Wondershare Technology is a key member of the National Planning Software Enterprises of China and a global leader in application software development. We have users in over 150 countries. Wondershare is committed to providing software that brings simplicity to people's lives.Wondershare Dr.Fone is a complete mobile device solution for iOS and Android devices. Over Millions of people use and like Wondershare Dr.Fone. It solves problems in any scenario, from system breakdowns and data loss, to phone transfers and much more!
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the reliable tools that make transferring data and unlocking locked mobile devices a very straightforward process. Many users appreciate the intuitive platform which helps save precious time when troubleshooting and fixing unexpected software problems.
However, some people mentioned persistent difficulties with getting refunds after purchasing software licenses. Some reviewers were not happy with the application because it occasionally failed to unlock devices or perform expected technical repairs properly. A few consumers also noted that support responses were slow or completely unhelpful when trying to resolve these technical issues.
I purchased Dr.Fone - Screen Unlock (Android) and didn't work, it didn't support my device. I asked for a refund they said they would refund but it's been more than 2 months I still didn't receive the refund. I contacted their technical support multiple times, they confirmed the software did not work in my case. Not professional and useless software. Not recommended.
Wondershare Dr.Fone 回复2026-08-11
We’re sorry for the trouble with Dr.Fone - Screen Unlock and the delay in receiving your refund. This is not the experience we want for our users.
We will review your case based on the available information and follow up on the refund status as soon as possible. Our support team will work to provide a clear update and suitable resolution.
We’re sorry that the service did not meet your expectations. We will review your case based on the available information and check what happened.
Our support team will follow up with you and work toward a suitable solution as soon as possible.
Thank you for your positive feedback on our software! We are glad it has been helpful to you.
Our team is committed to continuously improving the software and providing the best user experience. If you have any suggestions or need further assistance, please feel free to contact us. Thank you again for your support!
Hi, thank you for your review. We're sorry to hear about your experience. It looks like you're concerned about a possible payment—please know we’re here to help. Could you share more details (like your order number or email used) via the in-app feedback feature? We’ll look into this right away and make sure everything is clarified. Your trust is important to us.
FRP Lock Removal Worked Great on Android 16.
The Phone unlocked was a Galaxy S23+ with Android 16 on January 2026 patch. This hpone was a company cell assigned to a person who no longer works there, they forgot the password after quitting for a few months and the pne was stuck locked. The Dr.Fone Unlocker was successfully able to unlock it. Specifict steps taken were wiping cache partition as well as factory resetting the phone from the recovery screen. After that just turned it on an left it on the start configuring new phone screen(did not connect to the internet to avoid updates).
Wondershare Dr.Fone 回复2026-08-07
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Although you need to pay for the whatsapp transfer from Android to Iphone, they deliver exactly what was promised. Perfect solution
Wondershare Dr.Fone 回复2026-08-06
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
(This corpus should be used when users say that the product successfully helped solve their problems or when they praise the product.)
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
(This corpus should be used when users say that the product successfully helped solve their problems or when they praise the product.)
straight forward and step by step explained process. I used another tool earlier but was not successful. Dr. Fone did the magic!
Wondershare Dr.Fone 回复2026-08-05
Thank you for your positive feedback on our software! We are glad it has been helpful to you.
Our team is committed to continuously improving the software and providing the best user experience. If you have any suggestions or need further assistance, please feel free to contact us. Thank you again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
(This corpus should be used when users say that the product successfully helped solve their problems or when they praise the product.)
had agreat experience did not work at first than did a remote session and everything worked
Wondershare Dr.Fone 回复2026-08-04
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
¡Gracias por tus comentarios positivos sobre nuestro software! Estamos encantados de saber que te ha sido útil.
Nuestro equipo está comprometido a mejorar continuamente el software y a ofrecer la mejor experiencia de usuario posible. Si tienes alguna sugerencia o necesitas más ayuda, no dudes en ponerte en contacto con nosotros. ¡Gracias de nuevo por tu apoyo!
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
Thank you for your positive feedback on our software! We are glad it has been helpful to you.
Our team is committed to continuously improving the software and providing the best user experience. If you have any suggestions or need further assistance, please feel free to contact us. Thank you again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Its not working. This thing asking me to delete all datas in that mobile. I can do it by myself, why should i pay for the same thing. I want my money back as refund bcause this app is not working as it promised.
Wondershare Dr.Fone 回复2026-08-05
Hi, we’re sorry that Dr.Fone didn’t meet your expectations. Some unlock solutions may require data erasure depending on the device and security restrictions, and we understand this was not what you expected.
We’ll review your case and refund request carefully, and our support team will follow up with you by email.
it t0ookm me only 5 second to remove frp from galaxy a1406p after wasting 3 hours trying to make it work If i do not have war horse patience i would have totally resigned.
Wondershare Dr.Fone 回复2026-08-04
Thank you for your review! We're glad Dr.Fone was able to help you successfully remove FRP from your Galaxy A14 in just 5 seconds. We understand the process can be frustrating, and we truly appreciate your patience. We're here to make complex tasks simpler, and we're happy we could support you in the end. If you need any further assistance, feel free to reach out.
Dr Fone unable to bypass Activation Lock on iPhone 7.
I purchased DR Fone license to bypass the Activation Lock for an iphone 7.
The software didn't unlock the device and the Jailbreak gets stuck at 98%.
I contacted their support team to assist me, but with all the alternatives they provided I still can't get the iphone 7 unlocked.
I contacted the customer service to give me a refund, but they are refusing to give my money back, I received an offer to get 50% refunded and a second offer for a60% refund.
I believe it's unfair to get anything less than what I paid for to not have my problem solved.
I am still arguing with them to get a 100% refund.
Wondershare Dr.Fone 回复2026-08-02
Hi there, we’re sorry to hear that Dr.Fone did not help you unlock your iPhone 7 and that the jailbreak process got stuck at 98%. We understand how frustrating this must be, especially after trying the suggested solutions.
We have received your request and will continue to look into both the technical issue and your refund concern carefully. Our support team will follow up with you via email and do our best to provide a proper solution.
Thank you for your patience and understanding.
