Wondershare Technology is a key member of the National Planning Software Enterprises of China and a global leader in application software development. We have users in over 150 countries. Wondershare is committed to providing software that brings simplicity to people's lives.Wondershare Dr.Fone is a complete mobile device solution for iOS and Android devices. Over Millions of people use and like Wondershare Dr.Fone. It solves problems in any scenario, from system breakdowns and data loss, to phone transfers and much more!
以上内容由商家自行提供，未经平台核实。Wondershare Dr.Fone（drfone.wondershare.com）在 OK.one 的综合评分为 3.2 分（满分 5 分），基于本站收录的 686 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：56% 给出 4 星及以上，同时 29% 打了 1 星；商家回复了 99% 的差评；评价主要围绕使用体验、产品、应用。数据最后更新于 2026-10-24。
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the reliable tools that make transferring data and unlocking locked mobile devices a very straightforward process. Many users appreciate the intuitive platform which helps save precious time when troubleshooting and fixing unexpected software problems. However, some people mentioned persistent difficulties with getting refunds after purchasing software licenses. Some reviewers were not happy with the application because it occasionally failed to unlock devices or perform expected technical repairs properly. A few consumers also noted that support responses were slow or completely unhelpful when trying to resolve these technical issues.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。very easy to work 5+ recommend program 100%
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
A+++++++++
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
I don’t have personal experience using software, but I can tell you about Wondershare Dr.Fone and what users commonly use it for. Dr.Fone is a mobile device toolkit for Android and iPhone that includes several utilities in one platform. According to Wondershare, its main features include: Data Recovery: Recover deleted photos, contacts, messages, and other files. Screen Unlock: Remove certain screen locks when you cannot access a device. Phone Transfer: Move data from one phone to another. Phone Backup & Restore: Create backups and selectively restore data. System Repair: Fix issues such as boot loops, black screens, or system errors. WhatsApp Transfer: Back up and transfer WhatsApp data between devices. Phone Manager: Manage files, photos, videos, and contacts from a compute
Thank you for the detailed and thoughtful review! You're absolutely right—Dr.Fone by Wondershare is a comprehensive toolkit designed to help users manage, repair, and recover data across Android and iOS devices. We're glad you highlighted its key features, from data recovery and phone transfer to system repair and WhatsApp backup. While you haven’t used it personally, your summary reflects the core value we aim to deliver: a reliable, all-in-one solution for everyday mobile device challenges. If you ever decide to try it out, we’re confident you’ll find it user-friendly and effective. Thanks for spreading the word!
That was easy! works perfectly and strongly recommend.
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
When I use the unlocker, I follow all the steps, but it doesn't work for the removal.
We sincerely apologize for any inconvenience this may have caused. We will assign a specialist to handle your issue. If you would like to resolve the problem directly through our customer service channels, we are also happy to assist you. Thank you for your understanding and cooperation!
I not able to remove icloud activation lock
We apologize for the inconvenience caused. Please report technical issues through the Feedback entry. Be sure to send us complete information (including but not limited to problem description, screenshots, log files, and other details).
Waste of money. False advertisement. I was desperate and downloaded and paid for the unlocking feature. Probably like anyone else. It doesn't help unlock any phone. I used it on my Samsung S25 Ultra, it couldn't detect my phone. I used it on my previous phone Samsung S9 Plus, it detected the phone but when I went through the steps of unlocking it, my model wasn't shown. The highest it goes up to is a Galaxy S6 Edge Plus, Galaxy Note 4 Edge or 8.0. And with tablets Galaxy Tab Pro 10.1. I tried selecting the highest phone model, but after going through the whole process it failed. Absolutely useless and a waste of money. I hope to get a refund, but I doubt it.
We apologize for the inconvenience caused. Please report technical issues through the Feedback entry. Be sure to send us complete information (including but not limited to problem description, screenshots, log files, and other details).
If I could give Wondershare and Dr.Fone zero stars, I would. I purchased Dr.Fone because my iPhone became unusable and I was hoping the software could repair it. Not only did the software fail to fix my phone, but the refund process has been far more frustrating than the software itself. The program produced errors and was unable to complete the repair. I immediately contacted support and requested a refund. Since then, I’ve been sent in circles. One representative instructed me to send screenshots of the log files, which I did. Then another representative told me screenshots weren’t sufficient and requested something different. Every time I comply with a request, a new one appears. I have provided screenshots, error codes, and proof that the software failed. I even took the phone to Apple, where I was informed that the device could not be repaired and would need to be replaced. Despite all of this, Wondershare continues to drag out the process with additional requests and internal reviews instead of simply honoring a refund request for a product that did not work. At this point, I have spent more time dealing with customer support than I did using the software. It feels less like customer service and more like a strategy to exhaust customers into giving up on their refund requests. Save your money and read the refund policy carefully before purchasing. My experience has been disappointing from start to finish.
We sincerely apologize for the inconvenience caused. If it is confirmed to be a product quality issue, we will issue you a refund. Please provide your contact information so that I can arrange for a specialist to follow up with you.
Useless software, no unlocks worked and most of it was just a guide on what to do without even needing the app at all. Advertised like it can unlock any phone but cannot unlock almost anything and not even google bypass works.
We sincerely apologize for any inconvenience this may cause. Please report technical issues through the "Feedback" page. Please be sure to provide complete information (including but not limited to a problem description, screenshots, log files, and other detailed information). We will assign a specialist to handle and follow up on your issue.
Doesn’t work tried FRP Bypass and doesn’t work at all, when you want your money back your being dragged through multiple circles “we need this” “we need that” not actually telling what the f they actually want your lucky to get a reply a day and this is getting to the 5th day dealing with their “customer care” AND STILL DONT KNOW WHAT THEY WANT, they keep saying “refund policy 7 days this 7 days that I contacted them the second day for my refund Update: absolute jokes to deal with over 20 emails sent to them and sent logs and files and they want to kept jumping through hoops DONT BOTHER WITH THESE
We sincerely apologize for the inconvenience. If your FRP unlocking failed, please provide a screenshot of the error message and log files to contact our technical team to request a refund.
Updated: They did not refund my money. This Chinese company scammed me. I never used their product—it wasn't even activated. I recommend avoiding this company. I cannot recommend this company based on my experience. I feel misled by Wondershare's free trial advertising. I intended to start a free trial only, but ended up being charged for a paid subscription. I noticed the charge immediately and requested a refund on the same day. I did not use the software or any paid features. After realizing what had happened, I removed the software from my computer. My refund request was rejected despite the fact that the purchase had just been made and the product had not been used. The refund process is difficult, support is hard to contact directly, and refund requests require additional uploads and procedures. This experience has left me very disappointed. In my opinion, customers should be able to receive a refund when a purchase was made by mistake, the software was not used, and the refund was requested immediately. I cannot recommend this company based on my experience.
Should you have any inquiries or concerns, we kindly encourage you to reach out to us via https://support.wondershare.com/ or to submit your feedback through the Dr.Fone feedback channel (the envelope icon located next to the login button).
Not happy, this is twice I've purchased IOS pass code erase... to have them tell me it's didn't work, restart the phone and computer, try again. They sell scams. Bottom line. I'm getting my money back. Rather go to a pro....
Thank you for contacting us and sharing your concerns. We deeply regret your frustration and disappointment, and we want to address this issue thoroughly to ensure a clear and complete resolution.To further investigate the technical issue, we are requesting assistance from our technical team. Please provide us with your device mode and log file. All this information will help us guide you through the process. If a technical or compatibility issue persists and is confirmed by our programmers, we will be happy to assist you with a refund, provided it is processed within the 7-day refund period.To proceed, please provide us with your contact information and the requested information. You can contact our support team directly at [[email protected]] (mailto:[email protected]), and we will immediately take the necessary steps to assist you.We thank you for your understanding and patience as we work to resolve
I paid for a plan for 30 days that said that I could unlock my iPhone XR because it’s Icloud lock so when I try to unlock it and goes and reaches 100% in the downloading drivers screen but I spent my whole day trying to fix my phone and I couldn’t so Please help me with a refund
Thank you for contacting us and sharing your concerns. We deeply regret your frustration and disappointment, and we want to address this issue thoroughly to ensure a clear and complete resolution.To further investigate the technical issue, we are requesting assistance from our technical team. Please provide us with your device mode and log file. All this information will help us guide you through the process. If a technical or compatibility issue persists and is confirmed by our programmers, we will be happy to assist you with a refund, provided it is processed within the 7-day refund period.To proceed, please provide us with your contact information and the requested information. You can contact our support team directly at [[email protected]] (mailto:[email protected]), and we will immediately take the necessary steps to assist you.We thank you for your understanding and patience as we work to resolve this issue.
very poor refund
Thank you for your feedback regarding your experience with Dr.Fone. We apologize for any inconvenience or frustration you may have experienced due to product limitations.To further investigate the technical issue, we'd like to ask our technical team to intervene. Please kindly let us know what feature you used, issue details and the log file. All of the information will help us to guide you through the process.
Thank you for your feedback regarding your experience with Dr.Fone. We apologize for any inconvenience or frustration you may have experienced due to product limitations.To further investigate the technical issue, we'd like to ask our technical team to intervene. Please kindly let us know what feature you used, issue details and the log file. All of the information will help us to guide you through the process.Please don't worry - our team will contact you by email to resolve your issue and find a solution that ensures your satisfaction. We are committed to resolving this issue for you, and thank you for your patience.
Update: i have already contacted the team and I didnt miss anything you just dont put things obvious to people so they can get scammed and pay the money being decieved that your software can solve things I need my refund and dont want anything more and I have been reaching within the 7 days and filled the logs and everything without any response Scam company..after paying 17$ to unlock my fone and took my money and when I reached to support they said “ Kyson (Wondershare) Jun 4, 2026, 18:18 GMT+8 Hello, Thank you very much for your message! I am Kyson from Wondershare Technology, and I am happy to assist you. We sincerely apologize that our product did not provide you with a good experience. Regarding the issue you raised last time, we have analyzed it. May I ask if you need to unlock your Samsung phone without losing data? Currently, we only support data-preserving unlocking for some Samsung devices. Galaxy Z Fold4/Samsung Ultra 23 do not support data-preserving screen unlocking. If you need any further assistance, please feel free to contact us. We wish you a wonderful day! Best Regards, Kyson Customer Service Team” No one mentioned such before taking my money when i reaching out for a refund noone cares after they took your money
Our program can indeed unlock some Samsung or LG screen locks without data loss, but not all. You can find the list of supported devices here: https://drfone.wondershare.com/reference/android-lock-screen-removal.html. It seems you may have missed this list before making your purchase, and we understand your disappointment if your phone model is not included. We sincerely apologize for this situation.To further investigate the technical issue, we'd like to ask our technical team to intervene. Please kindly let us know your device modeland the log file. All of the information will help us to guide you through the process. If there is a technical or compatibility issue that cannot be resolved and is confirmed by our programmers, we are more than willing to help process a refund for your order, provided it is within the 7-day money-back period.Please don't worry - our team will contact you by email to resolve your issue and find a solution that ensures your satisfaction. We are committed to resolving this issue for you, and thank you for your patience.
It is an scam. it offers trial period but they dont refund and the system doesnt work
Thank you for your feedback regarding your experience with Dr.Fone. We apologize for any inconvenience or frustration you may have experienced due to product limitations.To further investigate the technical issue, we'd like to ask our technical team to intervene. Please kindly let us know what feature you used, issue details and the log file. All of the information will help us to guide you through the process.Please don't worry - our team will contact you by email to resolve your issue and find a solution that ensures your satisfaction. We are committed to resolving this issue for you, and thank you for your patience.
it was great
What are you dissatisfied with about the product? You gave it a three-star rating. Please tell us what aspects of the product experience you're unhappy with, and our team will contact you by email to resolve your issue and find a solution that ensures your satisfaction. We are committed to resolving this issue for you, and thank you for your patience.
good job very happy to be continued
Thank you for your feedback regarding your experience with Dr.Fone. We apologize for any inconvenience or frustration you may have experienced due to product limitations.To further investigate the technical issue, we'd like to ask our technical team to intervene. Please kindly let us know what feature you used, issue details and the log file. All of the information will help us to guide you through the process.Please don't worry - our team will contact you by email to resolve your issue and find a solution that ensures your satisfaction. We are committed to resolving this issue for you, and thank you for your patience.
Thank you for your feedback regarding your experience with Dr.Fone. We apologize for any inconvenience or frustration you may have experienced due to product limitations.To further investigate the technical issue, we'd like to ask our technical team to intervene. Please kindly let us know what feature you used, issue details and the log file. All of the information will help us to guide you through the process.Please don't worry - our team will contact you by email to resolve your issue and find a solution that ensures your satisfaction. We are committed to resolving this issue for you, and thank you for your patience.
共 686 条符合条件的评价
