Hi there, thank you for bringing this to our attention. I’m sorry to hear about your experience, and we understand how important a smooth warranty replacement is.
We’d really like the opportunity to review this and make it right. Please reach out to our support team at [email protected], and we’ll be happy to address your concern and assist with the next steps.
T
Troy Clark · 写过 11 条评价 · 已认证 · 体验于 2025-06-14 ·
★★★★★
非常简单易用
非常简单易用。很棒的产品,确实有效。
dotcards.net 回复2026-01-09
Hi Troy, glad to hear it’s been easy to use and working well for you.
We appreciate the feedback, and if you ever need help or have questions, feel free to reach out to us at [email protected].
Hi Shirley, thank you for taking the time to share this and for your continued support.
The experience you described isn’t what we aim for, and we’d be happy to help make sure saving your profile works smoothly for everyone you share it with. Our support team can walk through the best setup and provide clear steps to ensure contacts are saved correctly.
Please reach out to us at [email protected], and we’ll be glad to assist.
Hi Juanita, thank you for sharing your feedback. I’m sorry for the confusion around setup and pricing, and I understand how this can be frustrating.
To clarify, dot. offers flexibility in device options. We have standard dot. devices that come with dot. branding, as well as custom dot. devices where we manufacture a personalized card with your own logo and design. Both options include a dot.profile at no additional cost, where you can add your company information, contact details, websites, and more. There is no extra charge to set up or use your profile with your device.
We’d be happy to walk you through the setup and make sure everything is working as expected. Please reach out to our support team at [email protected], and we’ll gladly help you get your dot. device and profile fully set up.
B
Better for Your Body · 写过 2 条评价 · 已认证 · 体验于 2025-10-27 ·
We’re glad to hear the experience has been easy, fast, and convenient for you, and that it’s helping you naturally share your business throughout the day.
Thanks for taking the time to leave a review. If you ever need help or have questions, our team is always happy to assist at [email protected].
Glad to hear the card has been a better fit for you and that being able to update your info easily has been helpful. That flexibility is exactly what we aim to solve. Upgrades are always optional, but we appreciate the feedback and are happy to help anytime at [email protected].
Thanks for sharing this, Tori. It’s great to hear that setup was straightforward and that using dot.cards has made networking easier for you and the people around you. We love hearing how it’s helping you share your business without the hassle of traditional cards.
If you ever need anything or have questions as you continue using it, we’re always happy to help at [email protected].
E
Eric Pferman · 写过 3 条评价 · 已认证 · 体验于 2025-02-07 ·
★★★★★
无法设置
我订购了我的卡。及时收到了。但一直无法设置。该平台需要更加用户友好
dotcards.net 回复2026-01-02
Hi Eric, thank you for sharing your feedback and for noting the timely delivery. I’m sorry to hear that setup has been challenging, and we understand how important an easy, smooth experience is.
We’d really like to help you get everything set up and working properly. Please reach out to our support team at [email protected], and they’ll be happy to guide you through the setup step by step and answer any questions along the way.
We also appreciate your feedback about usability, as it helps us continue improving the platform.
Really appreciate you sharing this. Glad we were able to get the replacement out quickly and that everything worked out in the end. It’s great to hear the slim sticker fits well and is working smoothly for you. If you ever need help down the road, we’re always here at [email protected].
T
Terry Johnson · 写过 7 条评价 · 已认证 · 体验于 2025-10-21 ·
★★★★★
IT 部门的人帮助我...
IT 部门的人员帮助我激活了 James rockstar。另外,新频段与我的客户联系得更快。
dotcards.net 回复2026-01-09
Great to hear this worked out so well. Glad our support team was able to help get you activated, and we’ll be sure to pass the shoutout to James. Happy to know the new band is connecting faster for you. If you ever need anything, [email protected] is always here to help.
Love hearing this, Bob. It’s great to know you’ve enjoyed using both the card and the band, and that it’s been a natural conversation starter for you. Thanks for sticking with dot and sharing your experience. If you ever need help down the line, our team is always happy to assist at [email protected].
That’s great to hear, Javier. We’re glad dot has made things easier for your day to day work and that it’s been a solid conversation starter as well. Thanks for sharing this and for being part of dot.cards. If you ever need anything, our team is always here at [email protected].
D
Daniel Small · 写过 1 条评价 · 已认证 · 体验于 2025-09-17 ·
★★★★★
产品到达的及时性
产品到达的及时性。您可以包含的可靠数据。
dotcards.net 回复2026-01-09
Glad to hear everything arrived on time, Daniel. Thanks for sharing your experience and for choosing dot.cards. If you ever need help or have questions, we’re always here at [email protected].
Thanks for sharing this, Michael. That’s not the experience we aim for, and we’d like to help get this working more reliably for you. Please reach out to our support team at [email protected] so we can take a closer look and get this taken care of.
Hi Denise, thank you for sharing your experience. I’m really sorry for the confusion and frustration this caused, and I understand why this would be concerning.
To clarify, there is no required subscription to use a dot. device. Your dot. device and basic dot.profile work without any mandatory fees. Profile+ is an optional upgrade that includes additional features and only activates if it is intentionally selected and completed with payment after you subscribe or sign up for a trial.
We’d appreciate the opportunity to review your account in detail and clarify exactly what happened. Please reach out to our support team at [email protected], and we’ll make sure this is carefully reviewed and addressed.
Thank you for bringing this to our attention and for giving us the chance to help resolve it.
A
Aaron Bargery · 写过 1 条评价 · 已认证 · 体验于 2025-09-08 ·
★★★★★
好产品。
订购很容易。交付迅速且易于设置。
到目前为止,有时它无法扫描到某人的手机。手镯和圆点。
dotcards.net 回复2026-01-12
Glad to hear ordering and setup were smooth, Aaron. Thanks for calling out the scan experience as well. That’s not something we want you running into, and our support team can help fine-tune or address it quickly. Feel free to reach out to us at [email protected] anytime.
A
Anne Roberts · 写过 2 条评价 · 已认证 · 体验于 2025-09-15 ·
★★★★★
我们和大家一起度过了一段美好的经历……
我们和那里的每个人都有很棒的经历。
每个人都非常乐于助人,我们喜欢我们的品牌卡。他们很漂亮。
dotcards.net 回复2026-01-09
So glad to hear this, Anne. It means a lot to know the team was helpful and that you’re loving how your branded cards turned out. Thanks for choosing dot.cards, and if you ever need anything down the line, we’re always here to help.
Really appreciate you sharing this, Michael. It’s great to hear dot.cards has helped you move away from reprints and made sharing your info easier and more reliable. If you ever want tips or need support down the line, we’re always here to help.
Thanks for sharing this, Dave. We’re glad to hear the dot.card has made it easier for people to keep your details and that it’s sparked positive conversations. Helping professionals share and manage their info more efficiently is exactly what we aim for.
Brandon, we really appreciate you taking the time to share this. It’s great to hear everything from ordering to setup went smoothly, and that our team was able to quickly fix the address issue and get your card to you fast. Knowing it’s saving you time and money and that you’d recommend it to others means a lot to us.