 2026-08-10。

用户怎么说

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walt Morries · 写过 2 条评价 · 已认证 · 体验于 2026-07-28 ·

易于使用

需要更好的使用说明

dotcards.net 回复2026-07-30

Thank you for your feedback, Walt! We appreciate you taking the time to share it. We're always looking for ways to improve, and your input helps us do just that. If you ever have any questions or need help getting the most out of your dot. device, our team is always happy to help. Feel free to reach out to us anytime at [email protected].

E
Elated Customer · 写过 2 条评价 · 已认证 · 体验于 2026-07-27 ·

这是一个非常有用的设备

这是一个非常有用的设备。我计划在我的业务开始更频繁地运行后更多地使用它。

dotcards.net 回复2026-07-29

Thank you for your review! We're excited to be part of your journey and hope your dot. device continues to support your business as it grows. We appreciate your support and wish you continued success!

D
Deb Racheter · 写过 9 条评价 · 已认证 · 体验于 2026-07-21 ·

优质的产品和五星级的客户服务

首先,我的订单出现了问题,客户服务非常棒。 Ericka 很快就解决了这个问题。设置过程简单快捷,没有出现任何问题。 这张卡和乐队让我可以自由地不用担心重新订购卡,因此可以省钱;当我购物或遛狗时,这款手环让我变得轻松快捷。而且这些信息看起来很专业。 有多种选项可供选择,多种颜色可供您选择。 无隐藏费用;一次性购买,好用。如果您想要更多福利,可以选择付费升级。

dotcards.net 回复2026-07-27

Thank you so much for the wonderful review, Deb! We're thrilled to hear you had a great experience with both our team and your dot. devices. We'll be sure to share your kind words with Erika. We truly appreciate your support and are grateful to have you as part of the dot. community.

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Logan · 写过 1 条评价 · 体验于 2026-07-21 ·

与客户团队合作

啊,他们的保修政策很蹩脚。 我最近尝试使用他们的 DotCard Thin,但它甚至没有使用/没有原始贴纸。我试图尝试一下,但没有成功。 二维码可以使用,但 NFC(购买的主要原因)无法使用。然后他们并没有声称它有缺陷,直到他们看到了所有发生的事情。 在他们提到你的保修期结束之前,我必须自己进行全面的调查和记录——视频、图片和全面的测试。 因此,如果有什么东西有缺陷,甚至不用担心。 30块钱就这样打水漂了,哎呀。这是我最后一次从 Dotcard 购买。 [更新 - 07/28/2026] 该团队最终伸出援手并帮助我解决了我的情况。尽管我在这里抱怨了很多,但他们还是能够纠正。我现在可能需要重新编辑之前留下的最后一句话。 此致。

dotcards.net 回复2026-07-24

Hi Logan, thank you for taking the time to share your experience. We're sorry to hear this left you feeling disappointed, as that's never the experience we want for our customers. We reviewed your conversation with our support team and confirmed that your device was outside of our 1-year warranty period from the original purchase. While our warranty had expired, we value your business and would still like the opportunity to make things right. Our team will be reaching out to discuss available options and work toward a solution with you. We appreciate you bringing this to our attention and hope we can restore your confidence in dot.

J
Jeff Cohen · 写过 4 条评价 · 已认证 · 体验于 2026-07-21 ·

艾丽卡很棒

dotcards.net 回复2026-07-27

Thank you for taking the time to leave a review, Jeff! We're so glad Erica made such a positive impression. We'll be sure to pass along your kind words, and we truly appreciate your support.

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SuAnne Hoffman · 写过 1 条评价 · 体验于 2026-07-16 ·

这些家伙太可怕了

这些家伙太可怕了! 我没有拿到卡。 没有办法与客户服务交谈。 他们一直告诉我它已交付,但实际上没有交付! 我再也不会和这家公司合作了!

dotcards.net 回复2026-07-20

Hi SuAnne, thank you for taking the time to share your feedback. We're sorry this has been your experience, as it's certainly not the level of service we strive to provide. We've reviewed your conversation with our support team and can see that we've been actively working toward a resolution. While the shipment was confirmed as delivered by the carrier, we also understand that your concern remains, and we're committed to making sure your order is fulfilled as promised. Our team reached out to confirm a few details so we could move forward with the best solution, but it looks like we haven't heard back just yet. Whenever you're ready, please reply to our latest email or reach out to us at [email protected]. We'll be on the lookout for your message and will continue working with you until this is resolved.

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

代理人知识渊博且速度很快

该代理人知识渊博且速度很快。我经常使用我的点卡,所以我能尽快解决问题是很重要的。

dotcards.net 回复2026-07-13

Thank you for your kind words! We're glad our team was able to get you back up and running quickly. We truly appreciate your trust in dot. and thank you for taking the time to share your experience.

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Gina · 写过 1 条评价 · 体验于 2026-07-06 ·

这是购买前投诉

这是购买前的投诉!在两个多小时的时间里,我一直在聊天中来来回回,试图弄清楚手镯上的价格、颜色、价格等。绝对荒谬。 。她报的是一个价格,网站提供的是不同的价格。而且,想到一家公司必须有勇气在没有现场销售或客户服务人员可以交谈的情况下向公众推销他们的产品,这也很糟糕。这是一整天的危险信号!现在,在阅读了许多评论后,不仅仅是关注低 1-2 星,我觉得购买这款手环感到不舒服,尤其是所有关于不一致、编程、信号丢失等的抱怨。天啊,我一直很兴奋能得到这个产品并将其赠送给我的朋友,但不幸的是,这不是一个感觉很好的购买。必须重新考虑;-/

dotcards.net 回复2026-07-06

Hi Gina, thank you for taking the time to share your experience. We're sorry your first impression left you with more questions than confidence, as that's certainly not the experience we want to provide. We take feedback like yours seriously, especially around pricing clarity and the support experience. We'd truly appreciate the opportunity to reconnect, answer your questions, and provide clear guidance so you can make an informed decision. Many of the concerns you've mentioned can be addressed with the right context, and we'd be happy to walk through them with you. If you're open to it, please reach out to us at [email protected]. We'd love the opportunity to earn back your confidence and help you determine whether dot. is the right fit for your needs.

T
Tom Reed · 写过 3 条评价 · 体验于 2026-05-05 ·

这个概念很棒,但不值得

这个概念很棒,但只有十分之三的人可以使用 NFC 功能进行连接。唯一值得的就是dotcard提供的在线名片。 我不会将此推荐给朋友

dotcards.net 回复2026-07-06

Hi Tom, thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations. Our goal is to provide a seamless sharing experience across a wide range of devices, and we'd love the opportunity to better understand the challenges you encountered. Our team can also help you get the most out of your dot. device by discussing features and workflows that best fit your use case. Please feel free to reach out to us at [email protected]. We'd be happy to help bridge any gaps and work with you to improve your experience.

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Lee Pope · 写过 5 条评价 · 已认证 · 体验于 2026-06-15 ·

点卡是完美的现代……

点卡是适合忙碌的网络人士的完美现代名片。该过程非常简单且无压力,运输非常快并且软件非常用户友好。

dotcards.net 回复2026-06-16

Thank you for the great review, Lee! We're delighted to hear you've had a smooth experience from ordering to networking. We appreciate your support and are grateful you chose dot. as part of your professional toolkit.

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Toneia Solomon · 写过 2 条评价 · 已认证 · 体验于 2026-06-09 ·

我就是爱我的 DOT!

🔥🔥🔥🔥🔥♥️♥️♥️♥️♥️

dotcards.net 回复2026-06-17

Thank you for the love, Toneia! We're thrilled to hear you're enjoying your dot. device. We truly appreciate your support and thank you for taking the time to share your feedback. ❤️

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GB · 写过 1 条评价 · 已认证 · 体验于 2026-06-08 ·

一次奇妙的经历

一次令人惊叹的体验,订购很顺利,我的点物品一切正常,当我遇到问题时——我的狗吃了我的点手镯,他们很快就解决了,并为我更换了它!

dotcards.net 回复2026-06-15

Thank you for taking the time to leave a review. We're happy to hear you've had a great experience with dot. and our support team. We appreciate your trust in us.

A
Allison Morrison · 写过 1 条评价 · 体验于 2026-06-11 ·

联系人导出的强制订阅

我购买了金属 DOT 卡,希望它能成为一款耐用、专业的网络工具。不幸的是,我的经历令人失望。 首先,通过 DOT 收集的联系人不会同步到我手机的联系人,因此我收集的信息的人仍然显示为未知呼叫者,除非我手动创建联系人。导出联系人需要付费订阅,这对我来说大大降低了产品的价值。 其次,实体卡的表现并没有达到我的预期。在正常间歇使用下,卡背面 QR 码周围的油漆和表面处理已经开始刮擦和磨损。考虑到该卡的高价以及该卡旨在定期携带和使用的事实,我预计会有更好的耐用性。 该卡确实成功地共享了我的信息,但在耐用性问题和基本联系人便携性的订阅要求之间,我认为它没有提供我预期的价值。

dotcards.net 回复2026-06-11

Hi Allison, thank you for taking the time to share your feedback. We appreciate the detailed context and understand why these concerns impacted your experience. We'd like to clarify that a subscription is not required to use a dot. device. Every dot. device can be used to share contact information, links, and profile details without an ongoing subscription. Profile+ is an optional upgrade that provides additional features for users who want more advanced functionality. Regarding contact management and the wear you've experienced with your card, we'd love the opportunity to better understand your use case and help bridge the gaps and challenges you've encountered. Our team regularly works with customers to find solutions that align with their networking and contact management needs. Please reach out to us at [email protected]. We'd be happy to review your concerns, discuss available options, and ensure that you're taken care of.

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Lynne Ross · 写过 1 条评价 · 体验于 2026-06-08 ·

对品质印象深刻!

对质量印象深刻!很棒的卡,很棒的清洁布没想到是布!一旦我弄清楚了窃听选项,我就被卖了!我要把我的心掏出来!继续努力!

dotcards.net 回复2026-06-09

Thank you for the wonderful review, Lynne! We're so glad to hear you're enjoying your dot. metal. We love hearing feedback like this, and we're happy the little extras were a pleasant surprise. Thanks for your support and for being part of the dot. community!

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-02 ·

很棒的服务

服务很棒,而且知识渊博

dotcards.net 回复2026-06-08

Thank you for the kind words! We're glad to hear you had a great experience with our team. We truly appreciate your support and your taking the time to share your feedback.

R
Rina · 写过 1 条评价 · 体验于 2026-05-16 ·

不可靠。完全故障

获得了会议的点卡。会议进行到一半时,点卡不起作用了。水龙头坏了。至少可以说这是非常尴尬的。想要退货,但包装已经丢弃,他们不接受无原包装的退货。必须扔掉卡。

dotcards.net 回复2026-06-03

Hi Rina, Thank you for sharing your experience with us. We are truly sorry to hear that your dot. card did not perform as expected during your conference. This is certainly not the experience we want for our customers, and we completely understand where you are coming from. Regarding the return, we hear you. Please reach out to our support team at [email protected] directly and share the details of your situation. We want to look into what happened and find the best possible resolution for you. We appreciate your honest feedback and hope to have the chance to make this right.

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Tina Louise Ciotti · 写过 2 条评价 · 体验于 2026-04-28 ·

不会再用了。

这个概念在理论上是伟大的。 然而,在最近的网络活动中,我发现这很麻烦。 大多数人不想将您的信息保存在手机上。 我很高兴能使用这个功能,但后来在一次活动中我不得不要求公司联系人保存我的信息,这让我很烦恼。 我不相信我会继续使用这个。 这对于人们见面来说是件好事,但是看到副总裁和其他成员在该活动中的表情很快就变得恼火,让我意识到这不是我应该追求的途径。 它不只是加载,你必须点击、加载、下载、向下滚动保存到联系人等。步骤太多了。二维码或名片更适合这里。

dotcards.net 回复2026-05-12

Hi Tina, thank you for sharing your experience and feedback. We understand how important it is for networking interactions to feel seamless and natural, especially in professional event settings. Many of our users do successfully use dot. devices in conferences and networking environments, but we also recognize that setup, profile flow, and how contacts save information can impact the experience depending on the situation and audience. Your feedback around the number of steps involved is valuable and something we continuously work to improve. We’d still love the opportunity to help bridge some of those gaps and explore ways to make the experience smoother for your use case. Please feel free to reach out to us at [email protected] and our team would be happy to assist.

S
Shana morris · 写过 1 条评价 · 体验于 2026-04-21 ·

我有过一次令人失望的经历……

我在点卡方面的经历令人失望。最初向我引用的信息并不准确,有关费用的关键细节要么不清楚,要么被歪曲。我被告知某些费用将按月收取,但相反,我在没有适当解释的情况下一次被收取了多项费用。 这造成了混乱,并且很难信任计费流程。关于定价和费用的透明度和清晰的沟通极其重要,但不幸的是,我的经验缺乏这一点。 我建议点卡改进其定价方式,并确保客户充分了解何时以及如何收取费用,以避免将来出现类似情况。

dotcards.net 回复2026-04-22

Hi Shana, thank you for taking the time to share this. We understand how important clear and accurate billing communication is, and this isn’t the experience we aim to provide. We’d like to take a closer look at what happened and make sure this is properly reviewed and resolved. Please reach out to us at [email protected], and we’ll personally keep an eye out for your message to ensure this gets taken care of.

P
Pete · 写过 2 条评价 · 体验于 2026-04-03 ·

我们乐队的新点太棒了!

我们乐队的新点太棒了!感谢 Rachelle 带领我了解了最佳的商业实践,以充分利用我们的个人资料。 雷切尔知识渊博、乐于助人,最重要的是,她在整个过程中都是一个很好的人! 谢谢雷切尔和点!

dotcards.net 回复2026-04-08

Thank you so much for the kind words, Pete! We’re glad to hear everything’s been working great for your band, and we’ll be sure to pass your shoutout along to Rachelle. Really appreciate you taking the time to share this, and we’re always here if you need anything.

T
Tommy from TheCanceledPodcast · 写过 1 条评价 · 体验于 2026-03-25 ·

我和吉一起度过了一段奇妙的经历……

我和 Dot Cards 的 Gie 一起度过了一段奇妙的经历。从我提出问题的那一刻起,她就非常乐于助人,反应迅速,并且真诚地希望尽快解决所有问题。 不幸的是,我的订单没有到达我家,这真的很令人沮丧——但吉立即介入并控制了局势。她在整个过程中随时向我通报最新情况,回答了我所有的问题,并确保我一直感到受到照顾。 真正引人注目的是她的专业精神和奉献精神。她没有让事情变得复杂,而是让一切变得简单、无压力,并迅速安排寄出替换物品。 很少遇到这么好的客户服务。 Gie 的表现非常出色,因为她,我一定会继续支持 Dot Cards。真正的顶级支持!

dotcards.net 回复2026-03-27

Thank you so much for taking the time to share this, we truly appreciate it. We’re really glad to hear that Gie was able to support you every step of the way and help turn the situation around. While we never want orders to run into issues like this, it means a lot to know you felt taken care of and supported throughout. We’ll be sure to pass your kind words along to Gie, this will mean a lot to her and the team. Thanks again for your support, and we’re always here if you need anything moving forward.